Inver Grove Toyota

GREAT experience with Perry Smulders of Inver Grove Toyota. From the first phone inquiry to the final handshake, the entire experience was stress and pressure free. Perry is an asset to the Inver Gro Toyota. From the first phone inquiry to the final handshake, the entire experience was stress and pressure free. Perry is an asset to the Inver Grove organization and the Toyota brand. More

Dealer has very friendly staffs and services. Negotiate openly and discuss available options clearly without pressuring buyer. Negotiate openly and discuss available options clearly without pressuring buyer. More

Beware of Chuck. I sent an online inquiry for a truck i saw on cars.com. The auto-responder sent me a confirmation that my message was received. In my message, I a I sent an online inquiry for a truck i saw on cars.com. The auto-responder sent me a confirmation that my message was received. In my message, I asked SPECIFICALLY about the condition of the undercarriage, front & rear differentials, CAB CORNERS and ROCKER PANELS... My message was sent to Chuck, who texted me pictures of most of the items I asked about. Chuck and I later talked on the phone. I described to him the issue I have with most trucks (rust) I've been looking at and SPECIFICALLY called out the cab corners and rocker panels. Chuck assured me, "this truck looks super clean!..." and "I've been in the auto industry for 30 years, and I did automotive paint before I started selling cars..." Really laying it on thick about how big of an expert he is and how much I could trust him... I told Chuck I'd be driving in from an hour and half away, with my wife and newborn baby to look, so I was trying to do my diligence on the front end. Again, Chuck assured me, "this truck looks great, It's totally clean"... Fast forward 3 days to the weekend, I drive up to the cities to look at the truck. Chuck took my license, insurance and info so I can take a test drive. He pulls the truck around so I can load up my car seat, wife and take a test spin. As soon as I opened the rear passenger door to place the car seat, I noticed some VERY AMATEUR looking paint and body work on the rocker panel. I pointed out the questionable looking section of paint to Chuck, the "30 year auto sales / paint expert" and he said "Oh, I didn't notice that..." Which surprised me, because I specifically asked him MULTIPLE TIMES about that VERY SPECIFIC section of the truck. and he assured me over and over again that it was "clean". I'm not a paint expert, OR a car salesman, but I have (2) eyes and pretty good vision! I could tell the paint wasn't original because it didn't have the same level of clear coat as the surrounding areas. Also, It looked like an orange peel (porous and dull) - Something anyone who EVER spent even a day in a paint setting would know to look for. I was disappointed by Chuck's dumfounded look, so I dropped to the ground to inspect the rest of the running board and the other areas I specifically asked him to look over for me. What I saw was shocking. the body was so badly rusted I was able to break a silver-dollar sized chunk of it off with my fingers to show him how desperately the undercarriage was rotted. I pointed out rust from the rear cab corner, all the way up to the drivers door ON BOTH SIDES. His response was "Just take it for a test drive and let me know how you like it..." Chuck lied to me over the phone, multiple times. either he Didn't look at all, or he blatantly deceived me somehow hoping I wouldn't look for myself once I got to the dealership to test drive / buy. My wife spotted the cancer on the truck, across the vehicle from the passenger side seat as soon as we drove by it to leave the dealership. I wouldn't deal with this dealership if they were the last one in Minnesota. If I were the sales manager I'd ask Chuck for his resignation over his dishonest approach. He knowingly wasted my time and gas getting my whole family out to see his rust-bucket deception More

Bryan was never pushy and was very patient with my lack of technical skills. I was just looking and had no intention of buying but Bryan made it easy. He’d make a great neighbor. Thank you Bryan. of technical skills. I was just looking and had no intention of buying but Bryan made it easy. He’d make a great neighbor. Thank you Bryan. More

I walked into Inver Grove Toyota, I was immediately assist by BHop, I test drove a new Prius XLE awd 2024, This was the perfect vehicle for me, I traded my 2024 HyundaI Tucson Hybrid. BHop was amazing assist by BHop, I test drove a new Prius XLE awd 2024, This was the perfect vehicle for me, I traded my 2024 HyundaI Tucson Hybrid. BHop was amazing throughout my purchase experience. I would highly recommend him as well Inver grove Toyota. Excellent Customer Service.. More

From the moment I walked in I felt at ease and everyone from my salesperson to the finance department made the purchase fun and enjoyable Thank you Inver Grove Toyota from my salesperson to the finance department made the purchase fun and enjoyable Thank you Inver Grove Toyota More

I had a great experince with the rep Ms. Smulders. She was open and knew the process. Smulders. She was open and knew the process. More

Chuck Paciorek is a sales person we greatly appreciated. We met him while looking at a Prius some weeks ago. He impressed us then, and we went back to him when we recently decided to look at a RAV4 instead We met him while looking at a Prius some weeks ago. He impressed us then, and we went back to him when we recently decided to look at a RAV4 instead. He was straightforward and knowledgeable, pleasant-yet-businesslike. We bought the RAV4 hybrid from him! CEJ More

My third car purchased from IGT. Darin was very knowledgeable sales representative. Received top value for trade. Very good sales experience. Darin was very knowledgeable sales representative. Received top value for trade. Very good sales experience. More

Steven was professional yet friendly. He spent all the time I needed to answer my questions and show me the car. I would recommend asking for him at Inver Grove Heights Toyota. He spent all the time I needed to answer my questions and show me the car. I would recommend asking for him at Inver Grove Heights Toyota. More