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Ira Buick GMC

Hanover, MA

Overview
Reviews
4.5
215 Reviews
Call Dealership (781) 731-9198

1845 Washington St

Hanover, MA

02339

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Showing 215 reviews

October 09, 2023

Every service encounter here since I bought this car 3 year’s ago has been a genuine pleasure; today’s was no exception. The direct service coordinators all seem to be knowledgable. As important, they a More

by Kathie Dole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark today, but others have been equally good.
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Oct 11, 2023 -

Ira Buick GMC responded

It's wonderful to hear that every service encounter you've had at Ira Buick GMC since buying your car 3 years ago has been a genuine pleasure. The knowledge, politeness, and friendliness of the service coordinators make for a positive and welcoming atmosphere. An easy-to-reach, well-organized, and efficient service department is a valuable asset to any dealership. Safe and enjoyable driving with your well-serviced vehicle, and thank you for sharing your positive experiences!

September 29, 2023

Was not charged. Am very happy with that and hope the problem doesn’t reappear. They were very honest. More

by DougB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Oct 03, 2023 -

Ira Buick GMC responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 29, 2023

They help me and my family. When we Needed it the most .I’ll always be thankful for how they helped me get this vehicle so I can provide for my family well worth a 2 Hour Drive. More

by Doyonroofing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter
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Oct 03, 2023 -

Ira Buick GMC responded

Congratulations on your new vehicle! We are thrilled to hear that we provided you with an exceptional sales experience. Our ultimate goal is your satisfaction, so please do not hesitate to contact us should you have any questions or concerns while getting acclimated to your new vehicle. We appreciate your business and we will look forward to the opportunity to assist you again in the future.

September 25, 2023

I find a dealership in the employees to be helpful and very courteous. I would recommend this dealership to a friend. More

by Byteme123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
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Sep 26, 2023 -

Ira Buick GMC responded

It's truly wonderful to hear that you had an amazing experience with Ira Buick GMC and that the service advisors provided awesome assistance. Thank you for sharing your glowing review!

September 25, 2023

My service experience was very good. I was greeted and written up quickly and professionally. I will definitely return when I am in need of other repairs. More

by HENRI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale,Mark Steene
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Sep 26, 2023 -

Ira Buick GMC responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

September 22, 2023

Great pricing and customer service. Dennis was wonderful to deal with. Everything was ready when stated. Great overall experience. More

by jlilly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Grabowski
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Sep 26, 2023 -

Ira Buick GMC responded

We are thrilled that Dennis provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

September 14, 2023

I special ordered a 2024 gmc 2500. There were a few things the factory changed but ira GMC made sure that my truck was what I ordered. My wife will be needing a new vehicle soon and I More

by libroelectric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hazlitt, Alexandra darzenta
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Sep 26, 2023 -

Ira Buick GMC responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 12, 2023

Friendly, efficient, trust their service. Clean waiting area. Great location next to mall so easy to pass time while waiting. More

by kbwerner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
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Sep 21, 2023 -

Ira Buick GMC responded

It's great to hear that you found the service team friendly, efficient, and trustworthy and that you appreciate the clean waiting area. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

August 31, 2023

Was in and out of the dealership super quick for an inspection sticker. Great customer service. More

by deantlennon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra
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August 18, 2023

The dealership staff was nice but my service wait time was way too long for the service I scheduled. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
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