Ira Mazda

Had issues with them during every visit. That is after spending around 500 dollars on the first visit to get my brakes replaced. Their rewards system is useless.. You try to use the money in it and their spending around 500 dollars on the first visit to get my brakes replaced. Their rewards system is useless.. You try to use the money in it and their website does not work.. They seem to be always busy and the amount of time taken for any work is pretty high.. Don't want to get too much into detail, but basically it has been not satisfactory.. More

We bought our very first Mazda from Doug Clark of Gallery Mazda. He was knowledgeable, patient, responsive, honest and, well, caring. We first went to a Mazda dealership on the South Shore, but after an ap Mazda. He was knowledgeable, patient, responsive, honest and, well, caring. We first went to a Mazda dealership on the South Shore, but after an apparent bait and switch, we decided to drive down to Norwood to try our luck. We knew exactly what car we wanted and Doug let us test drive the very car we ended up purchasing. Coming up with the final price was reasonable and relatively quick. We recommend Doug for anyone looking to buy a Mazda! More

Doug Clark provided was responsive and followed up following my purchase of my new Mazda 3. He was very knowledgeable about the vehicle I purchased and fair to deal with. following my purchase of my new Mazda 3. He was very knowledgeable about the vehicle I purchased and fair to deal with. More

I found Mazda Gallery through submitting an Edmunds Dealer Quote through Edmunds.com. After being ready to go to another dealer, I received my first response from Mazda Gallery by way of Steve Martin. Dealer Quote through Edmunds.com. After being ready to go to another dealer, I received my first response from Mazda Gallery by way of Steve Martin. After voicing my frustration to Steve about the dealer I intended to go to that very day (the price was lower than I expected it to be), he said he would get back to me within 5 minutes with what he could offer. Not only did he call back with a price match and an added sweetener, he did so within the time frame he gave me. Steve is really on top of his game. Harshene was the person I dealt with once arriving at the dealership. I have some qualms about my in-person experience at the dealership, but I have no such reservations about Harshene. He was thorough, kind, and despite my having already signed a purchase agreement, he dedicated a significant amount of time to my comfort but also keeping me informed about the process. Simply put, if you are considering buying a Mazda, Mazda Gallery is willing to work with the price but more importantly, you will get the opportunity to work with Harshene who made the car buying experience a worthwhile and satisfying one. More

I had a great experience at Mazda Gallery in Norwood. I went in just looking at a particular model to see if I even like it. I was greeted by someone (don't remember his name) he was busy helping someone e went in just looking at a particular model to see if I even like it. I was greeted by someone (don't remember his name) he was busy helping someone else at the time. He got Levi Downing to help me out. I like that Levi was not the pushy type of salesperson who would try everything and anything to get you to buy. He gave me all the time I needed to exactly decide the color and if I was going to purchase one right at the moment. I end up leaving with a Mazda 3 skyactive. I like how the salespersons are not standing out front of the dealer looking to attack as soon as you walk on to the lot. I enjoy just being able to walk on to the lot and look around and when I was ready to speak to a salesperson there was somebody there. I got to say this dealership makes me very comfortable to walk on to there lot knowing that i'm not going to be attack by salespeople. More

Joe Damiano, the sales consultant was attentive to what we wanted before the purchase; he and Paul (the dealer rep) stayed after the store closed to ensure that the sale included all of the necessary detai we wanted before the purchase; he and Paul (the dealer rep) stayed after the store closed to ensure that the sale included all of the necessary detail; and, Joe spent considerable time the next day when I picked up the day explaining the various detail essential for me to be knowledgeable, comfortable, safe, and happy with my new purchase. I believe the quality of a dealership and its sales personnel rests not only in how they treat customers during the purchase but also how they are toward people after the purchase has been made. And, in both instances, I felt that Joe was attentive to our needs, friendly, positive, and forthright in his manner. We made a purchase and he took care of us as people as well as all of the detail of the sale--making us feel that becoming owners of a car with "zoom zoom" meant we were special indeed! More

This purchase was the most enjoyable I've ever had. I've only had minivans for the past 16 years and Justin took his time to help me find the perfect vehicle for my family. I am so happy with my CX9. I s only had minivans for the past 16 years and Justin took his time to help me find the perfect vehicle for my family. I am so happy with my CX9. I see them everywhere now and at the time I didn't realize it could accommodate 4 kids and a dog. Harshene was very thorough in familiarizing me with my CX9, and no matter how many questions I had he was patient and took his time explaining everything. I look forward to going back to get my daughter her first car, a Mazda3. Hands down this has been the best car buying experience ever. More

Brian provided me with not only exceptional customer service, he also helped to accomodate my needs for my family. With my not-so outstanding credit history he didn't judge me on my past errors nor tre service, he also helped to accomodate my needs for my family. With my not-so outstanding credit history he didn't judge me on my past errors nor treat me like I was less than worthy. Brian worked for a week straight jumping through hoops and bending over backwards to get my family and I into a brand new and safe car. If it was not for Brian and his tremendous efforts I probably would've accepted defeat and walked away but his persistance paid off and last saturday i picked up my 2012 CX7!! I love everything about my new car and everything about my experience at Mazda Gallery in Norwood. I have already reccomended several of my friends and colleagues to go there to see Brian as well as mentioned my great experience on Facebook. Its the least I could do after everything that was done for me. I want to personally say Thank you to Brian and the entire team at Mazda Gallery and I plan on remaining a loyal customer to Mazda and Mazda Gallery Norwood. You have a great operation there and it shines far above all the other dealerships I have ever dealt with. Thank you! Melissa Furtado More

I went into Mazda Gallery looking for a new 3. Joe Damiano quickly assessed my needs and had me on a test drive. Joe was very straightforward and easy to work with. Once I decided to buy, we were qu Damiano quickly assessed my needs and had me on a test drive. Joe was very straightforward and easy to work with. Once I decided to buy, we were quickly able to negotiate a price and reach a deal. Mazda Gallery seamlessly handled the registration process and had me on the road the same day. More

I had a great experience at this dealer. I went in expecting to have the sales people only talk to my fiancé. Sometimes being a woman it can be difficult to receive proper treatment from car folks, bu expecting to have the sales people only talk to my fiancé. Sometimes being a woman it can be difficult to receive proper treatment from car folks, but that is not the case here! Not only did Joe take the time to show me what I was looking for, he was able to tell me all the details about the cars I was looking at. I did not feel rushed at all and he was able to put in the extra effort to get me my new Mazda 3 that day! Everyone was very friendly and efficient and I had no trouble getting the car I wanted, in the color I wanted, for the price I wanted. Overall they treat you very fairly and don't pressure you into any decisions. When you say no to something extra they don’t push you to reconsider. They even took the time to set up my nav and would have set up bluetooth if we hadn't been in a rush to get home. Joe did a great job getting my insurance and new plates squared away and it was a great feeling driving off the lot without having to worry about having to get an inspection or waiting at the rmv all day. During this whole process they were also able to bring in a tire that my fiancé needed for his mx-5 that day. No hassles and great customer service definitely is going to make me recommend Mazda Gallery (and especially Joe!) to anyone looking for a new car. More