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Prime Mazda - Service Center

Westwood, MA

4.8
374 Reviews
Call Service Center (781) 278-1301

374 Reviews of Prime Mazda - Service Center

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November 10, 2023

Efficient friendly service and kept me informed the whole time. I would highly recommend them. More

by martilchristophe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Etchings, Jenna Perry, Aaron Kusnirsky, Nick Marotta
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Nov 12, 2023 -

Ira Mazda responded

We are thrilled to hear that you had an efficient friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 08, 2023

Great atmosphere and all the employees have excellent customer service…highly recommend..just out standing More

by Leeleehasenfus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Nov 09, 2023 -

Ira Mazda responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 07, 2023

I have bought cars there for almost 30 years under different ownerships. The fact that I have bought so many cars from them is proof that I highly regard the dealership. The service has always been su More

by mwfegg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Walker, Aaron Kusnirsky
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Nov 08, 2023 -

Ira Mazda responded

It's great to hear that you've had a positive experience with Ira Mazda over the past 30 years, even under different ownerships. Your loyalty and satisfaction with our service and pricing are a testament to the quality of our dealership. Thank you for your loyalty.

November 05, 2023

I love good customer service and love dealing with people that are knowledgeable. Thank you Ira Mazda More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seng Pell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel
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Nov 07, 2023 -

Ira Mazda responded

We are thrilled to hear that you had a knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 29, 2023

Fast service. The staff were very nice and friendly to me and my family. Would recommend to others I know. More

by Sgarner008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernie Spann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hank Boschen, Aaron Kusnirsky
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Oct 31, 2023 -

Ira Mazda responded

Fast and friendly service is always a great combination. It's good to hear that you had a positive experience and would recommend the dealership to others. We're here to assist you!

October 28, 2023

Satisfied with the service. Nathaniel was professional, explained what needs to be done, noticed my inspection was late and offered to do it. All was done within estimated time More

by Milka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel
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Oct 28, 2023 -

Milka responded

Satisfied with the service. Nathaniel was professional, explained what needs to be done, noticed my inspection was late and offered to do it. All was done within estimated time Milka

Oct 30, 2023 -

Ira Mazda responded

Thank you for your kind words about Nathaniel! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

October 24, 2023

Ira Mazda has serviced my Mazda 3 in the past and just recently. They have bee professional, courteous and knowledgeable. I recommend them highly. More

by pj98rider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Robbins
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Nov 01, 2023 -

Ira Mazda responded

Receiving professional, courteous, and knowledgeable service from Ira Mazda is a valuable experience for customers. We appreciate your recommendation. Thank you!

October 10, 2023

Excellent service. Polite, well qualified and high tech. Pleasantly surprised. The gentleman that helped me, I believe his name is John was great. More

by Jmbrinkman2000
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan?
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Oct 12, 2023 -

Ira Mazda responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 05, 2023

Great service and ease of service scheduling. Helpful recommendations from Antwan for future services that are approaching on my Mazda 3. More

by pinkhover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Lawson & Alex Perez
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Oct 06, 2023 -

Ira Mazda responded

We are thrilled that Antwan provided you with a great service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

October 03, 2023

Extremely friendly staff, quick service, clean car when I got it back! Super helpful video explaining what they did too. Can’t recommend enough More

by mwillia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan
Report | Print
Oct 05, 2023 -

Ira Mazda responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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