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Prime Mazda - Service Center

Westwood, MA

4.8
371 Reviews
Call Service Center (781) 278-1301

371 Reviews of Prime Mazda - Service Center

Sort by
January 23, 2025

Excellent service experience. Very smooth and efficient. Professional and polite with good prices would recommend More

by lotto_39rewards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Lawson
Report | Print
Jan 26, 2025 -

Ira Mazda responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 22, 2025

We are very pleased with the service we received on our Mazda 6. Adam was friendly and pleasant and gave a great explanation along the way. Also, Jamals expertise on our new navigation system was very help More

by westend17spring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Livingston
Report | Print
Jan 24, 2025 -

Ira Mazda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 16, 2025

Very kind people! And great customer service, always efficient and helpful to each customer! Best dealership I’ve been to More

by Swatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Livingston
Report | Print
Jan 18, 2025 -

Ira Mazda responded

Hi Swatson, thank you for taking the time to leave a review for us at Ira Mazda. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

January 14, 2025

I recently visited Ira Mazda Dealership in Norwood, Ma. for an oil change and tire rotation, and I am thoroughly impressed with their service. The staff was professional and efficient, completing the maint More

by Ammurphyrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
Report | Print
Jan 16, 2025 -

Ira Mazda responded

Hello, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 11, 2025

Always great service. In and out in a few hours. Only recommended what was needed. Antwan was great. They even fixed my broken key fob saving me a ton of money. More

by Mlaw02066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Lawson
Report | Print
Jan 14, 2025 -

Ira Mazda responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 10, 2025

People here are friendly and helpful. But my first oil service took 4 hours and they still didn’t have time to wash my car. More

by Rjweaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Report | Print
Jan 11, 2025 -

Ira Mazda responded

We apologize for the extremely disappointing experience you had in service. Your time is valuable, and we understand your frustration with the lack of attention. This is not the level of service we expect our customers to receive. We appreciate you bringing this to our attention and will use this feedback to improve our processes. If you would like to discuss your experience further, please don't hesitate to reach out to me. Aaron Kushnirsky Service Manager Ira Mazda 781-278-1324

January 10, 2025

Service was friendly and efficient. Excellent customer service. I worked with Danny S and communication was great. More

by marywhitebos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny S
Report | Print
Jan 11, 2025 -

Ira Mazda responded

Hi, we're happy to hear you had such a positive experience with Danny! We are always more than happy to assist you if anything else comes up. Take care!

January 08, 2025

I Mazda was great as always Sales and Service goes above and beyond. Thank you for all the help. More

by Patsfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Lebert, Aaron Kusnirsky, Antwan Lawson, Juliana Santana-Nasif
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Jan 10, 2025 -

Ira Mazda responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2025

Friendly staff. Detailed information on car status, very clean shop and waiting area, and quick service. More

by skarlah1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Livingston
Report | Print
Jan 03, 2025 -

Ira Mazda responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2024

Good service . They took they time to help people get their service done and on time . More

by BradleyLynch55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed, Aaron Kusnirsky, Antwan Lawson, Nathaniel Lopez, Justin Robbins, Juliana Santana-Nasif, John Sullivan
Report | Print
Jan 02, 2025 -

Ira Mazda responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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