Ira Acura Westwood

I've been taking my Acura to Prime for years, even before it was Prime Acura. Always a great experience. The service people are always nice, and knowledgeable, and never make you wait long. The free carwash it was Prime Acura. Always a great experience. The service people are always nice, and knowledgeable, and never make you wait long. The free carwash is a plus too. My only complaint, is that the operator needs to know what services includes a loaner car, and what doesn't. Because last time I was there, she told me on the phone the level of service I was getting done would include a loaner car, which in fact wasn't the case. Not a big deal, but it's an issue I had. Would still highly recommend, and would definetly buy a car here in the future. More

I visited several dealerships and Prime Acura by far had the most knowledgeable, friendly & helpful staff. The no pressure/hassle free shopping was a refreshing change from other dealerships that tried to the most knowledgeable, friendly & helpful staff. The no pressure/hassle free shopping was a refreshing change from other dealerships that tried to presuure me into one time offers and harassed me with daily phone calls. My sales person, Sean Willis, always made time to review options, vehicle availability and features that best suited my needs and budget. On several occasions, Sean stayed late to accomadated my busy schedule. It was a pleasure working with Sean & Prime Acura! More

The dealer very nice to me. They knew my money hadn't come in yet but they put the sold sticker on the car for me anyway.got a really goood price. Good a good price on an extended warrenty and even put a come in yet but they put the sold sticker on the car for me anyway.got a really goood price. Good a good price on an extended warrenty and even put a full tank of gas in when I signed the papers. I plan on going back to this dealer and hopefully to purchase a new car. More

I had been a loyal Audi A4 Advant owner my previous four vehicles. In looking for a new vehicle with similar atributes I looked into the Acura RDX. After reading reviews and doing some online shopping I vis vehicles. In looking for a new vehicle with similar atributes I looked into the Acura RDX. After reading reviews and doing some online shopping I visited Prime and met Richard Conroy. After test driving the car, discussing leasing costs, meeting the Salesmanager and having a tour of the facility I decided this was the car I wanted and the dealership I would like to do business with. The financial manager was a pleasure to deal with in setting up my lease. The transaction went smoothly, the car arrived on time and frankly I could not be happier. The RDX seems to fit my needs, it has a sporty look, handles great, and has nice power. The interior is very comfortable and well appointed. Great experience with Richard, and the dealership in gereral. regards, Paul Ripley More

Ellen was a delight to work with. Very professional and knowledgeable about the vehicles I was looking at. It was a wonderful experience working with everyone at the dealership. The dealership had plenty knowledgeable about the vehicles I was looking at. It was a wonderful experience working with everyone at the dealership. The dealership had plenty of choices of vehicles to choose from. My wife and I are very happy with our purchase. More

I bought from Scott a couple of years ago. It was a positive and enjoyable experience..... so I called him to see if they had anything used in my son's price range, they did not but Scott contacted ano positive and enjoyable experience..... so I called him to see if they had anything used in my son's price range, they did not but Scott contacted another Honda dealer and put us in contact with their sales department to arrange a test drive. More

I had a very pleasurable experience working with Ellen. She is a great salesperson and was very enthused to assist me. Ellen has great follow through skills as she contacted me a week or so after my first She is a great salesperson and was very enthused to assist me. Ellen has great follow through skills as she contacted me a week or so after my first trip there. My first trip was unsuccessful but she was very persistent to get me a deal I could afford. I was very grateful for her to care about my needs and to understand all of my options. Ellen was very nice to my family and I which in turn would lead me to recommend her to anyone I know. Ellen thank you very much for taking care of me and my vehicle needs. More

Our experience buying a car at Prime Acura was extremely positive. Matt Pinto was very informative and responsive. We visited the dealership twice to test a vehicle and he was more than willing to take us positive. Matt Pinto was very informative and responsive. We visited the dealership twice to test a vehicle and he was more than willing to take us out providing unlimited time to answer our questions. Matt is obviously well-qualified and knowledgeable about the Acura product and provided a sales approach which allowed us to make a decision without excessive pressure. The general manager, Jay Dapolito, was also wonderful and had an ease about him which made buying a car at Prime Acrua a very relaxed yet professional experience. Once our decision to buy a car was made, both Matt and Jay were extremely accomodating in obtaining our car in an expedient manner and worked diligently with us to fulfill our specific needs and requests. Matt spent a great deal of time introducing us to our new car making sure we understood its mechanics. We plan to service our car at Prime Acura and will certainly recommend this fine dealership to all of our friends and family. More

I just bought a 2009 RDX from. Dale was extremely knowledgeable about the car and made me feel very comfortable with no heavy sales tactics. Denis Sr. was willing to match my price from another deale knowledgeable about the car and made me feel very comfortable with no heavy sales tactics. Denis Sr. was willing to match my price from another dealer, find the color I wanted and gave me a fair price with regards to my trade in. Overall this was the best experience I ever had in buying a car. More

In the process of purchasing a car, I have dealt with at least 5 Acura dealerships in MA and Prime was tops "in my book". When I arrived at Prime, Matt Pinto introduced himself. I found him dynamic, f least 5 Acura dealerships in MA and Prime was tops "in my book". When I arrived at Prime, Matt Pinto introduced himself. I found him dynamic, full of enthusiasm, very helpful, and knowledgable about the complex workings of the vehicles. I felt the negotiation process was fair. And, to my suprise, I came away feeling the whole experience was posative. More