Inver Grove Hyundai

Great Overall Experience We communicated exclusively over email as this works best for me. We negotiated price and all aspects of the deal before I ever arrived at the dealer We communicated exclusively over email as this works best for me. We negotiated price and all aspects of the deal before I ever arrived at the dealership. It was one of the easiest car purchases I've ever made. More

Had the best car buying experience! Thomas was great, I will definitely refer my friends and family! I couldn't be more happy with my Hyundai Elantra, and the experience I had purchasing Thomas was great, I will definitely refer my friends and family! I couldn't be more happy with my Hyundai Elantra, and the experience I had purchasing it! More

Excellent Customer Service and professional My husband and I were looking to rebuild our credit and both Matthew Westberg and Justing Doden went out of their way to get us into a beautiful 2016 My husband and I were looking to rebuild our credit and both Matthew Westberg and Justing Doden went out of their way to get us into a beautiful 2016 Elantra and we are very thankful for how wonderful they are. I would recommend them to anyone looking for a vehicle. THANK YOU More

A pleasure. I enjoyed working with Ashley. The only problem with the car, the windows were dirty, and there was a funny smudge on the fender by the head lights. I enjoyed working with Ashley. The only problem with the car, the windows were dirty, and there was a funny smudge on the fender by the head lights. I will have it looked at when I get the plates More

Horrible experience. Salesman flat out lied. We test drove a vehicle that we really liked and decided to try to purchase. It had a dent on the rear fender and a 6" long crack in the plastic rear We test drove a vehicle that we really liked and decided to try to purchase. It had a dent on the rear fender and a 6" long crack in the plastic rear bumper. On top of that, a friend of ours works for another dealer in their dealer group, so the salesman said he'd get me the "friends and family discount". We ended up being offered $200 off or get the crack in the bumper fixed. My wife liked the vehicle so we did the $200 off. We didn't have finances ready that particular Saturday so we gave them a $500 money order as deposit to hold the vehicle so they wouldn't sell it. Well, we ended up falling in love with another vehicle at a different dealer on the following Tuesday so Wednesday, I called to request the $500 back. The man from Finance, I think his name was Oliver, said sure thing, it would take a day or two to get the check cut but they would drop it in the mail by Friday. Then, on Saturday the salesman(Thomas) called me and specifically told me it was in the mail. Turns out he flat out, straight up LIED. A week later, the check hadn't arrived, so I called them up and asked what was going on only to be told that it takes 10 days for them to process our check before they refund. Here's the multiple problems with our visit: 1) $200 for a "friends and family discount" OR fix the crack? Talk about terrible negotiating. My wife loved the car. I just liked it. Glad we found something else with a terrible negotiation like that. 2) I was told on the initial request for the deposit to be returned by someone in finance(Oliver, I think) that it would only take 1-2 days to get the check put in the mail. The initial call never said anything about 10 days. 3) I was told by Thomas, the salesman, that the check was in the mail, when it was not even written yet. He directly lied to me. What the heck? 4) I was told on the final call that they require 10 days to "make sure the check clears". It was a money order. Money orders are paid with cash. They are essentially guaranteed to clear. You cannot purchase a money order without cash. Why would it take 10 days to wait for something purchased with cash to clear? We put down the deposit 16 days ago, requested it to be returned 12 days ago, was told 9 days ago it was in the mail, and 3 days ago was told it still hasn't even been written. To try to make up for it, they said it would be couriered to our house and be delivered today. We still have not received the $500 back. I've never dealt with such a shady company. We purchased ZERO services from them and apparently it takes them 16+ to return money for no services. What a complete joke. Will NEVER shop there, or at any other Carousel Motor Group dealer. More

Top notch. I felt no pressure to buy. Very satisfying experience. Spent a lot of time shopping and getting numbers Was very pleased on how I was treated. I felt no pressure to buy. Very satisfying experience. Spent a lot of time shopping and getting numbers Was very pleased on how I was treated. More

Excellent experience Lisa was knowledgable and operated in our best interest. She knew the product well and did a great job of answering our questions. There were many fin Lisa was knowledgable and operated in our best interest. She knew the product well and did a great job of answering our questions. There were many financing options and we came away with the payment we wanted. More

Great experiance! Got what I wanted and it was painless and quick! I was greeted quickly and with smiling faces. It only took a short while to get approved and my sales Got what I wanted and it was painless and quick! I was greeted quickly and with smiling faces. It only took a short while to get approved and my sales lady was awesome! More

Fantastic Service I wouldn't go anywhere else! Vicky Dubay was amazing and made my experience fast and easy! I would highly recommend seeing her when looking to buy a c I wouldn't go anywhere else! Vicky Dubay was amazing and made my experience fast and easy! I would highly recommend seeing her when looking to buy a car! More

A great group of experienced people! I was very pleased with the service at the Inver Grove Hyundai because they (Matt Wiegand and Mike Said) made the process very efficient and convenien I was very pleased with the service at the Inver Grove Hyundai because they (Matt Wiegand and Mike Said) made the process very efficient and convenient for me. I stopped by on my break, test drove, gave them my finance app info, and when I came back after work, all the paper work was completed. All I had to do was put down my payment, sign, and I was good to go. I was done in about 30 minutes, driving my amazing Elantra home. Thank you all for making this experience so convenient for me! More