
Ira Acura Westwood
Westwood, MA
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For many years I've driven foreign cars, due to the quality of the product, pricing and overall good experience. I do much research before I buy any car and with all the wonderful reviews and peoples quality of the product, pricing and overall good experience. I do much research before I buy any car and with all the wonderful reviews and peoples opinions that owned Acuras, they all said GREAT VEHICLE. In 2005 I bought my first Acura, a TL 6speed with lots of bells and whistles. Since then I have traded through Prime for 2 other vehicles and cant say enough about the salesman I dealt with. Dale Weaver, my salesman for all 3 sales was easy to deal with, considerate, worked very hard to find me the car I wanted and with what I wanted on it, worked hard to get a price on the cars that we could both be happy with and also within a time frame that I wanted. Dale Weaver was polite, professional, respectful, courteous, reliable, more than knowlegable and so much more. Any questions or concerns I had, he answered, and I must say honestly. Not every one who sells cars is truly interested in what the customer wants, but rather looking to sell a car. Dale Weaver was quite the exception in that regard. Just can't say enough good things about the overall way I was treated. Without question, Dale Weaver is a truly outstanding salesman in every way and Prime Acura should be proud to have him. Without question I would return to Prime Acura in East Walpole and Dale Weaver as my salesman, wouldn't want anyone else. He is a credit to the Prime Acura family and they should be very proud of him. More
A very friendly, low-pressure dealership. They believe the quality of the Acura line sells itself, and they are RIGHT! Fadia Chamoun is a gem! She even fed me (and my family) homemade Baclava. I bought the quality of the Acura line sells itself, and they are RIGHT! Fadia Chamoun is a gem! She even fed me (and my family) homemade Baclava. I bought 2 cars from her and we are VERY happy with them: NEW: 2009 TL AWD w/Satellite Nav, and PREROWNED: 2008 RDX AWD w/Sateelite Nav. Handling is a dream, and the amenities include Dolby surround sound audio DVD capable, and the best Satellite Navigation system anywhere. More
I'm Theresa Andrews,I purchased a Pre-Owned Acura CL,Prime Acura,Walpole. The dealership represents a professional image. And,sales person,Fadia Chamoun, was extremely knowledable; professional CL,Prime Acura,Walpole. The dealership represents a professional image. And,sales person,Fadia Chamoun, was extremely knowledable; professional and trustworthy. I highly recommend Prime Acura and Fadia to service your needs. More
We just bought a brand new Acura MDX at the Prime acura. We are extremely satisfied with the customer service provided by Leandra Khouri. She has gone beyond her job as a saleperson. She has worked with us We are extremely satisfied with the customer service provided by Leandra Khouri. She has gone beyond her job as a saleperson. She has worked with us from the beginning when we were brousing for a car until we drive the car home. She is courteous, professional and very personal as well. Unlike other salepersons from other car dealers either very pushy or neglect their customers, Prime Acura in general and Leandra specifically takes her time and explains different things to us so we can know the car better. Leandra takes care the whole thing from A to Z when we bought the car. She works hard on the price so we can get the best deal and all the paperworks, finance, registration and a beautiful car at the end. A few weeks after we got the car, we have a lillte paint scrapes on the side of the car, again Leandra has gone beyond her job and took care of the paint scratches and gave us back a perfect scratch-free MDX. we are very satisfied with Prime Acura and highly reccommend Leandra if anyone comes to look for a car there. More
This is my third purchase from this dealer. I return because my salesperson, Fadia Chamoun is terrific. She cares about my satisfaction and goes above and beyond in her customer service. The service dep because my salesperson, Fadia Chamoun is terrific. She cares about my satisfaction and goes above and beyond in her customer service. The service department is equally as good. I feel this dealer is top notch in its customer service, friendliness, accessibility and knowledge. I think Acura is a great product and I am happy to purchase from this dealer - specifically from Fadia Chamoun. More
My most recent purchase was an Acura TL from Prime Acura in Walpole Ma. My salesperson was Leandra Khouri. I was extremely impressed with Leandra's professionalism and honesty. She listened to all my needs in Walpole Ma. My salesperson was Leandra Khouri. I was extremely impressed with Leandra's professionalism and honesty. She listened to all my needs and thoroughly answered all my questions. I was so impressed that I brought my daughter in to see Leandra and she purchased a car as well. I highly recommend Leandra. I have used the the Service department at Prime Acura. They have treated me extremly well. Everyone is friendly, knowledgable and accomodating. Thank you. More
I had no intentions on buying a vehicle...I was just looking and because of the warm and pleasant atmosphere, I am now a Prime Acura family member. Great job and keep up the good work :) I hope to conti looking and because of the warm and pleasant atmosphere, I am now a Prime Acura family member. Great job and keep up the good work :) I hope to continue doing business with you. Plan on doing all my service with Prime. More
Prime Acura is unsual in that the sales people do not pressure the customer like thay do at other dealerships. Great service and price, and a warm and friendly ennvironment. I've bought 4 cars from her pressure the customer like thay do at other dealerships. Great service and price, and a warm and friendly ennvironment. I've bought 4 cars from here, and look to continue my relationship with prime in the future. More
I went into Prime Acura a little over a year ago feeling apprehensive about the whole "buying a car" experience. I had been previously been to a Volvo, Audi, and Nissan dealership and had bad experiences. apprehensive about the whole "buying a car" experience. I had been previously been to a Volvo, Audi, and Nissan dealership and had bad experiences. I felt like the sales people were extremely pushy and just looking to move a car off the lot that very day. My car experience changed when I entered Prime Acura. I walked into the dealership with the notion that I was going to buy a car from Rietzel Audi in Norwell, but since my friends had raved about their Acura's I would simply go and check it out before I made such a big purchase. I was not on the lot 3 minutes when Ellen greeted me with a warm smile. I instantly felt relaxed with Ellen and ended up spending the next 3 hours with her. Ellen was extremely patient and knowledgeable - she took the time to sit with me and listen to my needs and wants before presenting options within my price range. I test drove 3 different cars that day and fell in love with a new TSX with the tech package. Ellen worked the numbers until we came up with a payment that I was comfortable worked within my budget. I left the dealership that day with the new TSX that I rave to others about. I also left that day knowing that I would never buy a car from any other place other than Prime Acura. Ellen was the best salesperson I have ever worked with and I tell my friends and family members that is the most exceptional salesperson that I have ever dealt with. More
I had previously owned an Acura Integra and was looking to trade in my Acura TL. I was specifically looking at the MDX and debated on whether to purchase new or used. My sales associate Dale Weaver was to trade in my Acura TL. I was specifically looking at the MDX and debated on whether to purchase new or used. My sales associate Dale Weaver was very patient with me as I drove and reviewed both options. The better fit for me was the Used MDX. I was very pleased with entire sales process and the final negotiated price with trade in. The car was ready and available within 2 days. Overall I am very please with my purchase and the manner inwhich the Dale and staff treating me. More