Ira Acura Westwood

I went to Prime Acura to test drive a certified TL. I was introduced to Henry Silva. Henry was extremely knowledgeable and helpful. I had test drove a Lexus and was still unsure what car I was going to was introduced to Henry Silva. Henry was extremely knowledgeable and helpful. I had test drove a Lexus and was still unsure what car I was going to purchase. Henry and Thomas worked with me on the price of the TL and my trade. I told them I wanted to take a night to think about it. Unlike other dealerships there was no pressure to make a decision right there on the spot. I decided the next day to purchase the TL. There were a couple of minor cosmetic issues with the car (normal wear and tear) and they fixed them with no questions asked. This was the first time that I left a dealership feeling completely satisfied. If you are looking for a no pressure sales experience, from a reputable delearship, I would highly recommend dealing with Henry Silva at Prime Acura. More

Henry Silva was the reason why I purchased my new MDX at Prime Acura. He consistent and helpful nature was invaluable to the sales process. Henry was always honest and up front throughout all our dealings Prime Acura. He consistent and helpful nature was invaluable to the sales process. Henry was always honest and up front throughout all our dealings. Following the process he made several personal phone calls to ensure I was completely satisfied. I look forward to buying from him again. More

My experience with this dealership began before it was Prime in 2007, when I leased my first RDX. It was Claire acura at that time. I finished the lease in November 2010 but had incentive offers from pri Prime in 2007, when I leased my first RDX. It was Claire acura at that time. I finished the lease in November 2010 but had incentive offers from prime Acura to turn the lease in early. I leased a 2010 RDX from Henry Silva. Henry was extremely helpful and accomodating towards all my requests. 5 months later in January 2011, I was in a car accident with my new car. I was stopped in rush hour traffic on the highway when I was struck. Initially I was told the car would be repaired, later it was declared totaled because the rear axel had snapped. I called Henry on a Friday and he was able to find the exact same car and held it for 7 days while my insurance paperwork was finalized. If you go to prime in Walpole ask for Mr Henry Silva. The dealership is great, they allowed me to drive the car home with dealer plates that night when we all realized my plates had expired. More

Mr. Powers presents the best possible dealer sales experience. No unpleasant haggling or baloney promises. Closing a deal is quick and easy. Dawna Greenfield assisted in getting an inspection sticker experience. No unpleasant haggling or baloney promises. Closing a deal is quick and easy. Dawna Greenfield assisted in getting an inspection sticker and her professional demeanor will make me seriously consider using this dealer for service, even though it is not close to my home. More

I purchased a TSX from Prime Acura in Walpole; from Jake Wallace. My experience from beginning to end was great. They were very willing to work with me in all aspects of the deal and made the purchase as Wallace. My experience from beginning to end was great. They were very willing to work with me in all aspects of the deal and made the purchase as close to effortless as it could possibly be. When taking possession of my vehicle Jake was very thorough in going over all of the accessories and making sure I understood how everything worked. I have had to go back to him a few times now with questions and he has always been extremely helpful and willing to assist me, even though the buying process is over. I would definitely buy from Prime Acura again. More

Initial inquiry was Online sales request to quote price of 2010 Acura MDX Nes..last july,2010. stated model looking for and options, First quote came back very NICE:}}}!!/. Contacted Person by phone who ga of 2010 Acura MDX Nes..last july,2010. stated model looking for and options, First quote came back very NICE:}}}!!/. Contacted Person by phone who gave me quote (ONLY does internet quotes} who set up appoinment for me with Ellen Gallagher. I went in (35 minute drive from home vs 50 min. to boston} and we talked..and talked..and talked. I left without signing a deal....pondered my purchase and emailed Ellen my final and only offer...With trade included...She called me within an hour and told me she would work on my offer and call me..it was late in the day and she was going to be off the following day. Much to my suprise( and liking } ellen called mre the following morning and told me my final offer was accepted,,it included trade in,dealer fees.StateSalestax and registration/sticker on car,,,An out yhe door total price,,all or nothing offer.....I am very pleased with our new MDX and the continued service and attention from Prime Acura Walpole Ma. and Ellen. IMHO A Winning Combination on the path to Car Buying. More

I recently relocated to the Boston area from MN and needed to trade in my sedan for a SUV for my wife. I had the pleasure of working with Leandra Khouri who was the best auto sales person I have EVER needed to trade in my sedan for a SUV for my wife. I had the pleasure of working with Leandra Khouri who was the best auto sales person I have EVER worked with. Not only is she very good at what she does, she gives a no pressure approach, is so friendly, and I would refer her to everyone I know. Prime did a great job of accommodating my needs and unique situation. Tracy was wonderful to finalize the purchase with and made everything fun instead of nerve racking and boring. Thomas, the GM of Prime, was incredibly accommodating and eager to meet my requests. Prime will be my dealer of choice as long as I live in the MA! By the way, my experience was so great I ended up buying 2 cars the 1st day I met with Leandra! More

I have leased 2 TL's from Prime & will soon be going back for a 3rd. Clearly, if I was not completely satisfied, I'd have no reason to be a repeat customer. My experience with Fadia in Sales has been back for a 3rd. Clearly, if I was not completely satisfied, I'd have no reason to be a repeat customer. My experience with Fadia in Sales has been outstanding & all of the guys in the Service Dept. (George, Roger, etc.) have been incredibly positive & helpful. I recently sent friends to Prime & they left very happy with a new TSX! I'll gladly continue to shop at Prime & won't hesitate to encourage others to do so as well. More

Ellen made the puchase process a pleasant one. She listened to what my expectations were and worked with me to reach a solution that worked for both of us. She has followed up to make sure that I was listened to what my expectations were and worked with me to reach a solution that worked for both of us. She has followed up to make sure that I was happy with my new vehicle. I would buy another car from her. More

We have been customers of Prime Acura for years and went back recently to test drive the new MDX. Dale Weaver was the sales representative that helped us. We already owned a 2005 MDX that we loved but nee back recently to test drive the new MDX. Dale Weaver was the sales representative that helped us. We already owned a 2005 MDX that we loved but needed a new car to replaced my husbands. Dale answered all of our many questions about the improvements in technology and design in the newer models to our satisfaction. When we decided that we were interested in buying the new MDX he was very helpful in securing the color and interior of our choice from another dealership in Boston. We were given a fair price and were very happy with the entire transaction....and are thrilled with the car as well! More