Ira Acura Westwood

Charldyn back at it Needed another care so I went to the one guy I can trust....Charldyn! This time we leased a car and he made everything so easy. Also want to say thank Needed another care so I went to the one guy I can trust....Charldyn! This time we leased a car and he made everything so easy. Also want to say thanks to Mike because he does a GREAT job explaining everything! I’ll probably see them in a couple months since this is my third time buying from them......THIS YEAR lol More

Friendly,courtesy,patient, Patrick is really friendly,patiently go over everything in details about my car for past two days regardless of any question i have. He is really hel Patrick is really friendly,patiently go over everything in details about my car for past two days regardless of any question i have. He is really helpful and im so thankful and satisfy I deal with customer services everyday and we’ve got to be patient like Patrick Thanks More

60,000 service Excellent service. On time as promised, friendly. Noah Stern took very good care of my needs. Very nice waiting room. Clean, comfortable, and conv Excellent service. On time as promised, friendly. Noah Stern took very good care of my needs. Very nice waiting room. Clean, comfortable, and convenient Will continue to use Acura service in the future. More

Top notch! Best buying experience! Best buying experience! Would recommend to anyone! Everyone was super professional and helpful! It was the easiest and smoothest purchase we had ever Best buying experience! Would recommend to anyone! Everyone was super professional and helpful! It was the easiest and smoothest purchase we had ever had!!Great team of people to work with. More

Reliable and Personable I bought an Acura RDX last year and have been thoroughly pleased with both the buying process as well as the service department at Prime Acura in West I bought an Acura RDX last year and have been thoroughly pleased with both the buying process as well as the service department at Prime Acura in Westwood, Ma. i had to bri g the cabin unexpectedly today after hearing an unusual noise: the car was repaired and their explanation of what caused the problem was clear. clients are treated well: customer reps are professional as well as personable which makes this process easy. More

Buying a new carb Went in to test drive a car I saw online. We ended up buying the car few days later. Clyde Brown took us through the process. He did an amazing job - Went in to test drive a car I saw online. We ended up buying the car few days later. Clyde Brown took us through the process. He did an amazing job - very professional, honest and straightforward. Great experience! More

A pleasant day Marcel was very professional informative warm and friendly. He was able to answer all my questions about the features of the vehicle. If it wasn't for Marcel was very professional informative warm and friendly. He was able to answer all my questions about the features of the vehicle. If it wasn't for him I wouldn't feel comfortable leasing the car, ultimately his exceptional customer service is why I got my vehicle. There were some problems at the dealership like they were unable to provide me with an inspection sticker because the machine was down at the time I picked up my vehicle, but other than that it was a pleasant experience. More

Outstanding service Our service advisor George was attentive, knowledgeable, professional, receptive to our questions, willing to spend extra effort to make our service e Our service advisor George was attentive, knowledgeable, professional, receptive to our questions, willing to spend extra effort to make our service experience an outstanding one every time. We recommend him and Westwood Acura service without reservation to anyone. More

Oct. 15 CAR PURCHASE EXPERIENCE Our salesman revealed a thorough knowledge of his product and the ability to explain and demonstrate the MDX features with great clarity. His patient Our salesman revealed a thorough knowledge of his product and the ability to explain and demonstrate the MDX features with great clarity. His patient and thorough review of the car’s technologies in effect sold the car. The business manager who worked with us to arrange financing was exceptionally helpful in reviewing our options It was a wholly pleasant process: both dealership employees with whom we worked were genial and professional. . More

Always efficient and friendly I have been leasing and or buying cars from Orome Acura for a long time. My experience has always been excellent and I would recommend this dealership I have been leasing and or buying cars from Orome Acura for a long time. My experience has always been excellent and I would recommend this dealership to anyone. More