Prime Mazda - Service Center

My experience is just horrible. The worst I have ever had. I have been waiting for 3.5 hrs just to change tires and have a state inspection with a previous appointment for changi The worst I have ever had. I have been waiting for 3.5 hrs just to change tires and have a state inspection with a previous appointment for changing tires, made about the month in advance. And when I read the statement of work I see that technician put promised time 5 pm even if I arrived at 8:30 am and was waiting. "Good trick" for trying to avoid penalties. I never agreed to wait for a car from 8:30 am until 5pm. This is ridiculous. I have never had such a bad service at the past. Maybe the building is nicer than old one, but I always used to be satisfied by the service on the old location. I don’t want to come back. More

The staff were courteous and knowledgeable My parts were back ordered and I was updated frequently on the status. The car was fixed on day parts arrived. I am pleased with this dealership and recommend them back ordered and I was updated frequently on the status. The car was fixed on day parts arrived. I am pleased with this dealership and recommend them. More

I had some flat tire issue and Ira mazda service person and front desk staff agent resolved my issue without any hurdle and even helped out replacing whole new tire dealing with insurance claim all went sm and front desk staff agent resolved my issue without any hurdle and even helped out replacing whole new tire dealing with insurance claim all went smooth. I had experienced great service from this dealership and I come here for my regular oil change service as well never had issue. Great place. More

Brought my car in for my first oil change. Taylor, The service rep that greeted me and was very friendly and helpful. She got my car serviced and ready before my scheduled appointment. my car Taylor, The service rep that greeted me and was very friendly and helpful. She got my car serviced and ready before my scheduled appointment. my car was washed and even vacuumed. Was very impressed with my service. More

Everyone at this dealership is extremely nice! !!! Tony from sales,Aaron from service,Bernie,Seng and Keyshon. Thank you!!!! !!! Tony from sales,Aaron from service,Bernie,Seng and Keyshon. Thank you!!!! More

I've never had a bad experience at Ira Mazda. I've been there 4 times. Would definitely recommend going there. They. are always helpful and fair priced Service is great. . I've been there 4 times. Would definitely recommend going there. They. are always helpful and fair priced Service is great. . More

Just bought a used Mazda. . We needed a new key and an inspection sticker.. Got me right in. Real nice people. . We needed a new key and an inspection sticker.. Got me right in. Real nice people. More

Awesome people, great service overall. Great new location. Reliable and efficient. I would highly recommend. Great new location. Reliable and efficient. I would highly recommend. More

Good service for 24k service Good advisory with detailed points and what is pending for next service detailed points and what is pending for next service More

I had my Mazda CX-5 detailed at Ira Mazda and they did a fantastic job! It looks like a brand new car! I love it. fantastic job! It looks like a brand new car! I love it. More