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Prime Mazda - Service Center

Westwood, MA

4.8
330 Reviews
Call Service Center (781) 278-1301

330 Reviews of Prime Mazda - Service Center

Sort by
March 01, 2024

Clean, professional, and timely. Easy to communicate with, and conveniently located. I've had good experience with them even before the relocation. More

by Oliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2024 -

Ira Mazda responded

We're delighted to hear about your positive experience with our services. It's great that you found the facility clean, professional, and timely. We appreciate your feedback on the ease of communication and the convenience of our location. We value your business and look forward to serving you again in the future!

March 01, 2024

Julianna my service advisor was very pleasant and cordial. Waiting area was comfortable. I could do some work on my laptop. More

by englishlady22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julianna , Jenna Perry
Report | Print
Mar 07, 2024 -

Ira Mazda responded

Thank you for sharing your experience with Julianna! We're delighted to hear that she provided pleasant and cordial service. It's also great to know that the waiting area was comfortable and conducive to getting work done on your laptop. We appreciate your support and look forward to serving you again in the future! Safe travels!

March 01, 2024

The best in sell and service. After I leased my car the service department at Ira Mazda has been providing me the best services. The service representatives are friendly, helpful More

by Happypawssalon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juliana, Wayne Xides
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Mar 06, 2024 -

Ira Mazda responded

It's fantastic to hear that you've had the best experience with both sales and service at Ira Mazda! We're glad to know that the service department has been providing you with excellent and friendly service. Thank you for choosing Ira Mazda, and we look forward to continuing to provide you with top-notch service in the future. Safe and happy driving!

February 29, 2024

This dealership is very accommodating, has great service, and friendly and knowledgable mechanics. Highly recommended. More

by christine.mercadante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2024 -

Ira Mazda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 23, 2024

They stand behind their cars and their work; they are very honest people to deal with. More

by cwolff2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel 5 stars
Report | Print
Feb 25, 2024 -

Ira Mazda responded

We're glad to hear that you've had a positive experience with us and that you find our team honest and reliable. Standing behind our cars and work is a commitment we take seriously. We appreciate your trust and look forward to serving you in the future. Thank you for choosing us!

February 22, 2024

Professional and caring. Very efficient great communication. Make you feel like family and everything explained clearly. More

by kingdiane1076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Lawson
Report | Print
Feb 25, 2024 -

Ira Mazda responded

We're delighted to hear that you experienced professional and caring service, along with efficiency and great communication. Creating a sense of family and providing clear explanations are important aspects of our commitment to customer satisfaction. We appreciate your positive comments and thank you for choosing us! Safe travels!

February 17, 2024

Very polite and nice staff. Made me feel welcome and appreciated. Got everything ready for me in time. More

by Akhouri1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Lawson
Report | Print
Feb 23, 2024 -

Ira Mazda responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 14, 2024

The work was prompt and detailed and the service manager gave me a coupon the was better than the one I had. I’ll Come back! More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwon
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Feb 16, 2024 -

Ira Mazda responded

We're delighted to hear that the work was prompt and detailed and that our service manager provided you with a better coupon. We look forward to welcoming you back for any future needs. Thank you for choosing us, and we appreciate your positive feedback!

February 10, 2024

Justin was so helpful and communicative when I had to bring my car in to be serviced More

by Liking350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Maura
Report | Print
Feb 13, 2024 -

Ira Mazda responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 10, 2024

From scheduling the service, to drop-off, to completing the transaction, every employee along the way was so friendly and helpful. 10/10 More

by Chicknsoup5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maura, John Sullivan
Report | Print
Feb 13, 2024 -

Ira Mazda responded

We're thrilled to hear that your entire experience, from scheduling the service to completing the transaction, was marked by friendly and helpful interactions with our employees. Thank you for the 10/10 rating! We appreciate your business and look forward to serving you again in the future!

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