Prime Mazda - Service Center

The service technician Nathaniel was extremely helpful. He was flexible and able to meet my needs. This was the best service I’ve received at a car dealer. I was greatly appreciative. He was flexible and able to meet my needs. This was the best service I’ve received at a car dealer. I was greatly appreciative. More

Great costumer service . Jhon you the best thank you for take care of my cx30 . Jhon you the best thank you for take care of my cx30 . More

Easy to get to. Very friendly indeed. Transparent about their work. Helpful. Nice space to wait for service. Reasonably priced. Quick. Easy to reserve within Very friendly indeed. Transparent about their work. Helpful. Nice space to wait for service. Reasonably priced. Quick. Easy to reserve within a useful window. Knew their stuff. Will definitely go back. More

I’m disappointed. I have come in multiple times for the same problem. I have sent two texts to the service manager and no response. Unfortunately that has been my e I have come in multiple times for the same problem. I have sent two texts to the service manager and no response. Unfortunately that has been my experience even before buying the car. I will never buy another car from this dealership More

Helpful, honest, immediately was given a loaner vehicle for as long as I needed it for as long as I needed it More

Ira Mazda has been great to work with and they always provide excellent customer service. provide excellent customer service. More

They are thorough, on time, and explain everything before they begin a repair. Very professional and courteous they begin a repair. Very professional and courteous More

Nathaniel was great. Let me know the where’s, when’s and why’s. Thanks Let me know the where’s, when’s and why’s. Thanks More

From the moment I drove in the service door I was treated promptly and with courtesy. Drop off was quick and easy. The video evaluation of my car was helpful and supported some additional work that was neede promptly and with courtesy. Drop off was quick and easy. The video evaluation of my car was helpful and supported some additional work that was needed. The on-line ability to know the situation made the process so easy. Pick up was the same. Nathaniel called me, my spouse wisked me away to the dealership and I was greeted by my first name. How do they remember?? Payment was quick and handled right at the service desk. I was escorted to my car and off I went. A thoroughly professional process. More

They do an excellent job and are very helpful with scheduling appointments for service, especially when it’s last minute! scheduling appointments for service, especially when it’s last minute! More