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Prime Mazda - Service Center

Westwood, MA

4.8
328 Reviews

328 Reviews of Prime Mazda - Service Center

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November 19, 2024

Nathaniel Lopez as always very helpul, I highly recommend to do your service and with him as an asesor. More

by Knowles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Ira Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

November 19, 2024

The customer service was exceptional and the staff was welcoming and put me at ease. More

by dhalaska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Livingston
Nov 21, 2024 -

Ira Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Mazda! We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2024

The s dealership has always been pleasant, knowledgeable, and professional. The service professionals always kept me informed about my vehicle that was being serviced and because of their video inspection, I More

by jrlerette
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Ira Mazda responded

Hi, thank you for your kind words and this wonderful review! We hope you have a great day!

November 15, 2024

Stellar service, great work. They go above and beyond to ensure the best possible customer experience. Highly recommend More

by la_baurre
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Ira Mazda responded

Hi, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 14, 2024

The service advisor who was helping me out, Nathaniel, was very thorough when it came to explaining the issues I was having with my car. It was very refreshing working with someone who seemed like they ge More

by Davidpineda13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Ira Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Mazda. Please don't hesitate to reach out if there's anything additional we can do for you.

November 14, 2024

I received excellent service and was able to work while waiting and got out timely More

by Linettefs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Dolan
Nov 18, 2024 -

Ira Mazda responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2024

Good courteous service. Will not try to sell you unnecessary maintenance. All employees are friendly and polite. Will use it again More

by Hzdelfin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Ira Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 13, 2024

Everyone was very helpful, especially Nathaniel went above and beyond to make it a smooth experience for me! More

by Aygun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Freitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Ira Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Mazda. Please don't hesitate to reach out if there's anything additional we can do for you.

November 12, 2024

Friendly and efficient. Had an oil change done and was out of there within an hour. Nathaniel explained why I was having issues with the fuel gauge and made recommendations. More

by teriton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Ira Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Mazda. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 12, 2024

Great dealership, very professional when it comes providing advise as they do care about their customers. I would continue to visit this dealership. More

by Rahul R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Ira Mazda responded

Hi Rahul, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

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