Ira Acura Westwood

I just leased my 7th Acura TL - great dealership, great people, great service, great technicians, great prices. It was great when it was Clair Acura, and it is even better now when it became Prime Acura people, great service, great technicians, great prices. It was great when it was Clair Acura, and it is even better now when it became Prime Acura More

I just purchased a 2009 TSX from Prime Acura and it was by far the best car buying experience I have ever had. I was looking for a particular car that was advertised on the Internet and didn't see it on by far the best car buying experience I have ever had. I was looking for a particular car that was advertised on the Internet and didn't see it on the lot. Dale looked and couldn't find it either, but offered to take my name and number and search for a similar car at their other dealerships. I hadn't even driven off the lot before Dale called my cell to say the car was just out being detailed and should be back on Monday. I test drove a similar model with him and purchased the original car I had wanted literally sight unseen based on the trust I developed with Dale. I returned to the dealer a couple days later to switch out my plates and handed in my trade to find the car was in even better shape than I imagined. The sales process was completely no pressure and Dale was straight up and honest with me the entire time. The only thing more impressive than the dealership experience at Prime is the car itself, which is amazing. Thanks! More

Our overall experience rating relates to the sound system Our overall experience rating relates to the sound system in the MDX. The sound system in our new car stinks!!! We are told that it is a result of b Our overall experience rating relates to the sound system in the MDX. The sound system in our new car stinks!!! We are told that it is a result of buying the technology package. In cars without the package, the sound is terrific. You should be ashamed that you cannot provide decent sound systems when offering an upgarde. We were very excieted to buy the new Acura and that exceitment has been greatly diminished by the lousy sound of the radio and we will pass that info on to others. Please note it has nothing to do with the salesperson, Ms. Chamoun, who we always deal with and is always very helpful. This problem is not a good ad for Acura !! Diane M. Dunbar More

Fernando was helpful, courteous and respectful. We are very happy with our purchase and will definitely recommend Prime Acura of Walpole (and Fernando) to others. very happy with our purchase and will definitely recommend Prime Acura of Walpole (and Fernando) to others. More

I had a great experience doing business with Prime Acura. The eployees there were wonderfull and very knowledgable. One employee in particular, Christian Kassis, I just adored. He was very helpful and friend The eployees there were wonderfull and very knowledgable. One employee in particular, Christian Kassis, I just adored. He was very helpful and friendly which made my purchase even more easier. He answered all my questions to the best of his ability and if he didn't know the answer he always made an effort to find out. The price that I got on my new acura was amazing. I was very satisfied with my purchase experience at Prime Acura. I would definitely go to Prime Acura for my second purchase. More

compared to the other acura dealership in RI, the whole experience was wonderful! from the moment we came in to the time we left and days afterward, it was a pleasurable car buying experience experience was wonderful! from the moment we came in to the time we left and days afterward, it was a pleasurable car buying experience More

Sales team was friendly, knowledgeable and resourceful. No high-pressure sales tactics. The dealership is clean and well-organized, and the employees appear to work cooperatively as a team. Overall it was No high-pressure sales tactics. The dealership is clean and well-organized, and the employees appear to work cooperatively as a team. Overall it was an enjoyable experience and I plan to bring my car back to this dealer for future service and maintenance. Thanks Larry! More

Third TSX leased thru Prime Acura, Walpole. Second car through Melissa. Melissa is great! Very personable, professional and more than willing to work with the customer to find the right car at the right through Melissa. Melissa is great! Very personable, professional and more than willing to work with the customer to find the right car at the right price. More

Very pleased with the experience I had with Ron. He was as helpful as possible and assisted me in getting a price for my totaled car which was a big help in making this purchase. I also have an Audi A5 fr as helpful as possible and assisted me in getting a price for my totaled car which was a big help in making this purchase. I also have an Audi A5 from Prime , so I am familiar with the dealership owners... My next car will most likely be a Prime Car More

I had to work through a "bait and switch" pricing discussion, a car color that was promised but not delivered, time-consuming discussions/reviews/approvals on the part of the Sales team, pape pricing discussion, a car color that was promised but not delivered, time-consuming discussions/reviews/approvals on the part of the Sales team, paperwork that was not prepared when it was supposed to be prepared, and a general insensitivity to my schedule and time requirements. More