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Ira Acura Westwood

Westwood, MA

4.8
1,124 Reviews

395 Providence Hwy

Westwood, MA

02090

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Showing 1,124 reviews

July 13, 2018

Express service I was promised and received express service of 1.25 hours for regular check up! Professional, courteous, customer oriented. Thank you much for you he More

by RS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember! Sorry. Bad memory loss.
July 12, 2018

Always treated well! George Flaherty is the best! I never feel like I am getting serviced for more than is actually needed. I feel that what he recommends for me to have d More

by Fran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Flaherty
July 11, 2018

Very happy with the experience Prime Acura is the place to be for all your Acura needs. I love the service everyone is super friendly. 5 stars. Marc is doing a great job!! More

by Therese85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie and Marc
July 10, 2018

Expecting a major service, told just an oil change Scheduled for a 70,000 mile service and a big bill. Noah, service rep says not till 75,000 mi, so just an oil change, inspection visit. Even expected More

by TravelerofNJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah
July 10, 2018

Excellent customer service! I couldn’t be more pleased with Acura prime. They were wonderful in terms of my car lease and have been been receiving fantastic customer service sinc More

by N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
July 10, 2018

Prime Acura NEVER disappoints It’s hard to put into words to express how lucky we were to have been able to work with Marcel. His knowledge about Acura’s vehicles helped us make a More

by BS0617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcel, Rafael & Michael Benoit
July 08, 2018

Excellent service Just for oil change, but they treat me very well. Nice job done. Free check, report, clean and car washing. I have worked with the dealer for more th More

by Acura2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah
July 07, 2018

Consistently excellent service and customer care! This is the only dealership where I’ve never dreaded going in for service. Honest, courteous, upfront, reasonable prices and excellent service every t More

by EmmyBoston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Flaherty and Clyde Brown
July 06, 2018

Thank you Mr. Perez for a positive customer experience. The rating in which I gave was a result of receiving excellent customer service from the beginning of the sale process to the end. As I stated earlie More

by Operations55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Perez and Micheal Benoit showed excellent customer service at every point of the sale. Again, thank you for a very positive experience.
July 06, 2018

Always a pleasure! I find from the moment you drive in til you leave you are treated like a valued customer regardless of service required. Top class always! More

by Rionach 13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah always there to answer questions and update you re service. A+
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