Ira Mazda
Westwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I had my 2009 Mazda CX9 serviced (under warranty) as well as has some accessories installed. They ran into a technical glitch with one of the warranty items and the repair took a lot longer than expected. Ho as has some accessories installed. They ran into a technical glitch with one of the warranty items and the repair took a lot longer than expected. However, throughout the whole process John kept me informed on the status of the repair. He was always reachable for any questions and concerns I had. I would highly recommend the dealership for any Mazda related repair and service issues. More
Evan was great. Kept me very informed I had a car in Evan was great. Kept me very informed I had a car in storage for over 25 years and Evan and his crew worked with me to get the car running. I felt t Evan was great. Kept me very informed I had a car in storage for over 25 years and Evan and his crew worked with me to get the car running. I felt the crew knew how important the car was to me and worked to get it right. More
I got very good service for a car I am using in club racing events, very helpful information on the car, was able to buy high performance tires from the dealer, got a very good job done on a windshield racing events, very helpful information on the car, was able to buy high performance tires from the dealer, got a very good job done on a windshield replacement, and have appreciated dealing with parts and service through email. More
This was by far the most pleaseant experience I had purchasing a new vehicle. The salesman knew the vehicle and anticipated and answered most of my questions before I asked them. I did my homework and purchasing a new vehicle. The salesman knew the vehicle and anticipated and answered most of my questions before I asked them. I did my homework and came in with a set price which I wanted to purchase the car and it was accepted. In addition, the sales and buisiness managers were equally pleasant. I was also introduced to the service department people and my first (free) oil change was scheduled in advance. I would highly recommend this dealership. More
I recently purchased a 2011 Mazda CX-9 and had a great experience at Mazda Gallery. My sales consultant was Greg Falk and he delivered outstanding customer service. Greg did not pressure us into a sale an experience at Mazda Gallery. My sales consultant was Greg Falk and he delivered outstanding customer service. Greg did not pressure us into a sale and made us feel very comfortable. He is very knowledgeable and took the extra time to explain all of the vehicle’s features and was able to answer all of our questions. Greg took the time to help us understand which vehicle will better fit our current and future needs and guided us to the right vehicle. I would recommend Greg to anyone who is interested in purchasing a Mazda. We also worked with Paul for all the paperwork, he also was very experienced and knowledgeable and made sure he answered all our questions. Overall we were very pleased with this dealership. More
I was treated with respect and encouraged to ask questions. I was not pressured into a decision; I was guided to the choice that was best for me. The vehicle and financing were explained clearly a questions. I was not pressured into a decision; I was guided to the choice that was best for me. The vehicle and financing were explained clearly and thoroughly. Both Levi - in sales - and Paul - in the business office - took the time to make sure I was satisfied with the process. They made me feel like a valued client rather than just a commodity. The whole experience was absolutely wonderful. I would recommend both the dealership and especially Levi and Paul. More
I had a very good experience buying a pre-owned car at Mazda Gallery. My Salesman was Doug Clark and he was excellent to work with. He was my first contact when I got there and he was friendly,easy goin Mazda Gallery. My Salesman was Doug Clark and he was excellent to work with. He was my first contact when I got there and he was friendly,easy going, professional and knowledgeable. The rest of the staff seemed pleasant as well and the process went smoothly. I recommend Mazda Gallery and specifically Doug Clark More
Mazda Gallery has a great staff that is always willing to go the extra mile for you. My driver-side mirror was smashed 2 days before a road trip, and they were able to locate and install the mirror for me w go the extra mile for you. My driver-side mirror was smashed 2 days before a road trip, and they were able to locate and install the mirror for me within a day and half. I have been a customer for over 4 years and I have always had a positive service experience here. More
John has excellent customer service skills, he explained John has excellent customer service skills, he explained everything that I needed for my car. I was told that it would take a while before my car w John has excellent customer service skills, he explained everything that I needed for my car. I was told that it would take a while before my car would be ready and to my surprise John offered me a loaner car. He informed me that my car would be ready in about two hours, I recieved a phone call from John in less than two hours informing me that my car was ready....that made me very happy. More