Ira Acura Westwood

3 and one half hours to pick up a 58 Thousand car, paper work messed up on multiple items. Price was higher on paperwork so they made us feel terrible their mistakes cost them time. the car was not prepared work messed up on multiple items. Price was higher on paperwork so they made us feel terrible their mistakes cost them time. the car was not prepared for customer we still have items covered in plastics put on from the factory to protect it during transport, I even had to go to an independant garage for a state inspection sticker,I was told I could not get a sticker from them because I made a trade? go figure you trade in a car have the plates transferred and get a sticker. We had to pay all fees and sales tax to them but still could not get a sticker. There was a good side to it all the sales person was very nice, we told him he seemed too honest to be a car sales person. More

We couldn't be more happier with our new car . Acura MDX 2014 . Henry Silva was very patient and knowledgable throughout the process. Our initial approach to Acura was to test drive MDX 2014 . We fell i MDX 2014 . Henry Silva was very patient and knowledgable throughout the process. Our initial approach to Acura was to test drive MDX 2014 . We fell in love with the car after our first test drive . We were heading out and something told us this is the car for our family . Henry was very helpful and polite and before we knew we were ready to buy the new car . Two days later we drove the car to our home and Henry was there to go through everything about the car and the interiors . More

This was the most overall best experience I had purchasing a new car. the Prime team was very knowledgeable, pleasant and willing to get me in an Acura at my price. I would highly recommend contact purchasing a new car. the Prime team was very knowledgeable, pleasant and willing to get me in an Acura at my price. I would highly recommend contacting Fadia Chamoun in Sales for a pleasant, fun and informative experience. More

I bought Acura Tsx 2012, and everyone in prime acura were very friendly. Service is fantastic and you would expect if you are buying luxury segment car. Leandra was very helpful and took us for test drive an very friendly. Service is fantastic and you would expect if you are buying luxury segment car. Leandra was very helpful and took us for test drive and got a good deal. You can get a lower APR depending on you history obviously. More

I had an excellent experience buying my new acura mdx. Leandra Khouri was super nice and extremely pleasant to work with. She and the finance manager both made the purchase smooth and easy. I would high Leandra Khouri was super nice and extremely pleasant to work with. She and the finance manager both made the purchase smooth and easy. I would highly recommend this dealership to anyone. More

Everyone I dealt with at Prime Acura was professional and courteous. They communicated well and at no time did I feel pressure to make any decisions I was not prepared to make. I spent six years in the aut courteous. They communicated well and at no time did I feel pressure to make any decisions I was not prepared to make. I spent six years in the automobile business ending in 1995. I was a salesperson, sales manager and finance manager. I know the ins and outs of this business and when I tell you they are professional, I know the difference. It was a very pleasant experience and I highly recommend this dealership based on my own experiences. More

Our experience with Prime Acura could not have been better. They were responsive, knowledgable and courteous. As we contemplated the purchase, they kept us updated without the typical high pressure sal better. They were responsive, knowledgable and courteous. As we contemplated the purchase, they kept us updated without the typical high pressure sales technique. Starting with Leandra in sales and Joe the sales manager, through Mike who assisted with finance, Tom who assisted with the final details and Doug who managed to wrestle a difficult license plate off of our old car,the entire Prime Acura team made us feel like we were part of their family. More

Melissa was an excellent Salesperson. She was friendly, customer service oreinted and very knowledgeable about the Acura MDX. It was a pleasure to work with her. I felt Prime was very competitive in the M customer service oreinted and very knowledgeable about the Acura MDX. It was a pleasure to work with her. I felt Prime was very competitive in the Massachusetts marketplace and gave us a very fair trade in on our car. More

Working with Dale was a pleasure. He was courteous, kind and low-pressure. I wanted to test drive the TSX which I had seen at the auto show in Boston. I was very happy with how the car handled on the test and low-pressure. I wanted to test drive the TSX which I had seen at the auto show in Boston. I was very happy with how the car handled on the test drive. We discussed buying new vx. used. Dale explained the pros and cons of both and I ended up with a used 2010 TSX. Dale was a true professional throughout the entire process. By far NOT your typical car purchasing experience! More

We really enjoyed our experience purchasing our New Car. Leandra was great to work with. She was very informative, friendly and didn't create the pressure that we have experienced with other automobile pur Leandra was great to work with. She was very informative, friendly and didn't create the pressure that we have experienced with other automobile purchases. I will definately recommend this dealership to others and especially recommend Leandra!! More