Ira Buick GMC
Hanover, MA
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Myself and my wife went with our two kids to buy Infinity at prime Buick GMC, We met with the sales person Ravi, He took care of the test driving with myself and with my wife individually, since we wanted to at prime Buick GMC, We met with the sales person Ravi, He took care of the test driving with myself and with my wife individually, since we wanted to avoid the hassle of fixing and removing the car seats, Ravi never bothered even one bit, though it was a weekend, he could have got two sales, in stead of spending 5-6 hours with us for one sale. I never saw him without a big smile on his face from the morning to the evening till we left the dealership. He offered us lunch, ordered pizza delivery for us, He was so kind hearted human, he got my kid some snacks and soda, He did everything without any selfishness, we felt like as if we had gone to visit our relatives, we did not feel like that we went to car dealership, where all these years we felt pressured and rushed.. We took delivery on the next day, we see this guy Ravi again with this own style of smiling face and felt like breath of fresh air (thats what my wife kept saying about Ravi) He is great guy, We had a good reception and respect from all the managers too from this dealership, We could see the complete professionalism. Ravi has changed my attitude of car buying experience, Great job and thank you for the great customer service. Gustavo More
I am not going to write too much, since I don't like to give any reviews. I bought a truck from this dealership. I cant believe the customer service and the follow up I got from the sales person Ravi to give any reviews. I bought a truck from this dealership. I cant believe the customer service and the follow up I got from the sales person Ravi McDonnell.. He was great in taking care of each and everything. He explained everything to me, he took care of the my truck's sunroof tinting, followed up with me very closely till I got my registration and inspection stickers done, even now, he keeps calling to check with me. Thank you Ravi, keep up the good work. More
Easy going, everyone was friendly,clean showroom took care of what they said they would set a time dropped off car and got a call and it was ready when promised that's important care of what they said they would set a time dropped off car and got a call and it was ready when promised that's important More
Neal and all of the staff at prime were very helpful and friendly when my boyfriend and I leased a 2013 Buick verano. We love the car and the experience we had at this dealership. friendly when my boyfriend and I leased a 2013 Buick verano. We love the car and the experience we had at this dealership. More
we bought a new buick, mike thompson was very helpful ,answered all our questions before and after the sale. we would recommend the dealership to friends ,answered all our questions before and after the sale. we would recommend the dealership to friends More
Neal was helpful and knowledgable regarding the vehicles on the lot. I can be a difficult customer but Neal was not deterred and got me into the car I wanted at the monthly payment that I requested. Cannot on the lot. I can be a difficult customer but Neal was not deterred and got me into the car I wanted at the monthly payment that I requested. Cannot say anything negative about the experience I had at Prime Buick GMC. In fact my husband will likely be heading into Neal this spring/summer to get himself into a Buick Verano. Great experience and great car! Couldn't be happier!! More
I've been looking at cars for about 6 months now, but could never find the right deal/ best bargain for my buck. From the second I walked into the parking lot, Mark Beecher made sure I was getting exactl could never find the right deal/ best bargain for my buck. From the second I walked into the parking lot, Mark Beecher made sure I was getting exactly what I was looking for. I have never seen a sales man so dedicated to making sure you get everything you are looking for. More
Purchased the dream vehicle from Prime and Dennis Grabowski last week. It was painless with straight forward pricing. No games like I experienced at other dealers. I will recommend this dealer to al Grabowski last week. It was painless with straight forward pricing. No games like I experienced at other dealers. I will recommend this dealer to all my family and friends. More
Michael was a pleasure to work with. He was helpful without being pushy and I was happy with the results. I recommend him and the dealership highly and would buy from them again. without being pushy and I was happy with the results. I recommend him and the dealership highly and would buy from them again. More
I recently bought a 2014 Acadia with the assistance of Mark Beecher. Mark was simply great to work with, He went though all the options to the vehicle at the end of a long day, He was very knowledgeable a Mark Beecher. Mark was simply great to work with, He went though all the options to the vehicle at the end of a long day, He was very knowledgeable and wasn't pushy at all. I would buy a car from again and recommend this dealership to friends and family in the future. He kept in touch though out the whole process, Overall, I am very pleased with Prime and Mark, he made the experience enjoyable. More