Back

Prime Mazda - Service Center

Westwood, MA

4.8
414 Reviews

414 Reviews of Prime Mazda - Service Center

Sort by
June 14, 2023

The dealership is great, friendly, however, the car sounds worse now, than it did before. Check engine light and recall. Get the car back, same night engine comes back on. Now I’m getting a thump, eve More

by bobcole166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
Jun 16, 2023 -

Ira Mazda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We can't wait to see you again, have a great day.

June 06, 2023

They are a great and very helpful group of people. They always make me feel welcome. More

by mhovestadt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Etchings, Jenna Perry, Aaron Kusnirsky, Nick Marotta
Jun 10, 2023 -

Ira Mazda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 06, 2023

Always a pleasure! My wife and I have leased 9 cars from Gallery/Prime/Ira Mazda. Happily, they have retained the same Management and Staff throughout their changes in More

by EdS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hank Boschen, Aaron Kusnirsky
Jun 10, 2023 -

Ira Mazda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 05, 2023

Great experience working with Nathaniel again to get scheduled maintenance done. Always convenient times available for drop off and pick up. The inspection video is a nice complimentary service and help More

by Gorbit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
Jun 10, 2023 -

Ira Mazda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 03, 2023

IRA Mazda will always be my go-to place when comes to car problems. Nathaniel & Aaron provides excellent customer service!! What an awesome team!! 👍👏 More

by Ling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel , Aaron Kusnirsky
Jun 07, 2023 -

Ira Mazda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 10, 2022

Friendly and professional staff who go out of their way to make sure you are satisfied More

by Burns_fam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
Aug 10, 2022 -

Ira Mazda responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

July 22, 2022

Service department is top notch. Friendly and knowledgeable staff. Quick and easy to get service and maintenance done. More

by Gorbit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
Jul 25, 2022 -

Ira Mazda responded

Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!

July 14, 2022

Listened to customer issues and took immediate action to address and solve. Very impressed with follow through. More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Jul 14, 2022 -

Ira Mazda responded

Thank you, Greg! We thank you for your business and look forward to your next visit!

July 13, 2022

Very easy appointment, everyone was very helpful, great experience, thank you for all the help More

by S. connell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
Jul 14, 2022 -

Ira Mazda responded

Thank you for your kind words! We look forward to your business with us again!

July 09, 2022

Excellent, friendly, courteous, helpful, and they go above and beyond their duties. Thet also keep you updated on the progree of your car More

by Libby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Etchings, Jenna Perry, Aaron Kusnirsky, Nick Marotta
Jul 12, 2022 -

Ira Mazda responded

Thank you Libby for your kind words! We thank you for your business and look forward to your next visit!

...
31
...