Ira Ford Saco

Great service Great professional and Customer service oriented service. Communicated clearly the work that was needed and then completed quickly. Communication an Great professional and Customer service oriented service. Communicated clearly the work that was needed and then completed quickly. Communication and customer service thru the entire service More

Difficult electrical issue solved in less time than anticipated. Actual costs were less than estimate provided by service advisor. Overall service at this dealership has improved. in less time than anticipated. Actual costs were less than estimate provided by service advisor. Overall service at this dealership has improved. More

Excellent customer service starting with Stacey at the coint Satisfied with customer service. Comfortable waiting area with WiFi available Will continue to use Prime Ford as my regularly scheduled Ford servic Satisfied with customer service. Comfortable waiting area with WiFi available Will continue to use Prime Ford as my regularly scheduled Ford service. Conveniently located in Saco More

Well inforned as to cost and time Service department was excellent and service advisor Rebekah Reynolds as very helpful in establishing a cost estimate for the work that needed to be d Service department was excellent and service advisor Rebekah Reynolds as very helpful in establishing a cost estimate for the work that needed to be done. More

Excellent experience Extremely happy with the sales staff and how quickly and easily they made things happen. Will definitely recommend to my friends and family. Happy wit Extremely happy with the sales staff and how quickly and easily they made things happen. Will definitely recommend to my friends and family. Happy with the Ford edge More

Service Department Awesome service. Quick, polite, knowledgeable. They informed me of a potential issue down the road and explained why it was happening and how to fix. Awesome service. Quick, polite, knowledgeable. They informed me of a potential issue down the road and explained why it was happening and how to fix. More

Great service The service writer, Jesse was great and pleasant to deal with, my vehicle when in as schedule and was ready at the time specified for pick up. Prime F The service writer, Jesse was great and pleasant to deal with, my vehicle when in as schedule and was ready at the time specified for pick up. Prime Ford has a fantastic service writing team. Thank you Jesse. More

Appreciation I am very appreciative of the service I received. I heard a CLUNKing sound on the way home from school on Tuesday. On Wednesday Prime made time for a I am very appreciative of the service I received. I heard a CLUNKing sound on the way home from school on Tuesday. On Wednesday Prime made time for a quick assessment of my vehicle situation. On Thursday I was able to drop my car off before school and it was ready by the end of the school day. Also I was appreciative of the shuttle service to and from school. The fixing of the CLUNK was fast, efficient, and easy in the middle of my busy, busy week. Thank you!! More

Stacey Drummey is a saint. Service was great, her team took the time to get it done right, and that's the reason you bring it to the dealer and not some cut corners mechanic. Hi Service was great, her team took the time to get it done right, and that's the reason you bring it to the dealer and not some cut corners mechanic. Highly recommended and they give you a beautiful rental as well. She kept in great communication with me throughout the entire process. More

Painless Car buying is usually a stressful experience—not at Prime Ford. Darren and his colleagues made the process as simple and effortless as possible. Tha Car buying is usually a stressful experience—not at Prime Ford. Darren and his colleagues made the process as simple and effortless as possible. Thanks for helping me buy my first new vehicle. More