Inver Grove Toyota

If you want your car shopping experience to be a pleasant and painless one, then I highly recommend choosing Inver Grove Heights Toyota and working with Darin Wald. Looking for a new vehicle is a joy when yo and painless one, then I highly recommend choosing Inver Grove Heights Toyota and working with Darin Wald. Looking for a new vehicle is a joy when you are being taken care by Darin. He first listened to our needs and wants in a vehicle, in this case two, and then we narrowed down the choices to a few to test drive. After deciding on models, it was really just a question of color. All of our questions were answered promptly by Darin and if he didn't know, he asked someone else that did. We also felt that we have an entire service team behind us now and I highly recommend the entire team at Inver Grove Toyota! More

I have had my new Toyota Rav4 for almost one week now and I love it! Ramon was a true professional. Ramon was willing to spend the time needed to discuss my choices and review the details of the vehicle sp I love it! Ramon was a true professional. Ramon was willing to spend the time needed to discuss my choices and review the details of the vehicle specifications. I did not feel pressured to make quick decisions. When I pick up my Rav4, Brad walked me through my car from inside to outside, showed me around the dealership and answered all of my questions. Everyone I met at IG Toyota was friendly and customer focused! Thanks for a great experience, Dawn More

Very friendly and flexible staff. Willing to negotiate based on my terms. Additional options added to vehicle, timing was earlier then originally specified. They provided a loaner at no charge during the based on my terms. Additional options added to vehicle, timing was earlier then originally specified. They provided a loaner at no charge during the installation - a very nice option. More

A few months ago, I was looking for a used vehicle. I went to 5 other dealerships before we visited Inver Grove Toyota. I was greeted by the receptionist Karen. She quickly sent Mr. Ramon Tosca to see me went to 5 other dealerships before we visited Inver Grove Toyota. I was greeted by the receptionist Karen. She quickly sent Mr. Ramon Tosca to see me and my family. He greeted my family and was extremely friendly and curtius. Ramon asked many question about what our needs for a vehicle were. He proceeded to rapidly find the vehicle that met our exact needs. He was not pushy or short with us in any way. He introduced me to Mr. Flanigan. After we agreed on price, thanks to Mr. Tosca and Mr. Flanigan we were decided on the purchasing this new used car. Mr Tosca took additional time to inform us of the specific options on the car and showed us many details personally. I was treated warmly and feel like we recieved top sales service as I have never received in the past for other dealerships. We met with Mr. Paul Kunz the finance manager and he got us the best possible rate. He explained the process easily and without any issues. Walking out of the finance office we were warmly greeted by Mr. Jeff Sterns. He continued to share the same helpful and friendly assistance. He thanked us for purchasing a vehicle from his business. He shared how much it ment to him that we felt taken care of and had a love for the car that we were purchasing. He told us to see him if we had any questions on the car and to see him in his "FISH TANK" office.We were most impressed with Mr. Tosca's honesty and caring sales assistance. We would most likely of walked away from the dealership as the others we had visited but for his top notch assistance. He also has a great sence of humor. We have refered others to see Mr. Tosca and wish for our friends and family to have the same terrific experience. Inver Grove Toyota will continue to be our car dealership of choice in the future for many years to come. Thank you to all of your employes and business. More

I came in on a Saturday morning somewhat frustrated becasue of previous day at another dealership. I decided to give another dealership a chance before bought a different brand of car. I ended up pur becasue of previous day at another dealership. I decided to give another dealership a chance before bought a different brand of car. I ended up purchasing a new car and was very happy with the vehicle. Any questions I had were answered quickly and I did not feel any preasure to make a decision immediately. I ended up very happy with the car I got and have already recomended this dealership to some of my freinds. More

An overall excellent car buying experience! No pressure, friendly and knowledgeable staff! Darin was amazing, we would definitely recommend Inver Grove to anyone looking to buy. Fun group, makes car buying friendly and knowledgeable staff! Darin was amazing, we would definitely recommend Inver Grove to anyone looking to buy. Fun group, makes car buying a pleasant experience. More

My partner was very happy to be able to get out of her lease 2 months early if she purchased a new car. Ramon Tosca stated that she wouldn't have to pay those last payments and not to worry about the ove lease 2 months early if she purchased a new car. Ramon Tosca stated that she wouldn't have to pay those last payments and not to worry about the overage on the milage. They would take care of it. It did sound too good to be true, and I guess it was because 3 weeks after purchasing a new vehicle she received a bill for $2,100 from Toyota Financial for mileage overage and for the extra set of keys that she, in fact, DID return. She was interested in a Prius C, the inexpensive Prius. Ramon misled us and said it was really hard to get a Prius C because they couldn't ever keep them on the lot. In a future conversation with Amanda, the manager, she said this simply wasn't true. That if my partner wanted a Prius C, they would've found a way. Too late. She already bought a Prius V and signed the papers. Amanda wasn't able to do anything for us after the fact unless my partner wanted to take a $6,000 hit. I guess she did do something, she told us to go out for dinner and send her the receipt. That was it. We are Wisconsin residents. The woman working in Finance when talking about WI law regarding license plates stated "That is the only good thing about Wisconsin" and "Sorry, I just can't stand your governor." It was very unprofessional and left us speechless. We were purchasing a vehicle, not having a political discussion. Ramon Tosca, the salesman, continually ripped on another dealership in the Twin Cities area, Walser Toyota. We found this to be very unprofessional as well. I also find it interesting that Ramon talked up the vechile and warranty. Yet, the Finance woman when trying to sell extra warranties started talking down the vehicle and how much it's going to cost to replace parts and how the warranty doesn't cover much. This was a very bad experience and I really wish it could've been resolved. More

I recently purchased a used vehical from IG Toyota. Internet sales manager David Rikess with support of the general manager worked to resolve some difficult post sale issues. Dave is a true profession Internet sales manager David Rikess with support of the general manager worked to resolve some difficult post sale issues. Dave is a true professional who I would do business with again. More

I was shopping for a 2012 Sienna of a specific color exterior and interior. Many dealers offered prices $200 to $300 above "dealer invoice". Linda's offer was several hundred under any other dealer. I r exterior and interior. Many dealers offered prices $200 to $300 above "dealer invoice". Linda's offer was several hundred under any other dealer. I reserved the minivan with a credit card via the telephone. Linda said she would have the vehicle ready the next day. I was able to arrange a ride for Friday, Linda's day off. She offered to come in that Friday so she could meet me and take care of any issues to complete the purchase. After the purchase, Linda has been in frequent contact with me as have several people from the dealership via telephone and email. They always ask if I have any problems, to please let them know so they can take care of them. Linda has significant product knowledge that I have not found in other Toyota salespeople. No problems so far, the Sienna performs extremely well and the experience I have had with Inver Grove Toyota and especially with Linda and her pleasant and up front method of selling will bring me back. I will also recommend Linda extremely strongly. She is one of the best salespeople with her knowledge and openness that I have ever worked with. More

Linda (sales) and Jenny (parts and accessories) were great to work with. The sale was smooth and straight-forward. I was given fair market value for my trade. FJ's are in pretty high demand, so not a great to work with. The sale was smooth and straight-forward. I was given fair market value for my trade. FJ's are in pretty high demand, so not a lot of room on sticker price. Linda was professional and a pleasure to deal with. I ordered accessories from Jenny and she was great to work with, too. I buy a lot of vehicles and I recommend this dealership. More