Inver Grove Ford Lincoln - Service Center

The vehicle being serviced was given to my daughter as her step mom wanted her to have it when she passed. That was almost four years ago and my daughter had just turned 16, the car has alot of sentimenta her step mom wanted her to have it when she passed. That was almost four years ago and my daughter had just turned 16, the car has alot of sentimental meaning. Recently we brought it in and Eric L. was our service advisor. The vehicle is a 2007 and had a decent oil leak, we wanted to see if it could be fixed before having to part with it. We brought it in for a diagnostic test, even if we had to spend several thousand dollars we wanted to see if anyway to fix it as it had been a problem free car. Eric called me fairly quickly to tell me the frame was too rusted and he woudnt feel safe with his family driving it. Could it be fixed, yes. Eric was honest from the start and never performed the diagnostic. I appreciate his honesty and being a good person besides More

I am always pleased with the service provided at this dealership. Everyone is professional, friendly, and knowledgeable. dealership. Everyone is professional, friendly, and knowledgeable. More

Friendly staff, quick service, comfortable and accommodating space to wait. Blake did some additional information gathering for me. accommodating space to wait. Blake did some additional information gathering for me. More

Problem not solved and they didn’t want to give me a loaner vehicle like the recall letter stated. My vehicle still sounds like a hellcat is in the trunk loaner vehicle like the recall letter stated. My vehicle still sounds like a hellcat is in the trunk More

I bring my vehicle into Inver Grove Ford (where I purchased it from) for maintenance. The staff that I deal with are always prompt/friendly/and thorough. Besides, it is convenient for me getting th purchased it from) for maintenance. The staff that I deal with are always prompt/friendly/and thorough. Besides, it is convenient for me getting there from my home. More

I bought a used car at Inver Grove Ford and within one year the transmission failed. The good news was it was covered under the drive train warranty. The transmission was replace and everything is working year the transmission failed. The good news was it was covered under the drive train warranty. The transmission was replace and everything is working great. The fact that the warranty work was performed and I did not have to pay a penny was a blessing. Nothing like this ever happens to me. Great service and nice service advisors. More

Very professional and thorough. Communication was very good and they let me know how long the process would take. Communication was very good and they let me know how long the process would take. More

They are a wonderfully attentive throughout the whole experience from meeting with the Quick Lanes advisor to exiting the dealership. I was kept advised of work & possible other work required. experience from meeting with the Quick Lanes advisor to exiting the dealership. I was kept advised of work & possible other work required. More

They are super helpful and knowledgeable, and they communicate very well. I definitely appreciate their top notch service. communicate very well. I definitely appreciate their top notch service. More

Communication was good and professional on car updates with Eric as he kept me informed and answered my questions promptly. Extra happy when car repairs were done sooner than expected. with Eric as he kept me informed and answered my questions promptly. Extra happy when car repairs were done sooner than expected. More