Ira Acura Westwood

Excellent customer service George and Shane in service dept were excellent . Even when there was an additional service need discovered an hour before closing they assured me th George and Shane in service dept were excellent . Even when there was an additional service need discovered an hour before closing they assured me they would make the repair before I drove 1.5 hours back home. Very customer focused! More

Great service. Great results. Great vehicle My car went in for routine service, recalls and updates. I am driving a new vehicle. It feels great. It looks great and I feel safe driving it. Thank My car went in for routine service, recalls and updates. I am driving a new vehicle. It feels great. It looks great and I feel safe driving it. Thank you Prime ACURA for being a well oiled machine for customer care and service. More

The service person George was very friendly, kept me updated Happy with the service, people were helpful, kept me updated , gave me list of services need in future, enjoyed having a clean car to leave with Happy with the service, people were helpful, kept me updated , gave me list of services need in future, enjoyed having a clean car to leave with More

Service on vehicle 9/10/2019 Always excellent service. Never wait long. Service advisor keeps you up to date with your maintenance. This is my 5th Acura from Prime Acura. Servi Always excellent service. Never wait long. Service advisor keeps you up to date with your maintenance. This is my 5th Acura from Prime Acura. Service advisor was Patrick Roy who was excellent to work with. Would recommend him to anyone More

Great service center Having my car serviced at Acura was great. I received a loaner car and a ride to work at times I didn’t need one ! Having my car serviced at Acura was great. I received a loaner car and a ride to work at times I didn’t need one ! More

Shady I took it for a test drive It was fine They made me wait two hours to pick it up the next day and that night I noticed a chip in the windshield I took it for a test drive It was fine They made me wait two hours to pick it up the next day and that night I noticed a chip in the windshield I feel they placed the windshield ( thats what the wait was ) because the mileage sticker was taken off and put back on, A man from Settles glass mentioned that to me More

Quick and easy I honestly have to say this was best experience. Youssef made this process very enjoyable. I will tell all my friends Prime Acura is the way to go. A I honestly have to say this was best experience. Youssef made this process very enjoyable. I will tell all my friends Prime Acura is the way to go. A very special thank you to Johnny Dang for all his help. More

Upfront and Honest. No pressure and great service. Sales person Charles helped to get 3 white MDX 2019. He is very honest and upfront person. Finance managers Mike and Hernandez were great too. Guided Sales person Charles helped to get 3 white MDX 2019. He is very honest and upfront person. Finance managers Mike and Hernandez were great too. Guided us in very proper way. Love doing business with them. More

Excellent experience Salesperson was patient and helpful. Financing was crystal clear with no surprises! Have not purchased a car in 13 years and was pleasantly surprise Salesperson was patient and helpful. Financing was crystal clear with no surprises! Have not purchased a car in 13 years and was pleasantly surprised with the ease and honesty of all staff I worked with. More

Excellent service I am extremely satisfied and happy with the customer experience given at the dealership. Mark and Noah are a delight to deal with. They provide accura I am extremely satisfied and happy with the customer experience given at the dealership. Mark and Noah are a delight to deal with. They provide accurate information and are extremely trustworthy. Prime is lucky to have employees like these. They understand the situation and show empathy and tenacity to get the work done. Kudos to Prime Westwood. More