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Ira Buick GMC

Hanover, MA

4.5
215 Reviews

1845 Washington St

Hanover, MA

02339

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Showing 215 reviews

December 04, 2018

Great at what they are supposed to do While I concede i was in for a scheduled and simple issue today. Prime service impresses with their ability to focus on getting service done correctly More

by YukonXL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elijah
Dec 04, 2018 -

Ira Buick GMC responded

Even simple repairs deserve five-star service! We are so happy that we completed the work on your GMC Yukon XL and got you back on the roads quickly. Thank you for the compliments of our facilities as well! We truly appreciate your review and your business. Safe driving!

December 02, 2018

Best Service bear Me Service advisors are always very courteous, friendly, and knowledgeable about whichever type of vehicle you bring in to them. I would highly recommend More

by benjaminlee1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elijah M and Kate C
Dec 03, 2018 -

Ira Buick GMC responded

Hi Benjamin - It makes our day to hear that you can count on our Service Team to provide consistently friendly and knowledgeable service. Thank you so much for recommending Prime Buick GMC! We are grateful to have you as a loyal customer.

November 19, 2018

Service My battery needed service. They ran a battery test and the battery failed. I was shown the test results. A new battery was needed. Customer service wa More

by Cheo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mclee Dauphin
Nov 19, 2018 -

Ira Buick GMC responded

Thanks Cheo! We are happy we could help get you a new car battery for a reasonable price. We appreciate you choosing Prime Buick GMC!

November 10, 2018

solved issues. Listened to issue, solved issues, returned vehicle in better than factory condition. Customer relations top notch as always. I will continue to bring More

by 13131313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
elisha
Nov 11, 2018 -

Ira Buick GMC responded

Perfect - thank you so much for the review about your car service! We look forward to assisting you in the future at Prime Buick GMC.

November 01, 2018

Terrific experience I was intimidated by the process of buying a used car. Mike explained everything and we found a great car much faster than expected His taking time More

by Jbc420
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman, Mike McGinnis
Nov 01, 2018 -

Ira Buick GMC responded

It's wonderful that Mike made the car-buying process less intimidating and helped find the best car for you quickly! Thank you for recommending Mike and Prime Buick GMC!

November 01, 2018

Ridiculous They couldn’t fix the problems with my truck even know it was under warranty .. they told me to take my truck elsewhere for the repairs which I would More

by Disapointed
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Nov 20, 2018 -

Ira Buick GMC responded

I apologize that we were not able to repair your truck. I'd like to look into what happened here and help find a solution. If you're willing, please give me a call at 781-924-4121 so we can discuss this further. Thank you, Bill Maloney, Service Manager

October 30, 2018

Review of service received at Prime Buick GMC : We had an engine oil change at this decent place. The service is great and the whole process is fast and smooth. More

by GMCguy2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elijah
Oct 31, 2018 -

Ira Buick GMC responded

It's fantastic that getting your oil changed was a quick and easy process! The Prime Buick GMC team appreciates your review!

October 30, 2018

Treated with respect Every thing was done to meet my expectations & goal. We were shown the vehicle and allowed to test drive it . The financial aspects were explained sat More

by Neal1936
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Beekman
Oct 30, 2018 -

Ira Buick GMC responded

Neal - We value our customers and are thrilled that this came through during your visit. Thank you for reviewing Prime Buick GMC!

October 28, 2018

Went home very happy! My husband and I found a car on cars.com, right price, right car, right place! We stopped into Prime on our drive down the cape to check it out and fr More

by Keenans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 29, 2018 -

Ira Buick GMC responded

Thank you for checking out Prime Buick GMC! We are so happy that you were welcomed to our dealership and got a good deal on your car. Safe driving!

October 25, 2018

Great Experience at Prime GMC in Hanover I purchased a 2019 GMC Terrain last week. Phelan Dussault was my salesman and was a pleasure to work with. The dealership was very pleasant and I woul More

by JHarght
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phelan Dussault
Oct 25, 2018 -

Ira Buick GMC responded

Congratulations on your new 2019 GMC Terrain! It makes us so happy that Phelan made the car-buying process enjoyable. Thank you for recommending Prime Buick GMC!

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