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Prime Mazda - Service Center

Westwood, MA

4.8
329 Reviews

329 Reviews of Prime Mazda - Service Center

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November 19, 2023

Everything was amazing, staff was great. I have a video about services. Thank you for everything. More

by Elena F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 21, 2023 -

Ira Mazda responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

I brought my 2022 Mazda CX30 in for the recommended service. I spoke with the service representative explained the issue for the service, on Monday (11/13/23) I got notice oil level is low. Atmosphere More

by Jakejt55f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Lawson
Nov 21, 2023 -

Ira Mazda responded

It's great to hear that your service visit for the recommended maintenance on your Mazda CX30 went well! Addressing the oil level issue promptly and having a positive atmosphere in the waiting area certainly makes a difference. Thank you for your business!

November 15, 2023

Never been, will go back for all my services! Had a flat, they had a busy Monday and fit me in with a realistic time to wait. Everyone was over the top helpful and kind More

by jlacassefinnegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in service
Nov 16, 2023 -

Ira Mazda responded

We are thrilled to hear that you had an over the top experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 11, 2023

Service was outstanding and Julianna is the absolute best! She had an awesome customer service attitude!! More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julianna was excellent
Nov 12, 2023 -

Ira Mazda responded

It's fantastic to hear that you had a great experience and that Julianna provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 11, 2023

The service is amazing. The staff goes above and beyond to make sure that you leave satisfied. I had a great experience. More

by Rue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Marotta
Nov 14, 2023 -

Ira Mazda responded

We are thrilled to hear that our staff went above and beyond for you! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 10, 2023

Efficient friendly service and kept me informed the whole time. I would highly recommend them. More

by martilchristophe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Etchings, Jenna Perry, Nick Marotta
Nov 12, 2023 -

Ira Mazda responded

We are thrilled to hear that you had an efficient friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 08, 2023

Great atmosphere and all the employees have excellent customer service…highly recommend..just out standing More

by Leeleehasenfus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Nov 09, 2023 -

Ira Mazda responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 07, 2023

I have bought cars there for almost 30 years under different ownerships. The fact that I have bought so many cars from them is proof that I highly regard the dealership. The service has always been su More

by mwfegg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Ira Mazda responded

It's great to hear that you've had a positive experience with Ira Mazda over the past 30 years, even under different ownerships. Your loyalty and satisfaction with our service and pricing are a testament to the quality of our dealership. Thank you for your loyalty.

November 05, 2023

I love good customer service and love dealing with people that are knowledgeable. Thank you Ira Mazda More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seng Pell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel
Nov 07, 2023 -

Ira Mazda responded

We are thrilled to hear that you had a knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 29, 2023

Fast service. The staff were very nice and friendly to me and my family. Would recommend to others I know. More

by Sgarner008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Boschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernie Spann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Ira Mazda responded

Fast and friendly service is always a great combination. It's good to hear that you had a positive experience and would recommend the dealership to others. We're here to assist you!

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