Ira Acura Westwood

I had a great experience at Prime Acura. Richard Conroy was helpful, calm and NOT PUSHY!! He answered all of our questions and halped us figure out the deal. He was a pleasure to work with. Thanks! The was helpful, calm and NOT PUSHY!! He answered all of our questions and halped us figure out the deal. He was a pleasure to work with. Thanks! The business manager Traci was knowledgable about the products she was trying to sell. She was very friendly. More

I was the customer from xxxx and everyone at Prime was patient and understanding. Richard and Chris responded to all my needs and I ended up with a beautiful TL -- They went above and beyond--and with a s patient and understanding. Richard and Chris responded to all my needs and I ended up with a beautiful TL -- They went above and beyond--and with a smile--to make sure I was a satisfied customer More

In searching for a special model and color my wife and I finally got a chance to test drive one at Prime Acura! Really great, listen to us no rush on the test ride to return and was not turned off by our re finally got a chance to test drive one at Prime Acura! Really great, listen to us no rush on the test ride to return and was not turned off by our request for a color they did not have, Henry said he would look and we really believe he will find us what we want. This was after visiting two other local dealers, one even had the exact car we wanted but was too lazy to move it out of the show room for us to test drive, boo! At this point we could not even determine we would like how it drove. The salesperson also became unfriendly when I pointed out numerous little defects that should have been fixed for a CPO, way too much for a 26K mile /2year old car, left dealer very disappointed. After our visit to Prime my wife and I both agreed on not buying a car from any other Acura dealer. Even if the other 2 dealerships call us with the exact car we want, they will get no sale or service business from us. We will absolutely not reward sub-par performance, it should not take trips 3 dealerships to drive a model they all had in stock, nor tell us they are not interested in looking for a certain color of that model. We will buy from Prime! More

Richard is the most normal car salesman we have ever Richard is the most normal car salesman we have ever encountered. Everyone else in the dealership seemed very nice and normal, too - not phony or pus Richard is the most normal car salesman we have ever encountered. Everyone else in the dealership seemed very nice and normal, too - not phony or pushy. It was a pleasure buying this car. Why are you forcing me to write up to 250 words? Now that's pushy! More

I stopped in expecting very little, and drove away with a new (slightly used) MDX. Henry Silva and the sales manager were a pleasure to work with: friendly, knowledgable, and fair. I kept waiting for the unp new (slightly used) MDX. Henry Silva and the sales manager were a pleasure to work with: friendly, knowledgable, and fair. I kept waiting for the unpleasant surprise that usually comes with a trip to a car dealer, but none was to be found. The entire process was incredibly smooth and consistent with my expectations for trade-in value and new vehicle price. I would recommend Prime Acura to anyone considering a new or used Acura. I will certainly be checking in with Henry the next time I'm in the market for a vehicle. p.s. The MDX runs flawlessly - couldn't be happier with it. More

Never felt pressured by salesman and leased new Acura at a fair price. Salesman Henry Silva was friendly, knowledgeable, available but not pushy, decent, low-key guy who was pleasant to deal with. We would a fair price. Salesman Henry Silva was friendly, knowledgeable, available but not pushy, decent, low-key guy who was pleasant to deal with. We would seek him out next time around. For people like us who despise getting the runaround, this car-leasing experience was painless, although the financial guy made closing the deal annoying by challenging an add-on that was clearly calculated into the agreed-upon lease price. Fortunately we had all the add-ons itemized in writing. More

Very quick, clean, low pressure sale. Shopped on internet, dealer listened to my requirements, got down to a fair price, was treated professionally without excess pressure to purchase added options internet, dealer listened to my requirements, got down to a fair price, was treated professionally without excess pressure to purchase added options and accessories. Everyone was friendly and helpful. More

It is always a pleasure dealing with Mr. Conroy. This is the fifth vehicle I have purchased from him and it is always a pleasant buying experience. His professionalism, courtesy, and overall good nature ma the fifth vehicle I have purchased from him and it is always a pleasant buying experience. His professionalism, courtesy, and overall good nature make a sometimes uncomfortable task very enjoyable. He is a credit to Acura, Prime, and the car business as a whole. Definitely hope to be able to do business with him again. More

Mr. Silva provided me excellent service while purchasing my Acura SUV this past week. He gave me clear answers that were accurate and consistent with my previous research. Mr. Henry Silva showed me how to my Acura SUV this past week. He gave me clear answers that were accurate and consistent with my previous research. Mr. Henry Silva showed me how to use the Tech package in an easy to understand manner, excellent trainer; patient with customer and an excellent professional. Prime Acura is the place to buy your vehicle. I'll recommend Mr. Silva and his talented manager to anyone needing to buy a vehicle from a trustworthy no hassles team. More

I have been working with Richard for 2-3 months, he was very patient and informative, when we were ready for the purchase we didn't go anywhere else, we just went straight to deal with Richard, would defin very patient and informative, when we were ready for the purchase we didn't go anywhere else, we just went straight to deal with Richard, would definately buy again!! When its time for the lease end will be going back to this dealer as long as Richard is there. More