Ira Acura Westwood

Melissa made the entire "car buying" experience very easy and stress-free. From our initial inquiry, through options, and delivery of vehicle, I was extremely impressed with Melissa's patience and very easy and stress-free. From our initial inquiry, through options, and delivery of vehicle, I was extremely impressed with Melissa's patience and professionalism. More

Leandra was very nice. I may stop in sometime to chat and have coffee! Great experience. Very knowledgeable sales staff and nice looking cars. I recommend shopping at prime acura with Leandra Khouri! have coffee! Great experience. Very knowledgeable sales staff and nice looking cars. I recommend shopping at prime acura with Leandra Khouri! More

I just purchased my 2nd Acura TL from Richard Conroy at Prime Acura. If you're in the market for an Acura, you have to go see him! Buying cars can be a hassle but not with Richard. Tell him what you want, Prime Acura. If you're in the market for an Acura, you have to go see him! Buying cars can be a hassle but not with Richard. Tell him what you want, and what you want to pay, and he will either get it done or tell you why he can't. I really didn't think we'd be able to make this deal happen but Richard went to work for me and got it done. If you want to be treated fairly and with the utmost of respect, go see Richard. If you want to work with the equivalent of a "buyers broker", go see Richard. If you're looking for the typical PIA car buying experience, go somewhere else. I'm sure I will be seeing Richard in 4 more years for my 2016 TL! More

My experience at Prime Acura was very positive. I arrived expecting the standard sales person attitude and was pleasantly surprised at the level of professionalism. I was very comfortable dealing wi arrived expecting the standard sales person attitude and was pleasantly surprised at the level of professionalism. I was very comfortable dealing with my sales person (Leandra Khouri) and other financial people. I would absoultely recommend anyone I know who is interested in a car to stop by Prime Acura. More

I was very pleased with the personnel attention I got. While I dealt with two people (Richard and Scott) because of the timing that I could be at the dealership, their work was seamless. But this review While I dealt with two people (Richard and Scott) because of the timing that I could be at the dealership, their work was seamless. But this review process is getting annoying and I don't want to be registered for anything. More

It started back in February with online sales. There were plenty of other dealerships courting our business. From the beginning, Leigh was super friendly and patient. She wasn't pushy, but still pleasa were plenty of other dealerships courting our business. From the beginning, Leigh was super friendly and patient. She wasn't pushy, but still pleasantly persistent. It seemed like she was on my side. It was Leigh who ultimately sold us the car and took the deposit over the phone. (That was on Tuesday evening, 6/14/11.) Then to make the deal happen on our schedule - Michael (business manager) was extremely helpful in getting the required paper work sent to us in Vermont, by overnight mail, so that the VT-registration could be done for car delivery on Friday morning - 6/17/11. That was asking a lot, especially considering the Vermont-registration complications. Wow, it was a very impressive response! Friday morning, the car was ready, at 9:30 am. Henry got to do the delivery. He was terrific with us - charming, patient, and very competent. A successful combination that makes him special! Net: We were/are extremely pleased with the Prime people. Prime Acura is an outstanding dealership because of its outstanding people. We will definitely recommend Prime to our friends. Thanks for a great experience! Most sincerely, Carter and Nancy Kaanta PS: Nancy, who is often ambivalent about cars, absolutely LOVES to drive her new MDX, especially its handling and Advanced Pkg features. c More

I arrived at Prime Acura early to just look at some used I arrived at Prime Acura early to just look at some used vehicles. The General Manager, Thomas, asked (with no pressure) if I needed any assistanc I arrived at Prime Acura early to just look at some used vehicles. The General Manager, Thomas, asked (with no pressure) if I needed any assistance. I responded yes and I was quickly greeted with a sales consultant (Ellen Gallagher). Ellen was very pleasant and accomodating. I was unsure of whether to buy used / new or the TSX / TL. We test drove several cars as well priced them all for me to help with my decision making. Due to other commitments, I returned later in the day with my spouse and we completed the purchase agreement in very little time. I considered the pricing very reasonable which made it a great sales experience. My former car was a Ford Taurus and I am loving my new 2012 Acura TL. It handles great and I love the Tech Package. I have told my friends I bought an Acura TL and I have heard rave reviews about service records and reliability. Thanks, Chris More

Melissa provided great quality service and was friendly and informative about the MDX car we were looking for. Prime Acura gave us a very good price for the trade-in and also for the new 2011 MDX we bought and informative about the MDX car we were looking for. Prime Acura gave us a very good price for the trade-in and also for the new 2011 MDX we bought; furthermore I took advantage of the fantastic low financing rate available. We got quotes from several dealers before buying, Melissa and the team at Prime Acura in Walpole had the best price and again their customer service was great. We are happy with our MDX and the dealership. More

Danielle Hagen was a pleasure to work with. She was very knowledgeable about the MDX I ended up buying. She made the negotiation process tolerable. knowledgeable about the MDX I ended up buying. She made the negotiation process tolerable. More

The overall buying experience was great. The staff was friendly and helpful. The sales manager Christi and the sales person Melissa were both very nice. friendly and helpful. The sales manager Christi and the sales person Melissa were both very nice. More