Inver Grove Toyota - Service Center

Unapologetic and insensitive. Cant and wont account for his own employees actions, nor does he care. Cant and wont account for his own employees actions, nor does he care. More

Everything was done in a very timely manner Did not plan on trading in and buying another vehicle but did so within two hours on trading in and buying another vehicle but did so within two hours More

Paid for transfer case and rear differential fluid change. Brought Highlander home and put up on ramps in garage to check for leaks. Discovered drain and fill plugs and not even been removed, still ha change. Brought Highlander home and put up on ramps in garage to check for leaks. Discovered drain and fill plugs and not even been removed, still had corrosion on plug gaskets. Week later, performed fluid change myself and confirmed that no work had been performed. I did contact service manager who offered to reperform fluid change but insisted the work was done. Cancelled appointment - didn't feel comfortable returning to a dishonest service department. More

IGT diagnosed an alternator issue for us last week, replaced it, and gave the car back to us with an extremely rough idle that was not there before. We had to take it back a second time (and get a loan replaced it, and gave the car back to us with an extremely rough idle that was not there before. We had to take it back a second time (and get a loaner) to get this resolved. Turns out there was a period of time where the computer has to reset itself after an alternator replacement - we weren't told that by IGT staff, unfortunately. Happy they eventually made it right, but had to be nudged a bit to go the extra mile. More

I've been buying my Toyota vehicles at Inver Grove Toyota for 15 years and have alwyas been pleased with the sales and service experience. I've purchased or leased all my cars and trucks with Bryan Schultz. for 15 years and have alwyas been pleased with the sales and service experience. I've purchased or leased all my cars and trucks with Bryan Schultz. He is knowledgeable, professional and very helpful when it comes to deciding which model and options will deliver the best choice for me and my family. Both my sons have also purchased vehicles with Bryan and have always been very satisfied. He is a pleasure to deal with and always very helpful! I would recommend Bryan to anyone interested in purchasing a new or used vehicle from Inver Grove Toyota. He's the best! More

Luis was very helpful and made the whole process very quick and easy. Would definitely go with him again, great experience! quick and easy. Would definitely go with him again, great experience! More

Thank you for My new car I am so happy 💟 I love you you guys 🤩 guys 🤩 More

Decent no dealer mark ups on vehicles during post pandemiclike other dealers. Quick and easy in and out most finance stuff handled remotely. pandemiclike other dealers. Quick and easy in and out most finance stuff handled remotely. More

Jolene is a great advisor. She went through the issues and clearly explained all options. Glad to have Jolene as a advisor. and clearly explained all options. Glad to have Jolene as a advisor. More

Cindi is a great service Advicer. She has, and continues to be a great help in the servicing of my vehicle. I like her recommendations. Ni to be a great help in the servicing of my vehicle. I like her recommendations. Ni More