
Ira Acura Westwood
Westwood, MA
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60,000 service Excellent service. On time as promised, friendly. Noah Stern took very good care of my needs. Very nice waiting room. Clean, comfortable, and conv Excellent service. On time as promised, friendly. Noah Stern took very good care of my needs. Very nice waiting room. Clean, comfortable, and convenient Will continue to use Acura service in the future. More
Top notch! Best buying experience! Best buying experience! Would recommend to anyone! Everyone was super professional and helpful! It was the easiest and smoothest purchase we had ever Best buying experience! Would recommend to anyone! Everyone was super professional and helpful! It was the easiest and smoothest purchase we had ever had!!Great team of people to work with. More
Reliable and Personable I bought an Acura RDX last year and have been thoroughly pleased with both the buying process as well as the service department at Prime Acura in West I bought an Acura RDX last year and have been thoroughly pleased with both the buying process as well as the service department at Prime Acura in Westwood, Ma. i had to bri g the cabin unexpectedly today after hearing an unusual noise: the car was repaired and their explanation of what caused the problem was clear. clients are treated well: customer reps are professional as well as personable which makes this process easy. More
Buying a new carb Went in to test drive a car I saw online. We ended up buying the car few days later. Clyde Brown took us through the process. He did an amazing job - Went in to test drive a car I saw online. We ended up buying the car few days later. Clyde Brown took us through the process. He did an amazing job - very professional, honest and straightforward. Great experience! More
Oct. 15 CAR PURCHASE EXPERIENCE Our salesman revealed a thorough knowledge of his product and the ability to explain and demonstrate the MDX features with great clarity. His patient Our salesman revealed a thorough knowledge of his product and the ability to explain and demonstrate the MDX features with great clarity. His patient and thorough review of the car’s technologies in effect sold the car. The business manager who worked with us to arrange financing was exceptionally helpful in reviewing our options It was a wholly pleasant process: both dealership employees with whom we worked were genial and professional. . More
Outstanding service Our service advisor George was attentive, knowledgeable, professional, receptive to our questions, willing to spend extra effort to make our service e Our service advisor George was attentive, knowledgeable, professional, receptive to our questions, willing to spend extra effort to make our service experience an outstanding one every time. We recommend him and Westwood Acura service without reservation to anyone. More
A pleasant day Marcel was very professional informative warm and friendly. He was able to answer all my questions about the features of the vehicle. If it wasn't for Marcel was very professional informative warm and friendly. He was able to answer all my questions about the features of the vehicle. If it wasn't for him I wouldn't feel comfortable leasing the car, ultimately his exceptional customer service is why I got my vehicle. There were some problems at the dealership like they were unable to provide me with an inspection sticker because the machine was down at the time I picked up my vehicle, but other than that it was a pleasant experience. More
Always efficient and friendly I have been leasing and or buying cars from Orome Acura for a long time. My experience has always been excellent and I would recommend this dealership I have been leasing and or buying cars from Orome Acura for a long time. My experience has always been excellent and I would recommend this dealership to anyone. More
Very pleasant leasing experience - Michael, Leigh and Rafael Very pleasant Acura leasing experience with Michael Sorm, Leigh Beard and Rafael Jimenez. This is the first time getting a vehicle at this dealership Very pleasant Acura leasing experience with Michael Sorm, Leigh Beard and Rafael Jimenez. This is the first time getting a vehicle at this dealership and we were very pleased with the purchase (lease) experience. Engaged with them originally online and communicated with Leigh, she had Rafael work on the lease details and Michael handled the vehicle delivery. I do a lot of research on the appropriate price to pay for vehicles and I was very pleased with the price and lease terms we were provided. More
great service department. I’ve had purchased five Acura’s from this dealership mainly because of the Service department. They are honest reliable reasonable and I’ve kept the I’ve had purchased five Acura’s from this dealership mainly because of the Service department. They are honest reliable reasonable and I’ve kept the car is running without one problem since 2004. More