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Prime Mazda - Service Center

Westwood, MA

4.8
329 Reviews

329 Reviews of Prime Mazda - Service Center

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November 07, 2021

People make a difference. Appreciate the assistance and advice of Nancy, Doug, Taylor, and Bruno. More

by babitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Doug Taylor Bruno
Nov 07, 2021 -

Ira Mazda responded

We're always happy to see that Nancy, Taylor, Bruno, and Doug are creating fantastic experiences for our guests. Thanks for giving Prime Mazda a wonderful review!

October 06, 2021

Aaron is a pleasure to work with. Reliable, trustworthy, & knowledgeable and does everything he can to make the service experience efficient and smooth. More

by Alancohen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Ira Mazda responded

We really appreciate your confidence in Aaron and our service team! Thank you for continuing to choose Prime Mazda, we look forward to assisting you again down the road. Have a wonderful day!

October 01, 2021

My service experience was great. They were ready and expecting me at the time of my appointment. The6 accommodated an extra request to have the tires balanced, and still got the car done in the time est More

by MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
Oct 01, 2021 -

Ira Mazda responded

Thanks for the kind words about our team here at Prime Mazda! We appreciate your confidence in our service team, and it makes us happy that we were accommodating and helpful. See you next time!

September 27, 2021

Had a great experience, Nathaniel Lopez was very helpful! I have all my services done there. More

by Jmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Lopez ??????????
Sep 27, 2021 -

Ira Mazda responded

Thank you for your business and for taking the time to review Prime Mazda! We look forward to serving you again down the road!

September 25, 2021

Great experience Aaron was professional and answered all my questions and made everything easy. Would definitely return More

by Ebick593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

Ira Mazda responded

Our team is proud to share their expertise and keep our guests informed. We're glad to hear that Aaron really hit the mark for you and made your service visit an easy one. It's excellent that you plan to return to Prime Mazda and we look forward to taking great care of you again in the future!

July 26, 2021

Fixed the issue from the first attempt. Service adviser Taylor was knowledgeable and helpful. We usually service cars at Mazda their prices are good and they know their vehicles More

by Aivchenko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janice Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Boschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Perry
Jul 26, 2021 -

Ira Mazda responded

We're glad to hear our service team didn't let you down! Thank you for choosing Prime Mazda Norwood - we hope to see you again down the road!

July 01, 2021

Service is prompt, professional and Nik and his team are great to work with and service is as promised. I highly recommend the prime Mazda Norwood dealership More

by 1ronn.alkalay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Marotta
Jul 01, 2021 -

Ira Mazda responded

Thank you for your confidence in our team, and for your business. We look forward to working with you next time at Prime Mazda Norwood!

June 08, 2021

Super friendly, quick service, washed my car and just overall outstanding. I showed up thinking I had an appointment, found out I made it for a different day, and they took my car in and made sure that I More

by 2020Mazda3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Ira Mazda responded

We are thrilled to hear that our staff went above and beyond to ensure that you had a positive experience. Thanks so much for choosing Prime Mazda Norwood, we look forward to your next visit!

May 26, 2021

Prime Mazda gets 5 stars for service. Aaron K was my service advisor and he deserves gold stars. Courteous, knowledgeable,patient and accommodating are just a few of the many positive comments I can ma More

by bibi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

bibi responded

Aaron should write a manual on how to make customers very happy. He was just plain terrific.

May 26, 2021 -

Ira Mazda responded

Thank you for taking the time to let others know what being a guest at Prime Mazda Norwood is like! We are thrilled to hear about your positive experience working with Aaron. He is exactly as your described. He enjoys making sure each guest is well informed and going home in a car they are confident driving. We are happy you had a terrific service experience. Thank you for trusting us with your business and we hope to see you next time. Safe travels!

May 24, 2021

Prime Mazda is the best! My wife and I have leased 5 vehicles from them and will continue to do so. Aaron is an absolutely great Service Advisor. On a scale of 1 - 10, he's an "11". Always listens and s More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Boschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Ira Mazda responded

Ed - A big thanks to you and your wife for your repeat business and continued support. We appreciate your rave review of Aaron! It's wonderful that you can depend on him to keep you safe out on the roads. All of us at Prime Mazda Norwood are glad to have you as customers and look forward to working together for years to come!

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