Back

Prime Mazda - Service Center

Westwood, MA

4.8
329 Reviews

329 Reviews of Prime Mazda - Service Center

Sort by
August 10, 2022

Friendly and professional staff who go out of their way to make sure you are satisfied More

by Burns_fam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
Aug 10, 2022 -

Ira Mazda responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

July 22, 2022

Service department is top notch. Friendly and knowledgeable staff. Quick and easy to get service and maintenance done. More

by Gorbit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Ira Mazda responded

Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!

July 14, 2022

Listened to customer issues and took immediate action to address and solve. Very impressed with follow through. More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Jul 14, 2022 -

Ira Mazda responded

Thank you, Greg! We thank you for your business and look forward to your next visit!

July 13, 2022

Very easy appointment, everyone was very helpful, great experience, thank you for all the help More

by S. connell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Ira Mazda responded

Thank you for your kind words! We look forward to your business with us again!

July 09, 2022

Excellent, friendly, courteous, helpful, and they go above and beyond their duties. Thet also keep you updated on the progree of your car More

by Libby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Etchings, Jenna Perry, Nick Marotta
Jul 12, 2022 -

Ira Mazda responded

Thank you Libby for your kind words! We thank you for your business and look forward to your next visit!

July 07, 2022

My experience is just horrible. The worst I have ever had. I have been waiting for 3.5 hrs just to change tires and have a state inspection with a previous appointment for changi More

by Irina Steiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Xides
Jul 08, 2022 -

Ira Mazda responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at 781-278-1324. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Aaron Kushnirsky Service Manager

July 06, 2022

The staff were courteous and knowledgeable My parts were back ordered and I was updated frequently on the status. The car was fixed on day parts arrived. I am pleased with this dealership and recommend them More

by lightnin_kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Boschen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Kusnirsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor
Jul 08, 2022 -

Ira Mazda responded

Thank you for your positive review! We appreciate your business.

June 30, 2022

I had some flat tire issue and Ira mazda service person and front desk staff agent resolved my issue without any hurdle and even helped out replacing whole new tire dealing with insurance claim all went sm More

by Ajay.yel57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Ira Mazda responded

Thank you for your kind words! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit!

June 29, 2022

Brought my car in for my first oil change. Taylor, The service rep that greeted me and was very friendly and helpful. She got my car serviced and ready before my scheduled appointment. my car More

by b.follen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor perry
Jun 30, 2022 -

Ira Mazda responded

Thank you for being our customer, we appreciate your kind words!

June 01, 2022

Everyone at this dealership is extremely nice! !!! Tony from sales,Aaron from service,Bernie,Seng and Keyshon. Thank you!!!! More

by michelb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony,Seng ,Keyshon.
Jun 01, 2022 -

Ira Mazda responded

Thank you for your kind words for our staff, we appreciate it!

...
23
...