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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,254 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,254 reviews

March 24, 2025

Great customer service people are very friendly. Everything was done fine. The Dealer was clean got everything done and a quick More

by Jacobmancebo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nicoletti, Ashley Brogan
Report | Print
Mar 27, 2025 -

Ira Acura Westwood responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Acura Westwood. Until the next time we meet, take care!

March 23, 2025

Excellent, knowledgeable, professional and great communication. The place is clean with coffee, everyone is friendly. More

by mckimloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
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Mar 24, 2025 -

Ira Acura Westwood responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 21, 2025

Always happy with the service and treatment at Ira Acura. No reason to take my car anywhere else! More

by Tom.giuliano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nicoletti, Ashley Brogan
Report | Print
Mar 22, 2025 -

Ira Acura Westwood responded

Hello Tom, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

March 21, 2025

I so appreciate Mark. He is responsive, knowledgeable, and attentive. I was in and out in record time. More

by jeddy9198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Mar 22, 2025 -

Ira Acura Westwood responded

Hello, we're happy you found Mark to be so supportive during your experience here at Ira Acura Westwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 19, 2025

This dealership is always professional and very courteous. The staff is knowledgeable and they get straight to the point, no time wasted. More

by yesenia521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Report | Print
Mar 22, 2025 -

Ira Acura Westwood responded

Hi, thank you for taking the time to leave a review for us at Ira Acura Westwood. We're happy we could meet your expectations! We look forward to your next visit! Take care!

March 19, 2025

My first time with the Acura service center. I called last night with my “problems” I got an appointment for the next day! Marc was very helpful and amazing! Thanks so much! More

by kayla.turke13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Report | Print
Mar 22, 2025 -

Ira Acura Westwood responded

Hi, we're happy you found Marc to be so supportive during your experience here at Ira Acura Westwood. Please don't hesitate to reach out to us if there's anything more we can do!

March 18, 2025

Excellent experience overall! Appreciate the attention, clear communication, and high level of professionalism from the team. More

by seanpfisher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Veerana, Michael Nicoletti, Ashley Brogan
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Mar 22, 2025 -

Ira Acura Westwood responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 17, 2025

My visit today with Justin was very pleasant and helpful. Justin explained everything that was done More

by Louie.delucca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 21, 2025 -

Ira Acura Westwood responded

Hello, thank you for your kind review; we are happy to pass along your comments to Justin here at Ira Acura Westwood! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 14, 2025

Great dealership, I just wish the service was faster. I waited four hours for an oil change and tire balancing. More

by Grosado10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nicoletti, Ashley Brogan
Report | Print
Mar 16, 2025 -

Ira Acura Westwood responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Joseph Sacchetii General Manager Ira Acura Westwood (508) 921-1921 jsacchetti@iraacura.com

March 12, 2025

Great service. Clear communications and loaner car helped. Noah Stern was super helpful and kept checking in with me. More

by ann3dogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern - 5+ stars
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Mar 15, 2025 -

Ira Acura Westwood responded

Hi, thank you for your kind review; we are happy to pass your comments to Noah Stern here at Ira Acura Westwood! We hope you have a great day!

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