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Prime Mazda - Service Center

Westwood, MA

4.8
435 Reviews

435 Reviews of Prime Mazda - Service Center

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June 10, 2025

I was very pleased with the service at Ira Mazda. It was easy to schedule an appointment. Everyone was very professional, personable and efficient. The work done on my car was excellent. I would More

by dianefraine
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John Sullivan, Service advisor performed his job in an exemplary manner.
Jun 13, 2025 -

Ira Mazda responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 07, 2025

Service dept nice, responsive and respectful. John Sullivan helped me through a lot of repairs to my 2010 Mazda 3. More

by Lindabailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
Jun 10, 2025 -

Ira Mazda responded

Hello, thank you for your kind review; we are happy to pass along your comments to John here at Ira Mazda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2025

Brought my car in to get serviced. Facility is great and the customer service is awesome. Very happy with my experience here and will be bringing my car back for service the next time. More

by alexander.j.liu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Jun 10, 2025 -

Ira Mazda responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2025

From the moment you walk in and are greeted by an associate to check you in for your service, until after your service is complete and you are about to walk out the door and an associate checks to ma More

by Ann RQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela Garantes, Julian -service technician
Jun 09, 2025 -

Ira Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 05, 2025

Love this dealership! Leased a car here, take it in for standard service every 5k and I’m in and out every time. Leo for sales hands down, everyone I have had for service More

by Kara B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Freitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Ira Mazda responded

Hello Kara, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 05, 2025

Gabriella was wonderful and very professional and provided really good and prompt service for me More

by jasonwagnerboston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ganriella
Jun 09, 2025 -

Ira Mazda responded

Hello, we're happy you found our staff Gabriella to be so supportive during your experience here at Ira Mazda. We are always more than happy to assist you if anything else comes up. Take care!

June 04, 2025

I was in and out! The staff was very pleasant and informative. I loved that the waiting area was well maintained and spacious. 10 10 recommend More

by phelichia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir Leung-Tat
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Atoui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Ira Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 03, 2025

Gabriella should be given a raise. Works very hard, helped speed up my wait time and was very kind. More

by Coach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriella
Jun 07, 2025 -

Ira Mazda responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2025

I thought the service was excellent by Andrew Sullivan. I am looking forward to working with Andrew again! More

by Shaquan.murray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sullivan
Jun 07, 2025 -

Ira Mazda responded

Hi, thank you for your kind review. We are happy to pass along your comments to the team here at Ira Mazda. Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2025

El día de hoy estuve haciendo servicio a mi camioneta, todo fue excelente amables, la estadía en el lugar fue muy agradable, volvería encantado hacer servicio a este lugar More

by Ordonezperaltajuangabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicio de Mantenimiento
Jun 06, 2025 -

Ira Mazda responded

Hola, gracias. Agradecemos tus comentarios. No dudes en contactarnos si hay algo más que podamos hacer por ti.

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