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Ira Acura Westwood

Westwood, MA

4.8
1,303 Reviews

395 Providence Hwy

Westwood, MA

02090

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Showing 1,303 reviews

July 10, 2025

Incredible experience at IRA Acura in Westwood on Providence Highway. Service is above and beyond. All your car needs should be there, I highly recommend! More

by Will M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael, Jimenez
July 10, 2025

Professional service representative Noah Stern…knowledgeable, attentive and a credit to Accura team. Thank you Steve More

by Stevebarber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
July 08, 2025

The dealership it’s supper clean. All employees have a welcoming attitude. I felt like I was in the right place to do business. I went to just look at the inventory but I ended up mak More

by aboubacaribibuka3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thompson
Jul 10, 2025 -

Ira Acura Westwood responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Acura Westwood. If you have any further questions, please don't hesitate to reach out!

July 03, 2025

Great service down in a very timely way! So pleased! And a free car wash too! More

by jskenney29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Jul 03, 2025 -

Ira Acura Westwood responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 30, 2025

Fast, professional and friendly most importantly trustworthy service organization. Justin service coordinator got me in and out at a fair price More

by Phamilton1179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 02, 2025 -

Ira Acura Westwood responded

Hi, we're happy you found Justin to be so supportive during your experience here at Ira Acura Westwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2025

The service dept. was courteous and accommodating. They tried hard to find the cause of my intermittent issue and provided a loaner for several days . Ultimately, the More

by russojessicaa32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Jun 30, 2025 -

Ira Acura Westwood responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 29, 2025

Great Service at IRA Acura! I've been bringing my car here for many years. George Flaherty in the Service Department is simply the best. He is extremely knowledgeable, inform More

by Michele G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Flaherty
Jun 30, 2025 -

Ira Acura Westwood responded

Hi Michele, we're happy to hear you had such a positive experience with George! Feel free to reach out to us if you need anything. Have a wonderful day.

June 28, 2025

The service at Ira Acura is great! The staff are great, professional, knowledgeable and friendly. Mark goes out of the way to make sure all question are answer and all issues were addr More

by Zhenglunz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 30, 2025 -

Ira Acura Westwood responded

Hello, we're happy you found our staff Mark to be so supportive during your experience here at Ira Acura Westwood. We are always more than happy to assist you if anything else comes up. Take care!

June 27, 2025

The General Manager and my salesperson Jonathan Nunez made this experience great and stress free. They were by my side helping me the entire time. I absolutely love my new vehicle and will be recommendin More

by andy nunez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The General Manager & Jonathan Nunez
Jun 28, 2025 -

Ira Acura Westwood responded

Hi Andy, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 27, 2025

Sold a car that had a leak and the sales person lied about the timing belt. Did the service without authorization and tried to make me pay for it. Then they charged me for gas on my loaner when I filled More

by kvillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin
Jul 01, 2025 -

Ira Acura Westwood responded

Thank you for leaving us a review and we are working internally to have complete transparency on what has and has not been done as far and maintenance and repairs on USED vehicles. This way our guests will be able to make the best decision possible when searching for their New Used vehicle. We took great pride in handling all repairs for you at NO cost to you as we value our guests and their time. Having said this I see that there was an $11.65 charge of which $9.00 was from fuel and that $9.00 has been refunded at the time of this review. Please reach out with any questions or concerns and we look forward to seeing you at your future service visits.   Joseph Sacchetti , Service Director  Ira Acura Westwood  508-921-1921 - Jsacchetti@IraAcura.com

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