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Prime Mazda - Service Center

Westwood, MA

4.8
366 Reviews
Call Service Center (781) 278-1301

366 Reviews of Prime Mazda - Service Center

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February 01, 2025

Ever since I bought my vehicle at that dealership, I've always had it serviced over there because the staff is knowledgeable, friendly, and professional; particularly, Antwan Lawson, who always explains ev More

by Klere83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwan Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 01, 2025

They are very efficient. my var was ready on time. The service department is always friendly More

by Kosh9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John , Sullivan
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January 31, 2025

Came for an inspection sticker. Service was quick. Windshield wipers replaced car washed all done within an hour. Great service. More

by Nadine M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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January 24, 2025

I received friendly professional attention and support at Ira Mazda thanks to Danny. He listened attentively to my concerns and made me feel confident in the service being provided. More

by Mrsjraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schwartz
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Feb 01, 2025 -

Ira Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Mazda. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 23, 2025

Excellent service experience. Very smooth and efficient. Professional and polite with good prices would recommend More

by lotto_39rewards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2025 -

Ira Mazda responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 22, 2025

We are very pleased with the service we received on our Mazda 6. Adam was friendly and pleasant and gave a great explanation along the way. Also, Jamals expertise on our new navigation system was very help More

by westend17spring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Livingston
Report | Print
Jan 24, 2025 -

Ira Mazda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 16, 2025

Very kind people! And great customer service, always efficient and helpful to each customer! Best dealership I’ve been to More

by Swatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Livingston
Report | Print
Jan 18, 2025 -

Ira Mazda responded

Hi Swatson, thank you for taking the time to leave a review for us at Ira Mazda. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

January 14, 2025

I recently visited Ira Mazda Dealership in Norwood, Ma. for an oil change and tire rotation, and I am thoroughly impressed with their service. The staff was professional and efficient, completing the maint More

by Ammurphyrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Ira Mazda responded

Hello, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 11, 2025

Always great service. In and out in a few hours. Only recommended what was needed. Antwan was great. They even fixed my broken key fob saving me a ton of money. More

by Mlaw02066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Ira Mazda responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 10, 2025

People here are friendly and helpful. But my first oil service took 4 hours and they still didn’t have time to wash my car. More

by Rjweaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Report | Print
Jan 11, 2025 -

Ira Mazda responded

We apologize for the extremely disappointing experience you had in service. Your time is valuable, and we understand your frustration with the lack of attention. This is not the level of service we expect our customers to receive. We appreciate you bringing this to our attention and will use this feedback to improve our processes. If you would like to discuss your experience further, please don't hesitate to reach out to me. Aaron Kushnirsky Service Manager Ira Mazda 781-278-1324

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