Ira Acura Westwood

This is my second Acura purchased at the dealership. My experience with purchasing my new 2011 Acura MDX was outstanding. The sales person, Henry Silva, was extremely professional, polite, and made himsel experience with purchasing my new 2011 Acura MDX was outstanding. The sales person, Henry Silva, was extremely professional, polite, and made himself available according to our schedule. He helped us compare other vehicles against the Acura. and was very patient while we took the time to test drive other vehicles. He followed up to see if we had any questions or if he could offer assistance, but never did it feel like sales pressure. He was able to answer all the questions we had about the 2011 Acura, comparing it to our older one, and described many more features that we were not aware of. He worked with us to get a very fair price and followed up to offer his help after we had the new car for a few days. Also, as I mentioned in the beginning, this is my second Acura from this dealership. The service staff is outstanding as well. I have a 2007 MDX that has only been serviced at Prime and we can not say enough positive things about them. Always accommodating, polite and knowledgeable. Overall, this dealership treats their customers with a personal touch and would highly recommend them to family and friends. More

I have now purchased two MDXs from Ellen Gallagher. We still have both of them. They are great cars, but Ellen is an even better salesperson. I've always been a car guy and have enjoyed learning about c still have both of them. They are great cars, but Ellen is an even better salesperson. I've always been a car guy and have enjoyed learning about cars. I'd often visit show rooms to see the cars I've read about. The "typical" sales person in the car business knew less about their own product than I did. When I'd ask a question they didn't know the answer to, they would simply try to bluff their way out of it. Not very confidence inspiring. You won't get any of that from Ellen. She is knowledgeable and allows buyers to work at their own pace. There is never the typical sales pressure. She really seems concerned about building a long term relationship rather than just the one time sale. That is what I want in a car salesperson I am dealing with. I highly recommend you talk with Ellen about your car needs. You won't be disappointed. More

Working with Ellen was an absoulte pleasure. From the minute i walked into the dealership she was a joy. Attentive, professional and pleasant. this is not always the case when buying a new car. she new minute i walked into the dealership she was a joy. Attentive, professional and pleasant. this is not always the case when buying a new car. she new her product and was very helpful in making my decisions. I recommended her to my sister not long after my experience and she , too bought a car from ellen.....she is a keeper....... Sheila O'Connor More

After shopping around for our certified preowned Acura MDX it was refreshing to come across Ellen at Prime Acura. She was a pleasure to meet and work with. Her knowledge and expertise reasured us that we MDX it was refreshing to come across Ellen at Prime Acura. She was a pleasure to meet and work with. Her knowledge and expertise reasured us that we were buying the right car at the right place. I would recommend her and Prime Acura to anyone. More

My experience at Prime Acura was excellent. From the initial contact through email all the way through to delivery everyone I dealt with was upfront, honest, and focused on meeting my needs. Ellen in s initial contact through email all the way through to delivery everyone I dealt with was upfront, honest, and focused on meeting my needs. Ellen in sales was particularly helpful upon my arrival at the dealership. From the test drive through to delivery she was excellent. She took the time to go through the car with me, and covered even the smallest details at delivery. I'd highly recommend her and this dealership to anyone in MA looking for an Acura. More

We recently purchased our third Acura. We dislike the car-buying process and the tactics of most of the sales people we have encountered in the automobile retail business. Ellen Gallagher was an excepti car-buying process and the tactics of most of the sales people we have encountered in the automobile retail business. Ellen Gallagher was an exception. She is very pleasant to work with. She worked hard to make certain the sale was completed, the delivery was on time, and everything was properly attended to. And we were satisfied with the price and terms. We would not hesitate to call on her again. More

I have been a client of Prime Acura now for over 10 years. I now have 3 Acuras that I've purchased from Prime and still service at Prime. I keep coming back to Prime because I feel I am always treate years. I now have 3 Acuras that I've purchased from Prime and still service at Prime. I keep coming back to Prime because I feel I am always treated fairly and honestly. Recently, I purchased a 2009 MDX from Ellen Gallagher. The entire process went very smoothly. Ellen was very pleasant and patient and worked with us until we were all happy with the deal. I will continue to buy cars from Prime Acura and continue to have my cars serviced there. More

I drove all the way from Plymouth to Walpole, approx. 70 miles, so I could work with Ellen Gallagher at Prime Acura again. My experience with her three years ago was perfect; she came through for me exactl miles, so I could work with Ellen Gallagher at Prime Acura again. My experience with her three years ago was perfect; she came through for me exactly the same way in my most recent dealing with her. I will always go back to Prime to get a car from Ellen. She is knowledgeable about the product, cares about the needs of the customer, and takes care of all the details in a very professionaly way. She is really the best salesperson I've ever worked with. My overall experience with Prime Acura was very positive, from the financial person to the manager. I felt I was very well taken care of and highly recommend this dealership. More

I began my second lease in October, 2010 at Prime Acura in Walpole. Ellen Gallagher was my sales person in both events. I actually enjoyed my experience on each occaision and that is a direct result of Ell in Walpole. Ellen Gallagher was my sales person in both events. I actually enjoyed my experience on each occaision and that is a direct result of Ellen's professionalism and courtesy. I have found her to be competent and genuinely sincere and pleasant. The process was efficient and effective. I would eagerly recommend her, the dealership and Acura as a brand. In both the sales and service departments, I have found the employees at this dealership to be pleasant, helpful and knowledgable. I have no doubt that when my current lease is ending, I will look for Ellen to help me find my next car. Sincerely, Gordon McKinnon More

Fantastic atmosphere and quality employees. I purchased a one year old TL SH AWD. I was coming out of another TL and the difference is astounding. Mr. Weaver could not have been more professional. I did a one year old TL SH AWD. I was coming out of another TL and the difference is astounding. Mr. Weaver could not have been more professional. I did not feel as if I was buying a car (now that is refreshing!!). Thank you again, Prime Acura and Dale Weaver! More