
Ira Ford Saco
Saco, ME
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Shuttle service was excellent. Service rep was great in going over details of what needed to be done to vejicle. Service rep was great in going over details of what needed to be done to vejicle. More
Terrible! Marty was such rude old man! I would’ve love to tell him that so bad! He was also questioning if the car was ours, if we had proof of it, what bank w Marty was such rude old man! I would’ve love to tell him that so bad! He was also questioning if the car was ours, if we had proof of it, what bank we went through to get the car and if we also had proof of that… all of that only because there was a time one our family member was driving our car and brought it there for oil change and the system showed that it was in their name and we were waiting there for 3 hours without an update no even the message we sent to ask if there was update was answered More
Thought I had made a service appointment online but when I arrived they didn’t have the appointment on the schedule. Marty was able to fit me in that day anyway, which was great because my state inspection I arrived they didn’t have the appointment on the schedule. Marty was able to fit me in that day anyway, which was great because my state inspection was due and it was the last day of the month. He also proactively looked for FordPass points on my account which saved me nearly $150! More