Ira Acura Westwood | Page 118

We recently purchased our third Acura. We dislike the car-buying process and the tactics of most of the sales people we have encountered in the automobile retail business. Ellen Gallagher was an excepti car-buying process and the tactics of most of the sales people we have encountered in the automobile retail business. Ellen Gallagher was an exception. She is very pleasant to work with. She worked hard to make certain the sale was completed, the delivery was on time, and everything was properly attended to. And we were satisfied with the price and terms. We would not hesitate to call on her again. More

I have been a client of Prime Acura now for over 10 years. I now have 3 Acuras that I've purchased from Prime and still service at Prime. I keep coming back to Prime because I feel I am always treate years. I now have 3 Acuras that I've purchased from Prime and still service at Prime. I keep coming back to Prime because I feel I am always treated fairly and honestly. Recently, I purchased a 2009 MDX from Ellen Gallagher. The entire process went very smoothly. Ellen was very pleasant and patient and worked with us until we were all happy with the deal. I will continue to buy cars from Prime Acura and continue to have my cars serviced there. More

I drove all the way from Plymouth to Walpole, approx. 70 miles, so I could work with Ellen Gallagher at Prime Acura again. My experience with her three years ago was perfect; she came through for me exactl miles, so I could work with Ellen Gallagher at Prime Acura again. My experience with her three years ago was perfect; she came through for me exactly the same way in my most recent dealing with her. I will always go back to Prime to get a car from Ellen. She is knowledgeable about the product, cares about the needs of the customer, and takes care of all the details in a very professionaly way. She is really the best salesperson I've ever worked with. My overall experience with Prime Acura was very positive, from the financial person to the manager. I felt I was very well taken care of and highly recommend this dealership. More

I began my second lease in October, 2010 at Prime Acura in Walpole. Ellen Gallagher was my sales person in both events. I actually enjoyed my experience on each occaision and that is a direct result of Ell in Walpole. Ellen Gallagher was my sales person in both events. I actually enjoyed my experience on each occaision and that is a direct result of Ellen's professionalism and courtesy. I have found her to be competent and genuinely sincere and pleasant. The process was efficient and effective. I would eagerly recommend her, the dealership and Acura as a brand. In both the sales and service departments, I have found the employees at this dealership to be pleasant, helpful and knowledgable. I have no doubt that when my current lease is ending, I will look for Ellen to help me find my next car. Sincerely, Gordon McKinnon More

This is my third purchase from this dealer. I return because my salesperson, Fadia Chamoun is terrific. She cares about my satisfaction and goes above and beyond in her customer service. The service dep because my salesperson, Fadia Chamoun is terrific. She cares about my satisfaction and goes above and beyond in her customer service. The service department is equally as good. I feel this dealer is top notch in its customer service, friendliness, accessibility and knowledge. I think Acura is a great product and I am happy to purchase from this dealer - specifically from Fadia Chamoun. More

Fantastic atmosphere and quality employees. I purchased a one year old TL SH AWD. I was coming out of another TL and the difference is astounding. Mr. Weaver could not have been more professional. I did a one year old TL SH AWD. I was coming out of another TL and the difference is astounding. Mr. Weaver could not have been more professional. I did not feel as if I was buying a car (now that is refreshing!!). Thank you again, Prime Acura and Dale Weaver! More

For many years I've driven foreign cars, due to the quality of the product, pricing and overall good experience. I do much research before I buy any car and with all the wonderful reviews and peoples quality of the product, pricing and overall good experience. I do much research before I buy any car and with all the wonderful reviews and peoples opinions that owned Acuras, they all said GREAT VEHICLE. In 2005 I bought my first Acura, a TL 6speed with lots of bells and whistles. Since then I have traded through Prime for 2 other vehicles and cant say enough about the salesman I dealt with. Dale Weaver, my salesman for all 3 sales was easy to deal with, considerate, worked very hard to find me the car I wanted and with what I wanted on it, worked hard to get a price on the cars that we could both be happy with and also within a time frame that I wanted. Dale Weaver was polite, professional, respectful, courteous, reliable, more than knowlegable and so much more. Any questions or concerns I had, he answered, and I must say honestly. Not every one who sells cars is truly interested in what the customer wants, but rather looking to sell a car. Dale Weaver was quite the exception in that regard. Just can't say enough good things about the overall way I was treated. Without question, Dale Weaver is a truly outstanding salesman in every way and Prime Acura should be proud to have him. Without question I would return to Prime Acura in East Walpole and Dale Weaver as my salesman, wouldn't want anyone else. He is a credit to the Prime Acura family and they should be very proud of him. More

A very friendly, low-pressure dealership. They believe the quality of the Acura line sells itself, and they are RIGHT! Fadia Chamoun is a gem! She even fed me (and my family) homemade Baclava. I bought the quality of the Acura line sells itself, and they are RIGHT! Fadia Chamoun is a gem! She even fed me (and my family) homemade Baclava. I bought 2 cars from her and we are VERY happy with them: NEW: 2009 TL AWD w/Satellite Nav, and PREROWNED: 2008 RDX AWD w/Sateelite Nav. Handling is a dream, and the amenities include Dolby surround sound audio DVD capable, and the best Satellite Navigation system anywhere. More

I'm Theresa Andrews,I purchased a Pre-Owned Acura CL,Prime Acura,Walpole. The dealership represents a professional image. And,sales person,Fadia Chamoun, was extremely knowledable; professional CL,Prime Acura,Walpole. The dealership represents a professional image. And,sales person,Fadia Chamoun, was extremely knowledable; professional and trustworthy. I highly recommend Prime Acura and Fadia to service your needs. More

We just bought a brand new Acura MDX at the Prime acura. We are extremely satisfied with the customer service provided by Leandra Khouri. She has gone beyond her job as a saleperson. She has worked with us We are extremely satisfied with the customer service provided by Leandra Khouri. She has gone beyond her job as a saleperson. She has worked with us from the beginning when we were brousing for a car until we drive the car home. She is courteous, professional and very personal as well. Unlike other salepersons from other car dealers either very pushy or neglect their customers, Prime Acura in general and Leandra specifically takes her time and explains different things to us so we can know the car better. Leandra takes care the whole thing from A to Z when we bought the car. She works hard on the price so we can get the best deal and all the paperworks, finance, registration and a beautiful car at the end. A few weeks after we got the car, we have a lillte paint scrapes on the side of the car, again Leandra has gone beyond her job and took care of the paint scratches and gave us back a perfect scratch-free MDX. we are very satisfied with Prime Acura and highly reccommend Leandra if anyone comes to look for a car there. More