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Prime Mazda - Service Center

Westwood, MA

4.8
371 Reviews
Call Service Center (781) 278-1301

372 Reviews of Prime Mazda - Service Center

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April 30, 2024

Great experience from scheduling to servicing to minimal wait-time. Multipoint inspection & video were clear, concise, & professional. Pricing for labor & shop fees were great as well. More

by pinkhover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Mazda Service Tech. Five stars all around, Antwan Lawson
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May 03, 2024 -

Ira Mazda responded

It's fantastic to hear about your great experience at the dealership! We're glad that everything from scheduling to servicing went smoothly for you and that you found the multipoint inspection and video clear and professional. We aim to provide competitive pricing for labor and shop fees as well.

April 19, 2024

IRA MAZDA in Westwood is great, very efficient, always makes it right! Although I don't like having to type a minimum amount of words to provide my feedback so this survey blows. More

by soup0078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky, Antwan Lawson
Report | Print
Apr 24, 2024 -

Ira Mazda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 18, 2024

The entire Ira Mazda team is outstanding. Antwan is exceptional, extremely professional. When the CX-70 is available I will return for purchase... More

by Billie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky, Antwan Lawson, Nathaniel Lopez, Justin Robbins, Juliana Santana-Nasif, John Sullivan
Report | Print
Apr 20, 2024 -

Ira Mazda responded

It's fantastic to hear such high praise for the entire Ira Mazda team! Antwan's exceptional professionalism is certainly commendable, and we're glad to have him on board. We look forward to welcoming you back when the CX-70 is available for purchase. We're here to ensure you have a great experience with us every step of the way!

April 18, 2024

Punctual. Clean treat you as if you are the only customer totally honest and very kind and friendly. More

by Forever.fit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
Report | Print
Apr 20, 2024 -

Ira Mazda responded

We are thrilled to hear that you had a punctual experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 15, 2024

It was very easy to book my appointment. I needed a loan of car and had no issues with that. Justin was very helpful and informative. I definitely recommend this guy dealer. More

by Janmarie3939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Robbins
Report | Print
Apr 17, 2024 -

Ira Mazda responded

We are thrilled to hear that you had an easy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 14, 2024

Great customer service and care, They look after there customers and listen to your concerns More

by reubens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky, Thomas Meritil, Nathaniel Lopez
Report | Print
Apr 16, 2024 -

Ira Mazda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 13, 2024

This was good setvice The service personal helped with whatever was required . It was delivered in time and with right quality More

by sandy25_02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
Report | Print
Apr 16, 2024 -

Ira Mazda responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 11, 2024

Friendly and helpful, easy to schedule, accurate projections of time service will take and good WiFi access. More

by Sarah P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernie Spann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Freitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antwan Lawson
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Apr 13, 2024 -

Ira Mazda responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

April 09, 2024

Very punctual and professional all around. Great to be taken care of by Ira Mazda staff. More

by Sampson2246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sampson , Juliana Santana-Nasif
Report | Print
Apr 11, 2024 -

Ira Mazda responded

We are thrilled to hear that you had a punctual and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 09, 2024

The ease of making an appointment to the great service, I highly recommend this dealership More

by todd123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
Report | Print
Apr 11, 2024 -

Ira Mazda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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