Prime Mazda - Service Center

When scheduling the past 3-4 appointments they have taken me on time. I have had to wait several hours for an oil change once, but they were kind to give that one on them. Very professional and pleasant empl me on time. I have had to wait several hours for an oil change once, but they were kind to give that one on them. Very professional and pleasant employees with clean waiting rooms. More

Service rep on the drive was very friendly and handled my service transaction professionally. The oil change took two hours which seems a little long when you have an appointment. service transaction professionally. The oil change took two hours which seems a little long when you have an appointment. More

Excellent n quick service… loved the experience every time we come into the showroom.. happy customer.. time we come into the showroom.. happy customer.. More

Friendly efficient service. Appreciate the Lyft ride to and from as I couldn’t wait at the dealership. Appreciate the Lyft ride to and from as I couldn’t wait at the dealership. More

No matter what I come in for the service and attention is always outstanding. Aaron, the service manager is always present, always able to handle even the most difficult conversations in the most profession always outstanding. Aaron, the service manager is always present, always able to handle even the most difficult conversations in the most professional way. I always feel like Aaron, Alex and the rest of the service team have my back. This is the best service shop! It’s because of how hard Aaron and his team work for their customers. More

The service technician Nathaniel was extremely helpful. He was flexible and able to meet my needs. This was the best service I’ve received at a car dealer. I was greatly appreciative. He was flexible and able to meet my needs. This was the best service I’ve received at a car dealer. I was greatly appreciative. More

Great costumer service . Jhon you the best thank you for take care of my cx30 . Jhon you the best thank you for take care of my cx30 . More

Easy to get to. Very friendly indeed. Transparent about their work. Helpful. Nice space to wait for service. Reasonably priced. Quick. Easy to reserve within Very friendly indeed. Transparent about their work. Helpful. Nice space to wait for service. Reasonably priced. Quick. Easy to reserve within a useful window. Knew their stuff. Will definitely go back. More

I’m disappointed. I have come in multiple times for the same problem. I have sent two texts to the service manager and no response. Unfortunately that has been my e I have come in multiple times for the same problem. I have sent two texts to the service manager and no response. Unfortunately that has been my experience even before buying the car. I will never buy another car from this dealership More

Helpful, honest, immediately was given a loaner vehicle for as long as I needed it for as long as I needed it More