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Prime Mazda - Service Center

Westwood, MA

4.8
329 Reviews

329 Reviews of Prime Mazda - Service Center

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April 06, 2022

Had a great experience at Ira mazda the people were great and the dealership was very clean! More

by Sandralc143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
Apr 11, 2022 -

Ira Mazda responded

Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!

April 04, 2022

Received a loaner car instead of waiting for my car. Overall a good car service experience More

by mga4ad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Ira Mazda responded

Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!

March 27, 2022

I've been to Ira Mazda twice for service. Very happy both times. Helpful and friendly staff. Thank you to Taylor in the service department for your help.Will definitely go back when my car ne More

by Janmarie3939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Perry
Mar 28, 2022 -

Ira Mazda responded

Thank you for your kind words for Taylor! We are thrilled that she provided you with a great service visit. We look forward to your business with us again!

March 18, 2022

I bought my Mazda 3 back in 2017 from this place when they were down the street. Maybe not the cheapest when it comes to service but I very much appreciate the attention to detail and the amazing custome More

by ryrada21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Ira Mazda responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

March 11, 2022

Always a pleasure to have service done there. As always, my service advisor was great. My only negative is the wait time for an oil change was very long 90 minutes. More

by emrjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Ira Mazda responded

Thank you for the feedback. We thank you for your business and look forward to your next visit!

March 06, 2022

Took me in same day for a steering wheel issue, Turned out to be alignment. Went above and beyond to ensure that the problem was fixed despite being past closing hours. Had some communication problems wit More

by MazX5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Ira Mazda responded

Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your service visit.

February 15, 2022

My experience at the dealership was positive and I appreciated the service advisors attentiveness and the mechanics thoroughness More

by ebick593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Lopez
Feb 16, 2022 -

Ira Mazda responded

We are very happy to hear that we were able to provide you with an enjoyable service experience! Thank you for your business and we look forward to your next visit!

February 11, 2022

Excellent professional service. Very accommodating and thorough. Will go back again for regular maintenance. Thanks More

by Noreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Etchings, Jenna Perry, Nick Marotta
Feb 15, 2022 -

Ira Mazda responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

February 08, 2022

Great online tools to schedule service. Super knowledgeable and helpful team members walking through suggested work and best path forward. Offer of Lyft to get to and from the dealership is great More

by Lar Mul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Ira Mazda responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable service experience!

February 01, 2022

Absolutely wonderful experience in the service department of Ira Mazda. They provide you with the highest level of professionalism, attention to details, great quality of work, respect and reasonable price. More

by Alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Ira Mazda responded

Thank you Alexander for your kind words! We are so glad we were able to provide you with a great experience and exceed your expectations! Please let us know if there is anything else we can help you with. We look forward to your next visit!

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