Ira Acura Westwood

That was easey! From start to finish the process of purchasing a vehicle was completely painless, and in fact it was a JOY! I will be picking up my vehicle this ev From start to finish the process of purchasing a vehicle was completely painless, and in fact it was a JOY! I will be picking up my vehicle this evening and expect it will be simple and easy! More

May 30 Service review, email exchanges and response The prime Acura dealership promised on May 30 to address my concern about over charging and discourteous service provided. While I appreciate the deal The prime Acura dealership promised on May 30 to address my concern about over charging and discourteous service provided. While I appreciate the dealership reaching out to me to sort it out, I am sorry to state that they missed the whole point and wasted more than a month of time in email exchanges! This issue is about principle where a customer should not be charged more than what an insurance company decides as a fair pricing for a service. For the discourteous service I have received and over charge for the service rendered, all that I wanted to do is throw light on Prime Acura's practices and get the over charge reimbursed. Since I do not see that happening, I wish Prime Acura and other customers of Prime Acura the very best! I do not want to be wasting my time or dealership's on this issue. Its a pity that Prime Acura refuses to learn from its mistakes! The dealership have lost me as a customer and if things don't improve it will loose others too. More

New RDX purchase Purchase of 2019 Acura RDX. Experience was pleasurable. Sales person was knowledgeable and honest and willing to work with you to get the best deal po Purchase of 2019 Acura RDX. Experience was pleasurable. Sales person was knowledgeable and honest and willing to work with you to get the best deal possible. More

Good customer servy Always polite and helpful especially NOAH and others from the moment you walk through the doors until you leave. Car is always clean and sharp lookin Always polite and helpful especially NOAH and others from the moment you walk through the doors until you leave. Car is always clean and sharp looking More

Fantastic MDX buying experience My wife and I recently worked with Fadia Chamoun to purchase a new MDX. She was exceptional to work with from start to finish, can’t say enough about My wife and I recently worked with Fadia Chamoun to purchase a new MDX. She was exceptional to work with from start to finish, can’t say enough about her. More

Great new car purchase Excellent experience with all involved. The car buying experience was extremely easy and efficient. I would highly recommend this dealership to anyon Excellent experience with all involved. The car buying experience was extremely easy and efficient. I would highly recommend this dealership to anyone shopping for an acura More

George was very friendly and had good customer service Customer service was good and staff was very friendly. A thorough description of th diagnosis was provided in a timely fashion. A loaner vechile was o Customer service was good and staff was very friendly. A thorough description of th diagnosis was provided in a timely fashion. A loaner vechile was offered without having to request one More

Issue with Transmission They diagnosed my car and told me 3rd & 4th pressure gear (whatever they call it) need to be replaced and to change the trans fluid, and after they di They diagnosed my car and told me 3rd & 4th pressure gear (whatever they call it) need to be replaced and to change the trans fluid, and after they did and charged be more than $1000.00 I have more problem with my car than when I went in. It was jerking multiple time when I take leg off the gas pedal. When I took the car back, they told me I will need to change transmission and I will need to pay another $4000.00 on top of 1000.00 I already paid for the pressure gear that created more problem for the car. They did not refund the money and I could not use the car. I am not happy at all, Iwish I could take them to court. More

Excellent service Department Pat is very professional and and excellent at informing me of all work updates. I personally seek him out when I arrive at rhe service department. Pat is very professional and and excellent at informing me of all work updates. I personally seek him out when I arrive at rhe service department. More

For price great Call the day before... had already met with sale people from the dealership before...the we’re not prepared when I got there and did not have the col Call the day before... had already met with sale people from the dealership before...the we’re not prepared when I got there and did not have the color of vehicle I wanted ... had to settle ona different color More