Ira Acura Westwood

Fadia was super friendly, helpful and attentive. I would recommend Prime Acura and Fadia to anyone in the market for a new car! She got into our new car with us and made sure our Bluetooth and Sirius radio recommend Prime Acura and Fadia to anyone in the market for a new car! She got into our new car with us and made sure our Bluetooth and Sirius radio were working properly and that we knew how to use them. She also helped us with the audio commands so we knew exactly how the car worked before we drove off the lot. She was great! More

Both my wife and I were treated with utmost respect and as valued customers. From initial contact through all negotiations we were impressed with the "no pressure" sales approach. They realized we would pu as valued customers. From initial contact through all negotiations we were impressed with the "no pressure" sales approach. They realized we would purchase if the vehicle and deal were right for us. My wife appreciated the patience Danielle showed while explaining the vehicle on delivery. More

Scott was very knowledgable about the TSX and TL, inside and out. He was very accommodating with test drive, listened to our comments, questions, and concerns, and happily addressed them. We almost signed and out. He was very accommodating with test drive, listened to our comments, questions, and concerns, and happily addressed them. We almost signed for a new TSX and at the last minute switched to a TL, and he took very good care to rewrite all the paperwork and process quickly and efficiently. It was a pleasure working with him at the sale, and the follow up over the next several days and weeks. He followed up with everything we discussed, and any questions that we had. I'm very comfortable knowing he's there to help us along the way also. More

Overall leasing experience was excellent from start to finish. Our sales person was very accomodating. The only negative experience was waiting to sign the documents & execute the sale b/c it was a busy d finish. Our sales person was very accomodating. The only negative experience was waiting to sign the documents & execute the sale b/c it was a busy day at the dealership. Obviously that was out of everyone's control. I would definitely purchase/lease another vehicle from Prime in the future and will highly recommend the dealership to others. More

We had a wonderful experience with Prime Acura for our new TL. The salesperson was courteous, friendly and knowledgeable. We came by the dealer Friday night and go sold instantly. We picked up the new T new TL. The salesperson was courteous, friendly and knowledgeable. We came by the dealer Friday night and go sold instantly. We picked up the new TL the next business day and on time as promised. We would highly recommend this dealer to all of our friends and family members. More

Danielle listen to questions, if she didn't have the answer she took the time to find the answer. She presented a professional image and handle all interaction in a professional buainess like manner. answer she took the time to find the answer. She presented a professional image and handle all interaction in a professional buainess like manner. All the way through the process she followed up on questions and keep in contact. When we finally decided to purchase she made the experience fun and informative. The paperwork process was completed by the dealership in a fast paced manner and we left feeling we had a great experience. I would buy from your dealership again and would request Danielle. Thanks Bob Langone More

Dale Weaver was very professional and pleasant throughout the process of purchasing my new MDX. He made my experience at Prime Acura simply excellent. I will definitely recommend the Prime Acura dealership the process of purchasing my new MDX. He made my experience at Prime Acura simply excellent. I will definitely recommend the Prime Acura dealership and Dale Weaver to my friends. Great Job, Mario More

Richard Conroy is a consummate professional. His communication and follow through far exceeded my expectations. He has an innate ability to efficiently assess the customer's needs and then execute. communication and follow through far exceeded my expectations. He has an innate ability to efficiently assess the customer's needs and then execute. He delivered on service, quality, price and all around satisfaction. More

As I did my research on what new vehicle I wanted, I had a suspicion that I'd be returning to Acura (have owned an '04 TL and have an '05 MDX) for my next car. Taking the debates of the 2011 TL styling out a suspicion that I'd be returning to Acura (have owned an '04 TL and have an '05 MDX) for my next car. Taking the debates of the 2011 TL styling out of the picture, I knew the car represented a great value and hit the right mix of features and price. And I knew what I wanted to pay for it. I initially contacted Prime Acura through an Internet quote and Melissa Reavill got me an amazing price. She connected me with Richard Conroy, who provided the most effortless car buying purchase I've ever had. Richard is a true professional and realized that I knew what I wanted and made sure Prime could deliver for this potential customer. What really set the experience apart was Richard's flexibility -- as a working parent, time is at a premium and my schedule is very tight. Even though the end of the quarter was at hand, I never felt rushed or pressured. All in all, I love my new car and am happy that the experience to get it was easy and quick! More

I was very pleased with the service and help I got from Ellen when I purchased my car back in 2009. I will recommend any body to her. She took the time,very friedly and give me all the details informatio Ellen when I purchased my car back in 2009. I will recommend any body to her. She took the time,very friedly and give me all the details information that I needed. She still remember me as a previous customer every time I go for car service. That is very good and important when people are doing business.... Thanks! Carline Elas More