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Prime Mazda - Service Center

Westwood, MA

4.8
371 Reviews
Call Service Center (781) 278-1301

371 Reviews of Prime Mazda - Service Center

Sort by
June 05, 2024

Very good; nice folks; no pressure good service person. . Nice show room and it was a pleasant experience. More

by Krys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
Report | Print
Jun 07, 2024 -

Ira Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Mazda! Thank you, and have a fantastic day!

June 04, 2024

The sale person who sold me my car, Janice Walker was wonderful. She left nothing out and very honest. Also, every time I have been to the service department I was treated great. I will go back there for More

by John T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Walker, Nathaniel Lopez
Report | Print
Jun 07, 2024 -

Ira Mazda responded

Hi, thanks for your praise and kind comments about Janice. We do hope we can be of assistance in the future. Take care!

June 01, 2024

Car was returned in time frame as promised Car was washed Very nice service Thanks More

by donna.cimeno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
Report | Print
Jun 03, 2024 -

Ira Mazda responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2024

Good service. Not happy with the front desk Antwan. I declined the tire change due to the two hour wait time and his attitude changed from welcoming to I don’t car More

by hamid.akbarnataj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Lawson
Report | Print
Jun 02, 2024 -

Ira Mazda responded

Hello Hamid, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (781) 278-1301.

May 30, 2024

The service was extraordinary from beginning to end. I am thankful to all their staff!!! More

by Mauricio303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliana Santana-Nasif
Report | Print
May 31, 2024 -

Ira Mazda responded

We're delighted to learn that your experience was extraordinary! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 29, 2024

Timely and friendly service. Work is well done too. Easy to schedule service and timely work. More

by Jorgr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
Report | Print
May 30, 2024 -

Ira Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 28, 2024

Great service. A special thank you to Antwan Lawson, he was very efficient and explained the service in I received. More

by katesorkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Lawson
Report | Print
May 29, 2024 -

Ira Mazda responded

We're delighted to learn about your positive experience and the great assistance provided by Antwan! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 25, 2024

Great customer service as always. I can always count on Aaron and his great team of service writers to get the car done on time. Service with a smile. Even on busy weekends. More

by Tjcreador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayshawn Jolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernie Spann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hank Boschen, Aaron Kusnirsky, Antwan Lawson, Nathaniel Lopez, Juliana Santana-Nasif, John Sullivan
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May 28, 2024 -

Ira Mazda responded

We're delighted to learn about your positive experience and the great assistance provided by Aaron! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 22, 2024

Service at Ira Mazda was exceptional. I had an issue requiring immediate attention and the team squeezed me in as soon as they could. Nathaniel handled my appointment. He was very clear, More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
Report | Print
May 23, 2024 -

Ira Mazda responded

It's great to hear about your exceptional experience at Ira Mazda! Nathaniel and the team did an excellent job squeezing you in and providing clear, communicative, and helpful service. We are glad everything went smoothly for you!

May 20, 2024

Great service cool video of service getting performed. All staff very friendly and professional. Would highly recommend them. More

by kents_abroad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ringland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antwan Lawson
Report | Print
May 22, 2024 -

Ira Mazda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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