
Inver Grove Honda
Inver Grove Heights, MN
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This was the second dealership I visited in my quest to buy a CRV or HRV. The dealer closer to home offered a test drive of about 3 miles with a CRV, with the salesperson along, and I waited about half a buy a CRV or HRV. The dealer closer to home offered a test drive of about 3 miles with a CRV, with the salesperson along, and I waited about half an hour for a HRV key to be found, and finally just left. I was very happy when Rory at Inver Grove Honda offered that I take the car out for an hour in order to get a better feel for how it drove. I wasn't really planning to pull the trigger that day, but did and I have no regrets. Rory was helpful, knowledgeable, and not too pushy. I like this dealership! More
My husband and I just bought a car from INVER GROVE HONDA. Our salesperson, Jason Paciorek, was great. He was personable and knowledgeable, and he gave us "space" to explore and discuss options. It HONDA. Our salesperson, Jason Paciorek, was great. He was personable and knowledgeable, and he gave us "space" to explore and discuss options. It was a good experience. We recommend Jason and IGH. More
I disliked the experience, it felt rushed pressured, not personal, and I even feel gaslit. I bought a car and it drove fine on test drive on the freeway. Smooth roads. Then within 20 miles of owning it is b personal, and I even feel gaslit. I bought a car and it drove fine on test drive on the freeway. Smooth roads. Then within 20 miles of owning it is bounces and sways all over. I was able to bring it back in for the dealer to go for a ride, apparently that is how they drive. I have drove a lot of cars and have never had my hands shake when going over bumps (not holes). My kid in the backseat looks like she is on a boat. I have been feeling sick about the purchase, and I am now stuck with a bouncy swaying car. I can't even afford to bring it for a second opinion. I shouldn't have to, I feel they should've let the shop look at it again More
Michael Gonsior absolutely outstanding . So kind, helpful, informative, and willing to go the extra mile. Such an asset for Inver Grove Honda. Wonderful person to deal with and so helpfu So kind, helpful, informative, and willing to go the extra mile. Such an asset for Inver Grove Honda. Wonderful person to deal with and so helpful answering questions. More
After I bought a vehicle it came with one key Fob. I asked for them to pay for a second key fob and they said NO. We are sorry :( Bought the vehicle in Sept. and they had car on the lot since April I asked for them to pay for a second key fob and they said NO. We are sorry :( Bought the vehicle in Sept. and they had car on the lot since April. They put tabs on my vehicle and they are due already In April of 2025. I said they should pay for 5 months of tabs. They said No. Very UNSAT. They wouldn't even drop a used car price by a penny. Asked about trade in and the offer was awful even though they want used vehicles. My trade in Values was around 9k and they were giving me 4 k. Again, no key fob and 5 months of tabs and they do that to people with trade in. Beware! More
I have been a customer of this dealership since it first opened. It went there this Saturday for a simple oil change 08-10-2024. My son needed to take the Pilot back to college. After waiting two hours I wa opened. It went there this Saturday for a simple oil change 08-10-2024. My son needed to take the Pilot back to college. After waiting two hours I walked outside and stuck my head in the service area to see if my vehicle was being worked on. I noticed only two techs working. After hour three I did the same thing and noticed my car still sitting there. I asked for my keys back and drove away. Not one time in three hours did I get any correspondence. This service department is definitely not what It was in the past. I recently purchased a Subaru and there you can drive in without an appointment and they will have you done within a hours time. If you are into higher prices and long waiting times Inver Grove Honda service department is for you. As for me, I will never go back. More
The Sales person Jason was the best person I have dealt with at a dealership in a very long time, plus he let me drive the vehicle without him. Everyone that I dealt with at the dealership was awesome and with at a dealership in a very long time, plus he let me drive the vehicle without him. Everyone that I dealt with at the dealership was awesome and I'm very pleased with the purchase plus how they took care of me with questions or asked them to look at something with the vehicle. I would recommend this dealership to everyone because it was fun for a change plus I feel that they really care about the customers. I also have to say that Raul in Finance was the best person that I dealt with doing the paperwork for the purpose that I have ever had period in all my care buying experiences. Thank you, John Hastin More
Inver grove was a no nonsense dealer that exceeded my hopes on what our interaction would be. They had the model and trim I wanted and where very easy to work with in particular JasonPaciorek but the wh hopes on what our interaction would be. They had the model and trim I wanted and where very easy to work with in particular JasonPaciorek but the whole staff we dealt with in the process was excellent. I would totally deal with them again in the future. More
If Tom Cerise approaches you, turn around and run! It might even be a good idea to call the police, but at least call the manager on duty to make sure that you DO NOT DEAL WITH TOM! He flat out lied t It might even be a good idea to call the police, but at least call the manager on duty to make sure that you DO NOT DEAL WITH TOM! He flat out lied to me about the price of the vehicle, was quoting monthly payments and I kept checking that the price was what I was getting, payment didn't matter... Lie after lie. Then he added the extended warranty without saying a word.. Over 150 per month, and what's worse is that I never knew I had it so would never have used it! Thank God my wife is smarter than me and read all the papers when I got home. More