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Prime Mazda - Service Center

Westwood, MA

4.7
408 Reviews

408 Reviews of Prime Mazda - Service Center

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March 06, 2025

Very clean and staff very professional and courteous! Always made to feel very welcome when there. More

by velez2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Besley
Mar 09, 2025 -

Ira Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 03, 2025

Excellent service by everyone involved today, A special thanks to Antwan and whoever worked on the vehicle for the repairs. I love my Mazda dealership! More

by Miss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dot and Antwan
Mar 08, 2025 -

Ira Mazda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Mazda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2025

Fixed engine light and gave me a loaner so I didn’t have to wait! More

by Bob OConnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 02, 2025 -

Ira Mazda responded

Hello Bob, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 27, 2025

I had a pleasant experience. staff overall are extremely nice and knowledgeable.thanks to my service rep Adam for staying in touch..would definitely recommend to friends and famil More

by mariarosa9575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 02, 2025 -

Ira Mazda responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 27, 2025

The staff is pleasant and knowledgeable. i had a great response from the team overall..thanks again Adam at Ira Mazda More

by mariarosa9575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 02, 2025 -

Ira Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 27, 2025

John is an excellent and very supportive guy. Dealing with Ira Mazda is so easy and helpful. The customer service is outstanding. I love it Thanks John in the service center And Thanks Sami i More

by alteltaleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Sami
Mar 02, 2025 -

Ira Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Mazda. Please don't hesitate to reach out if there's anything additional we can do for you.

February 26, 2025

I leased a car a year ago, January. I bring it in to be serviced every 500 miles. This is the best dealership for fantastic service right from the sales department to the service depar More

by kerrip41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Freitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
Feb 28, 2025 -

Ira Mazda responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 21, 2025

Everyone was exceptionally nice/accommodating. I traveled from RI due to better pricing than my local Mazda dealers. My service advisor, Nate, is a true professional. He set clear expectations & u More

by johnnas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel
Feb 24, 2025 -

Ira Mazda responded

Hi Johnnas, we are very happy Nate could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 20, 2025

Took me right on time and the customer service people were friendly and efficient. Makes going to the dealer an easier experience ! More

by Mike T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik schaefer
Feb 23, 2025 -

Ira Mazda responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 19, 2025

Ira Mazda is the best place we serviced our Mazda this far. Staff is super friendly, professional, accommodating and ready to answer any questions. Waiting area is very nice and if you need more secluded More

by ldajic1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
Feb 21, 2025 -

Ira Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.