Ira Acura Westwood

I recently relocated to the Boston area from MN and needed to trade in my sedan for a SUV for my wife. I had the pleasure of working with Leandra Khouri who was the best auto sales person I have EVER needed to trade in my sedan for a SUV for my wife. I had the pleasure of working with Leandra Khouri who was the best auto sales person I have EVER worked with. Not only is she very good at what she does, she gives a no pressure approach, is so friendly, and I would refer her to everyone I know. Prime did a great job of accommodating my needs and unique situation. Tracy was wonderful to finalize the purchase with and made everything fun instead of nerve racking and boring. Thomas, the GM of Prime, was incredibly accommodating and eager to meet my requests. Prime will be my dealer of choice as long as I live in the MA! By the way, my experience was so great I ended up buying 2 cars the 1st day I met with Leandra! More

We had an extremely favorable experience working with Ellen Gallagher at Prime Motor and love our new MDX :-) Ellen was very professional, had good knowledge of the product, and made the whole buying ex Ellen Gallagher at Prime Motor and love our new MDX :-) Ellen was very professional, had good knowledge of the product, and made the whole buying experience very smooth and pleasant. I would not hesitate recommending Ellen or Prime Motors. More

Initial inquiry was Online sales request to quote price of 2010 Acura MDX Nes..last july,2010. stated model looking for and options, First quote came back very NICE:}}}!!/. Contacted Person by phone who ga of 2010 Acura MDX Nes..last july,2010. stated model looking for and options, First quote came back very NICE:}}}!!/. Contacted Person by phone who gave me quote (ONLY does internet quotes} who set up appoinment for me with Ellen Gallagher. I went in (35 minute drive from home vs 50 min. to boston} and we talked..and talked..and talked. I left without signing a deal....pondered my purchase and emailed Ellen my final and only offer...With trade included...She called me within an hour and told me she would work on my offer and call me..it was late in the day and she was going to be off the following day. Much to my suprise( and liking } ellen called mre the following morning and told me my final offer was accepted,,it included trade in,dealer fees.StateSalestax and registration/sticker on car,,,An out yhe door total price,,all or nothing offer.....I am very pleased with our new MDX and the continued service and attention from Prime Acura Walpole Ma. and Ellen. IMHO A Winning Combination on the path to Car Buying. More

We have been customers of Prime Acura for years and went back recently to test drive the new MDX. Dale Weaver was the sales representative that helped us. We already owned a 2005 MDX that we loved but nee back recently to test drive the new MDX. Dale Weaver was the sales representative that helped us. We already owned a 2005 MDX that we loved but needed a new car to replaced my husbands. Dale answered all of our many questions about the improvements in technology and design in the newer models to our satisfaction. When we decided that we were interested in buying the new MDX he was very helpful in securing the color and interior of our choice from another dealership in Boston. We were given a fair price and were very happy with the entire transaction....and are thrilled with the car as well! More

Ellen made the puchase process a pleasant one. She listened to what my expectations were and worked with me to reach a solution that worked for both of us. She has followed up to make sure that I was listened to what my expectations were and worked with me to reach a solution that worked for both of us. She has followed up to make sure that I was happy with my new vehicle. I would buy another car from her. More

I have leased 2 TL's from Prime & will soon be going back for a 3rd. Clearly, if I was not completely satisfied, I'd have no reason to be a repeat customer. My experience with Fadia in Sales has been back for a 3rd. Clearly, if I was not completely satisfied, I'd have no reason to be a repeat customer. My experience with Fadia in Sales has been outstanding & all of the guys in the Service Dept. (George, Roger, etc.) have been incredibly positive & helpful. I recently sent friends to Prime & they left very happy with a new TSX! I'll gladly continue to shop at Prime & won't hesitate to encourage others to do so as well. More

I had a really great experience working with Dale Weaver to purchase a brand new 2011 Acura MDX. The entire staff at Prime Acura were exceptional. Everyone that I came into contact with provided excellent c to purchase a brand new 2011 Acura MDX. The entire staff at Prime Acura were exceptional. Everyone that I came into contact with provided excellent customer service. All questions were answered (I had many:) and I left the dealership extremely excited about my purchase. I would definately recommend Dale Weaver as a sales rep and feel confident that he and the the rest of he Prime Acura staff will provide quality customer service! More

I had a great car buying experience here. I was looking for a CPO 2007-2008 Acura TL and had a reasonable idea of what I wanted to pay. I found the perfect car, and told them what I wanted to pay. They c for a CPO 2007-2008 Acura TL and had a reasonable idea of what I wanted to pay. I found the perfect car, and told them what I wanted to pay. They came back the first time and met my price. There was no going back and forth multiple times to agree upon the price and I never felt pressured. When it came to negotiating my trade in, once again I was a fair price and did not have to go back and forth with them. I would definitely recommend this dealership to a friend and also recommend Leandra. More

Checked out a lot of vehicals on line. Hit a few of the dealers just to narrow the selection. Honda and Audi never made an attempt to talk to me. Hard to believe. Went to Prima Acura. They met me at the do dealers just to narrow the selection. Honda and Audi never made an attempt to talk to me. Hard to believe. Went to Prima Acura. They met me at the door, gave brochures, showed me the RDX and asked how they could help. I went home did my home work and understood the pricing,options and accessories. Came back and went for a test drive. Everypart of the buying process was a easy, quality experience. They found the car I wanted. The pricing was lower that I exspected. No haggling. The salesman actually went a 100 miles away to picked it up. They installed all the accessories perfectly. Car was perfect. They ran me through how to opertare all the bells and whistles. Send several emails to ask if everything was ok and could they make my expeience any better. It's a sweet ride and nice company to deal with! John from Norfolk More

I first went to the Acura dealership in Walpole to have my car serviced and renew my registration. After careful inspection, I was informed that my car was in need of some serious repairs. Joe, the gentl my car serviced and renew my registration. After careful inspection, I was informed that my car was in need of some serious repairs. Joe, the gentleman who helped me, was kind enough to break down every cost to get my car back on the road. When I realized I wanted to trade in my car, they had mine appraised and I was introduced to Henry. He immediately made my feel comfortable and went out of his way to help me out (he even came in on his day off to meet me). I would highly recommend Henry and the entire sales team in Walpole and I thank them for their efforts in getting me a new car!! More