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Prime Mazda - Service Center

Westwood, MA

4.8
329 Reviews

329 Reviews of Prime Mazda - Service Center

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May 24, 2021

Professional and done right the first time as promised; in and out. Aaron was great, arranged for ride, and called when work completed for pick up. More

by Dykang001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Ira Mazda responded

It's great to hear that your recent service experience went smoothly. Thank you so much for choosing Prime Mazda Norwood! We look forward to working together next time.

April 21, 2021

I had a great experience when I brought my car in to be serviced Nathaniel was very polite and professional After they changed my oil they gave me recommendations for other items that will need attentio More

by ginny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel
Apr 22, 2021 -

Ira Mazda responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Prime Mazda Norwood, and we will certainly let Nathaniel know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

April 13, 2021

Great service, great loaner car, great price for the auto service, would absolutely have my vehicle worked on here again if the vehicle needs anything in the future. More

by RyanV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Ira Mazda responded

Ryan, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Prime Mazda Norwood, and if you ever need anything else, don't hesitate to come back and see us again!

May 07, 2020

Great service Mike my service manager did a great job . Appreciate all employees working during this difficult time . Service was performed on time and correctly More

by Chanceone325
Recommend Dealer
Yes
Employees Worked With
Mike service manager , Charlie Antoniou
May 08, 2020 -

Ira Mazda responded

Thank you for leaving Prime Mazda Norwood a five-star review! We're glad to hear that Mike is doing his job right!

March 02, 2020

Easy to setup an appointment and easy to get through it. Thorough walk through of car and needs. Very professional and willing to go the extra mile. More

by Ec
Recommend Dealer
Yes
Employees Worked With
Michael Nashawaty
Mar 02, 2020 -

Ira Mazda responded

Thanks so much for taking the time to leave Prime Mazda Norwood a review! We are happy to hear that our team took the time to make sure you were satisfied!

January 16, 2020

I went in to dealership in Norwood without appointment my parking light was out and I was going to be traveling. They all were awesome service man Mark and Jenna were extremely helpful. Might travel here More

by Rosefomenko
Recommend Dealer
Yes
Employees Worked With
Mark and Jenna
Feb 07, 2020 -

Ira Mazda responded

Thank you for the 5 stars, Rose! We are so glad that our team could ensure you would be safe on the roads for your trip and we'll make sure to pass along your kind words to Mark and Jenna. We would love to work with you again and we hope to see you back here at Prime Mazda Norwood in the future!

December 11, 2019

I have been using this Mazda Dealer for the past 25yrs. they have always shown exceptional service on the vehicles I have owned. This last visit has exceeded my expectations again due mostly through the ex More

by djams
Recommend Dealer
Yes
Employees Worked With
Jenna Perry
Dec 11, 2019 -

Ira Mazda responded

We can't thank you enough for your 25 years of business! We are overjoyed to hear that Jenna made your recent visit another success. All of us at Prime Mazda Norwood appreciate your continued support and look forward to serving you for many more years to come.

December 09, 2019

Mike Nashawaty was great!!! Appreciate his service!!! As always Mazda service department does great work, and begins with the Service Rep. All are good people. More

by Mthckr1056
Recommend Dealer
Yes
Employees Worked With
Mike Nashawaty
Dec 09, 2019 -

Ira Mazda responded

Thank you for the 5 star review! We couldn't be more pleased to hear that you enjoyed working with Mike. Doing great work and earning the trust of our customers is what we strive to do here at Prime Mazda Norwood, and we couldn't be happier to hear that we are living up to our values. We are looking forward to seeing you again!

December 05, 2019

Was able to quickly get in and out with my oil change, and Brian reviewed upcoming services that were coming due or were needed. Always a pleasure to do business there. More

by Spencer D
Recommend Dealer
Yes
Employees Worked With
Brian in Service
Dec 05, 2019 -

Ira Mazda responded

Spencer - We are so glad to hear that you enjoy working with us as much as we enjoy working with you! Thank you for coming to Prime Mazda Norwood for your auto service needs. We hope to see you next time.

December 03, 2019

Michael and Bruno were very helpful and courteous and made the visit pleasant... Love my Mazda... love your customer service ... thank you Norwood Mazda for caring about this customer! More

by Serenity
Recommend Dealer
Yes
Employees Worked With
Michael Nashawaty and Bruno
Dec 03, 2019 -

Ira Mazda responded

It's so wonderful to hear that you enjoyed your visit with us at Prime Mazda Norwood! Thank you for the great feedback about our service. We look forward to serving you next time.

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