Ira Acura Westwood

Excellent service I am extremely satisfied and happy with the customer experience given at the dealership. Mark and Noah are a delight to deal with. They provide accura I am extremely satisfied and happy with the customer experience given at the dealership. Mark and Noah are a delight to deal with. They provide accurate information and are extremely trustworthy. Prime is lucky to have employees like these. They understand the situation and show empathy and tenacity to get the work done. Kudos to Prime Westwood. More

Easiest purchase I have ever had I have purchased 14 vehicles all from dealerships...PRIME ACURA was by far the best to deal with! All of the staff is knowledgeable and friendly! Fadi I have purchased 14 vehicles all from dealerships...PRIME ACURA was by far the best to deal with! All of the staff is knowledgeable and friendly! Fadia the salesperson has many years of experience and knew the Acura vehicles very well. Rafael made the fiance part of the transition quick and easy. And last but not least Johhny the General manager was so helpful! I would highly recommend your next vehicle purchase from Prime Acura! More

Great Customer Service! I went to Prime Acura in Westwood for service on my 2015 Acura MDX. I could not have been more impressed with the professionalism, communication, and I went to Prime Acura in Westwood for service on my 2015 Acura MDX. I could not have been more impressed with the professionalism, communication, and kindness demonstrated by Patrick Roy. I highly recommend Prime Acura. More

Wonderful! My husband and I were very impressed with the staff at Prime Acura. They were all very friendly and courteous. Thomas Francois was there to help us as My husband and I were very impressed with the staff at Prime Acura. They were all very friendly and courteous. Thomas Francois was there to help us as soon as we entered the showroom. We told him what we were looking for and he showed us many great cars. One car in particular was just what we wanted! The next day my husband and I went back to Prime and we purchased the car. Thank you Thomas Francois. Thank you Finance Director Mike Benoit and GM Phoumarin Nuon too. I will recommend Prime Acura to everyone and all!!! More

Purchase of car Went to look at options for a new car, salesman, Markus, was both knowledgeable and patient. There was no pressure despite how many cars I wanted to Went to look at options for a new car, salesman, Markus, was both knowledgeable and patient. There was no pressure despite how many cars I wanted to try and how many times I came back. More

My 3rd MDX Fadia in Sales is the best! That's why I keep coming back! Also the service department is tops when it comes to customer service! Fadia in Sales is the best! That's why I keep coming back! Also the service department is tops when it comes to customer service! More

Everyone was extremely helpful and accommodating to my needs Buying a car is stressful enough but here everyone was laid back, friendly, and extremely helpful. Fernando was first to greet us he was extremely pr Buying a car is stressful enough but here everyone was laid back, friendly, and extremely helpful. Fernando was first to greet us he was extremely professional and introduced us to Charles who did our paperwork and prepped the vehicle for me. He was also professional and very knowledgeable. More

New Car I went to this dealer to buy a new car. The first thing I asked was to get a special Plate (Patriots) for this new car. We spent a lot of time during I went to this dealer to buy a new car. The first thing I asked was to get a special Plate (Patriots) for this new car. We spent a lot of time during the sales process and when I signed all the papers I repeated my request. Next day when I sent the insurance info I asked again for the special plate. Of course - they never hear my petition because they were just focus on closing the sale and a very basic request was never fulfilled. No matter it can be a small thing it feels sad that you as a buyer can’t get what you asked for. More

Excellent service !! Fantastic service from Mark as always! Had my car back earlier than I expected. Car was spotless! Job done will always go back to Mark!! Fantastic service from Mark as always! Had my car back earlier than I expected. Car was spotless! Job done will always go back to Mark!! More

2015 Acura MDX A1 Service Good experience service technician took care of service promptly got the washed recall work done and explained everything as needed used coupon for so Good experience service technician took care of service promptly got the washed recall work done and explained everything as needed used coupon for some discount More