Prime Mazda - Service Center

Justin handled my inquiries very well to the details. Thanks! Great experience overall, job well done, technician did well, makes a difference on the ride quality. All concerns fixed and Justin Thank Y Thanks! Great experience overall, job well done, technician did well, makes a difference on the ride quality. All concerns fixed and Justin Thank You for taking the extra time to double check on the TPMS before I drove away. You make a difference in your work. 👍 More

I had a lot of work done which took a few weeks. Antwon helped me through everything and he exceeded my expectations. I planned on using the dealership once and then go back to my local shop but Ant Antwon helped me through everything and he exceeded my expectations. I planned on using the dealership once and then go back to my local shop but Antwon made me a life-long customer for sure More

Nate was super helpful and professional in helping me with my car. Very appreciative of his service! with my car. Very appreciative of his service! More

Maura who assisted me on the phone was amazing, very helpful in getting my car in for service . Nathaniel was also helpful. The courtesy car was very nice. helpful in getting my car in for service . Nathaniel was also helpful. The courtesy car was very nice. More

Needed an Inspection Sticker today. The entire process from scheduling on the app, to completion - could not have gone any smoother!! The service department staff was awesome and I am The entire process from scheduling on the app, to completion - could not have gone any smoother!! The service department staff was awesome and I am very pleased with their attention to detail! Thank you!! More

I know my car is in very capable hands and the advice is sound at IRA Mazda sound at IRA Mazda More

Whoever welcomed and checked me in on 1/26/24 in the service center was amazing. I’ve never experienced customer service as good as that. Thank you for making me feel welcome! service center was amazing. I’ve never experienced customer service as good as that. Thank you for making me feel welcome! More

I brought my 2022 Mazda CX30 in for service last week. When I went to check in, a service person immediately welcomed me, and we went over what service should be provided for my car. He knew I was waiting When I went to check in, a service person immediately welcomed me, and we went over what service should be provided for my car. He knew I was waiting for the car, so I think he checked with the service technician that was assigned to my car, and gave me the time frame that it would to work on the car. The waiting room was set up to provide coffee or tea, and munchies. My car was done 15 minutes BEFORE the time he had quoted me. My car runs beautifully. It doesn't get any better than that! More

As usual for any dealership, I go in for what I figure is a couple hundred dollar repair and they find a couple thousand that needs to be repaired. That said, a very knowledgeable, like, helpful service asso a couple hundred dollar repair and they find a couple thousand that needs to be repaired. That said, a very knowledgeable, like, helpful service associate, an understanding of my concerns about cost, a very kind offer to loan a vehicle for multiday repair, and a complimentary detailing. Overall, very high marks. More

Good communication. I love the process of sharing the live video from the technicians, and they don’t pressure you to get the work done if you don’t want to. Oddly, my f I love the process of sharing the live video from the technicians, and they don’t pressure you to get the work done if you don’t want to. Oddly, my front tire treads increased in depth, which threw me off, but great service overall. More