Ira Mazda

We had a great experience. Harshene was laid back, easy going, and worked with us to make us feel as good as possible about the price. When we were ready to make the purchase the whole process was pain going, and worked with us to make us feel as good as possible about the price. When we were ready to make the purchase the whole process was painless, efficient, and quick. I would recommend Harshene for sure. Elisabeth More

We recently purchased a used Honda Pilot at your Mazda Gallery in Norwood, Massachusetts. Our experience was the epitome of professionalsim and an absolute pleasure to deal with! As car buffs that we ae, Gallery in Norwood, Massachusetts. Our experience was the epitome of professionalsim and an absolute pleasure to deal with! As car buffs that we ae, we can not imagine going to another dealer other than Mazda in Nowood. The entire team in Nowood exemplifies professionalism. From the moment we walked into the gallery until we drove our "new" ca away....we rate this group at an A plus, plus, plus!! Keep up the wondeful work @ Mazda Gallery in Nowood Massachusetts!! A pure pleasue! More

Great experience. Highly recommended! We love our CX5 and Levi and Ray made the process stressfree a word I do not associate with a car purchase. Levi and Ray made the process stressfree a word I do not associate with a car purchase. More

I first have to thank Brian for happening to be there that Tuesday afternoon when my fiancee and I came into Mazda Gallery, because he ultimately made my first car buying experience so incredibly easy, l that Tuesday afternoon when my fiancee and I came into Mazda Gallery, because he ultimately made my first car buying experience so incredibly easy, laid-back and enjoyable. I also feel the need to thank Brian for deciding to get into car sales in the first place because given his honesty, professionalism, and infectious personality, I honestly believe he's going to do great things for this Mazda dealership and for the car industry. As I'm sure a lot of car buyers have experienced, I'd been through the ringer at other car dealerships with their aggressive sales' tricks, dishonesty, and sometimes truly condescending attitudes, but the second Brian started helping us look at and test drive the car I'd been eying, the new CX-5, I could tell he wasn't like any other salesman. Like I said, I'd had quite a few negative experiences in my whole car shopping process, and it really made me defensive and suspicious of car salespeople; but working with Brian was kind of like talking to an good friend who happens to know a lot about cars and actually wants you to be happy and comfortable with what you decide, no matter what that might be. You can tell he takes pride in what he does, believes in the product he's offering, and is a downright good person. In my opinion, this is the best type of person to be in any customer service role, and its what the car industry really really needs. Overall, it was just a great experience. In the end, I bought the car I wanted, at a price I was happy with, and I was in my car within the week. AND, on the day I picked the car up, Brian even sent the car back for extra cleaning and last minute detailing because it wasn't up to his expectations. Awesome customer service, awesome guy. I am telling all of my friends about my positive experience! More

Excellent and professional customer service, highly recommended dealership Great service, friendly environment always very polite and helpful I purchased my second car at this dealership recommended dealership Great service, friendly environment always very polite and helpful I purchased my second car at this dealership More

Joe Demasci is the sales guy to see. Honest, upfront and friendly. Update more on Friday when I pick up my vehicle. Finance guy - George, was no pressure, and nice. Nice place to visit for a great deal. friendly. Update more on Friday when I pick up my vehicle. Finance guy - George, was no pressure, and nice. Nice place to visit for a great deal. More

Brian was extremely easy to deal with. We were very pleased with his knowledge of the vehicle & his straightforward approach. We didn't feel pressured at all into making a purchase. I would highly re pleased with his knowledge of the vehicle & his straightforward approach. We didn't feel pressured at all into making a purchase. I would highly recommend Brian to others! More

The Mazda CX-5 Features and Technology have established a new level of excellence in Automotive Engineering. The Mazda Gallery Sales Team have established a new level of excellence in Automotive Sales and S new level of excellence in Automotive Engineering. The Mazda Gallery Sales Team have established a new level of excellence in Automotive Sales and Service! More

Brian was very informative about the new car I was purchasing. Ray Ng was extremely helpful for getting me into the car I can afford and be happy with. He made the sale very easy for me, and I left co purchasing. Ray Ng was extremely helpful for getting me into the car I can afford and be happy with. He made the sale very easy for me, and I left confidient and happy with my choice. I felt like they were honest with me the entire sale, stuck to what they said and did not go around changing the cost, and payments of things. They made my husband and I feel as though we were their #1 customer and we will be back again to purchase our next car from them! I feel like they went above and beyond to help us out and their customer service skills are an A+! I will tell everyone to come see you! More

I liked Mazda Gallery as soon as I walked in the door. No pressure. I didn't have an overly hyper, fake smile wearing salesman chomping at the bit to see how quickly they could get me into a car. I was asked pressure. I didn't have an overly hyper, fake smile wearing salesman chomping at the bit to see how quickly they could get me into a car. I was asked if I needed help, told the gentleman what I was looking for, and he pointed me to the car on showroom floor. He said simply, "Take a look. Let us know if you have any questions." As soon as I saw the CX-5, I was sold on the car. I asked to speak to a salesman. Brian Ciavola came over, talked to me about the car, and never once tried to push me into anything. I told him I was doing my homework....just test driving. We drove a 2013 but Brian explained that 2014's were coming out soon. They more horsepower and price difference was minimal. I called Brian a couple of weeks later to see if the 2014's were in. I went back, drove the newer version, loved it, and Brian, along with his sales manager, worked very hard to get me the car I wanted at price that I was comfortable with, despite not having stellar credit. I ended up leasing a 2014 CX-5 Touring Edition and couldn't be happier. I've already recommended Brian and Mazda Gallery to a few friends who mentioned they may start car shopping. As long as Mazda has a model that fits my needs, Brian Ciavola and Mazda Gallery have a dedicated customer. More