Prime Mazda - Service Center

The IRA Mazda personnel were professional, thorough, competent and friendly. They listened to my concerns and answered all my questions. competent and friendly. They listened to my concerns and answered all my questions. More

Great Service Advisors! ! Professional, courteous and extremely knowledgeable. Always a pleasant experience at Ira Mazda ! Professional, courteous and extremely knowledgeable. Always a pleasant experience at Ira Mazda More

Brought my CX-5 in for 75,000 mile check up, they provided me with a loaner car and about an hour after I left I received a text with a video of the technician who was working in my car, he pointed o provided me with a loaner car and about an hour after I left I received a text with a video of the technician who was working in my car, he pointed out several mechanical items in great, good and poor shape. He zoomed in on the poor item and explained to me what was wrong and what would happen if left unfixed. Below is the written write up ai also received of issue. BOTH DRIVER AND PASSENGER REAR SIDE CONTROL ARM BUSHINGS ARE TEARING. WILL EVENTUALLY NEED TO REPLACE. I felt very informed to make the right decision. Very friendly staff, good listeners and very professional. More

John was my service rep and provided excellent help in navigating a potential issue with the RMV. navigating a potential issue with the RMV. More

Antwan was great! Very customer service focused and everything went very well! He sent text messages and communicated consistently so I always knew what was going on a Very customer service focused and everything went very well! He sent text messages and communicated consistently so I always knew what was going on and allowed me to plan accordingly! More

We've been purchasing Mazdas from Ira Motors for decades. Their sales and service teams are wonderful to work with, great communications, and flexible scheduling. All of our Mazdas have been reliable and las Their sales and service teams are wonderful to work with, great communications, and flexible scheduling. All of our Mazdas have been reliable and lasted 150,000+. That's why we return doe the next one. More

The person I dealt with was friendly, courteous and answered any questions I had regarding my service. answered any questions I had regarding my service. More

Nathaniel is always welcoming and thorough in explaining specific services that may be necessary. He is truly genuine and takes a real interest in customers; in fact, he is the reason I continue to service specific services that may be necessary. He is truly genuine and takes a real interest in customers; in fact, he is the reason I continue to service my car at Ira Mazda! More

Best Mazda shop in Boston. Always top service and attention to details and customer. Would highly recommend Always top service and attention to details and customer. Would highly recommend More

Excellent, friendly and professional service. Two places to wait while your car is being serviced, one that’s nice and quiet. And they always wash my car! Two places to wait while your car is being serviced, one that’s nice and quiet. And they always wash my car! More