Ira Acura Westwood

Best dealership in mass to deal with. Customer satisfaction is there goal and they get it. Very accommodating people. Offer excellent service and put Customer at ease. Barry Novoson Customer satisfaction is there goal and they get it. Very accommodating people. Offer excellent service and put Customer at ease. Barry Novoson. VP , the Portland Group. More

Prompt and courteous Everyone was friendly and courteous. I had initially planned on dropping my vehicle off but was able to wait for an express oil change. Great staff. Everyone was friendly and courteous. I had initially planned on dropping my vehicle off but was able to wait for an express oil change. Great staff. More

Service Marc was very informative and made sure I had all my questions answered. He was prompt and had excellent customer service. Definately recommend this d Marc was very informative and made sure I had all my questions answered. He was prompt and had excellent customer service. Definately recommend this dealership/service. More

Unmatched Service Dept! My wife’s MDX was towed via flatbed here after she drive over a large boulder and damaged the vehicles drive shaft, rear differential, heat shields, g My wife’s MDX was towed via flatbed here after she drive over a large boulder and damaged the vehicles drive shaft, rear differential, heat shields, guards, sections of exhaust, and suspension components. I was assigned to Joseph Saccetti as my service advisor and couldn’t have been more satisfied! He dealt with the insurance company and their adjusters thru the whole process as well as keeping me in the loop the whole time. Upon receiving my vehicle when finished it was washed and myself being a stickler for work performed on vehicles I went to inspect for myself via climbing under the suv. Immediately Joseph offered to put the vehicle up on a lift for me so I could see the work close up! The staff seems to take a lot of pride in the brand and it’s name and it’s cutomers. They made a terrible situation as enjoyable as possible. They earned my business going forward. Thanks again Joseph More

Horrible service The Service department went from being superb to downright horrible between my last oil change and this service appointment! I left there thinking “ w The Service department went from being superb to downright horrible between my last oil change and this service appointment! I left there thinking “ what the xxxx happened?” More

Very Personable Great attention to detail and Very friendly and very clean dealership with great loan vehicles. Love coming here for my vehicle services, never had an Great attention to detail and Very friendly and very clean dealership with great loan vehicles. Love coming here for my vehicle services, never had an issue. More

Customer service As usual, joe at the service center is always thorough in explaining all the details of the service being conducted. Very happy with my experience as As usual, joe at the service center is always thorough in explaining all the details of the service being conducted. Very happy with my experience as always! More

Awesome birthday weekend I had a great experience at Porsche Westwood. Scott Allerheiligen was very receptive and made me feel real comfortable. He explained everything as wel I had a great experience at Porsche Westwood. Scott Allerheiligen was very receptive and made me feel real comfortable. He explained everything as well as opened my eyes to several options on purchasing a vehicle at Porsche. Scott kept in constant contact with me to help facilitate the deal and Kye Liang finalized the deal with lots of help from financing. Kye got me a great deal to not exceed the monthly payment I felt comfortable with. All in all you have a great team at Porsche Westwood and I’m happy to be part of the Porsche family. This was the best birthday weekend/present I’ve ever had. Thanks Scott and Kye for this a great experience. More

B1 service Great team of excellent professionals with exceptional customer service. Always a pleasure - quick in and out, very efficient. I highly recommend this Great team of excellent professionals with exceptional customer service. Always a pleasure - quick in and out, very efficient. I highly recommend this dealership. I give them five stars in all categories More

SO Pleasant to deal with! Kudos to the Service Dept! Brought in my 2018 RDX complaining of sunroof leaks. Got a loaner. Car was diagnosed and repaired with new glass and seals Kudos to the Service Dept! Brought in my 2018 RDX complaining of sunroof leaks. Got a loaner. Car was diagnosed and repaired with new glass and seals in two days. Special thanks to Noah and Marc! More