Ira Ford Saco

High mileage warranty repairs Prime has been our go to dealership for 8-10 years. They evaluated and got my warranty claim in and fixed my explorer the same day Prime has been our go to dealership for 8-10 years. They evaluated and got my warranty claim in and fixed my explorer the same day More

Helpful Car washes should be included when getting service done...other then that it was quick and easy and didn’t take a lot of time Car washes should be included when getting service done...other then that it was quick and easy and didn’t take a lot of time More

Awesome Mike Meyers was amazing. Helpful. Honest. I would recommend everyone to see him and the good people at ford. He went above and beyond to help me Mike Meyers was amazing. Helpful. Honest. I would recommend everyone to see him and the good people at ford. He went above and beyond to help me More

they could not perform an alignment on my 32' Forrester I called before to ask if they could, they said yes. I arrived , they took my camper and discovered that they couldn't do the alignment. This is so I called before to ask if they could, they said yes. I arrived , they took my camper and discovered that they couldn't do the alignment. This is something that should have been done at the factory. If they could have done it, they would have changed me over $350 for the work. More

Excellent Service Department I called the service department when car started to make a very loud metal on metal noise. We were heading out of state in 2 days. Stacey got us in fo I called the service department when car started to make a very loud metal on metal noise. We were heading out of state in 2 days. Stacey got us in for service the next morning. The problem was taken care of, allowing us to continue with our travel plans. Can’t say enough good about Stacey and the service department. More

Great experience Had my car towed there while I was on vacation. They were able to fit me in on a busy day and fixed my car within a few hours. Car was covered by the Had my car towed there while I was on vacation. They were able to fit me in on a busy day and fixed my car within a few hours. Car was covered by the recall. I wasn't even charged for the diagnostic charge. Ended up costing me nothing! More

Service My Ford Explorer had major work done over the last three weeks. Some of my parts were back ordered and I need to use a loaner. Similar size loaner was My Ford Explorer had major work done over the last three weeks. Some of my parts were back ordered and I need to use a loaner. Similar size loaner was great and I was able to use it for the duration of my Explorer getting fixed. More

Amazing salesman Mike Meyer Mike Meyer was my sales man, and I’ve had a horrible experience in the past with buying vehicles and with salesman. However Mike I could tell from the Mike Meyer was my sales man, and I’ve had a horrible experience in the past with buying vehicles and with salesman. However Mike I could tell from the start was an honest and trustworthy guy. He wasn’t just trying to sell me a vehicle to make a sale. He went out of his way taking days on end to find me the right vehicle and doing the best you could for me, to match my needs in a Vehicle. I would highly recommend to anyone looking for the right Vehicle to reach out to mike he is patience, kind and honest! More

Jessie was very polite and helpful with our warranty work. Jessie was very polite and professional with handling our warranty work. The shop was clean and organized. It was easy to navigate being our first vis Jessie was very polite and professional with handling our warranty work. The shop was clean and organized. It was easy to navigate being our first visit to the facility. More

Jesse is awesome! Great service! Jesse handled everything for me. I would highly recommend Prime Ford for all your service needs. Rebecca was helpful too when Jesse was Great service! Jesse handled everything for me. I would highly recommend Prime Ford for all your service needs. Rebecca was helpful too when Jesse was on the phone upon my arrival. More