Inver Grove Ford Lincoln - Service Center

Had an appointment to have my oil changed and tires rotated. It took 2 hours and 15 minutes. When I was leaving my check engine light came on. Looking under the hood we found the oil fill cap laying rotated. It took 2 hours and 15 minutes. When I was leaving my check engine light came on. Looking under the hood we found the oil fill cap laying on the radiator and the oxygen sensor unplugged. When they checked the air cleaner they didn't plug it back in. More

Inn late winter, I purchased a Ford C-Max Energi from Inver Grove Heights (excellent experience) and brought the car in in June for an inspection prior to taking a long trip. The car had a warranty. They Inver Grove Heights (excellent experience) and brought the car in in June for an inspection prior to taking a long trip. The car had a warranty. They found a problem and fixed it using the warranty plus a service charge. But it was super helpful that the dealer insurance covered a rental car and that Inver Grove Ford picked up and dropped of my car for servicing, and even drove me to the rental car place to return it. This was not so easy to arrange, but Dylan Ronayne took the time to make sure it was all coordinated so my experience was superior. Thank you. This was a dream after the nightmare experience I had purchasing an unsafe car with Milaca Motors in January. More

Alex was great. He made sure I was well informed on the work being completed and was extremely accurate on how long the services would take. He went above and beyond He made sure I was well informed on the work being completed and was extremely accurate on how long the services would take. He went above and beyond on this visit. More

Service department was friendly and the advisor kept me updated and apprised of any changes to what I was originally quoted. I told the advisor that the vehicle was part of a fleet and they took care of al updated and apprised of any changes to what I was originally quoted. I told the advisor that the vehicle was part of a fleet and they took care of all the “behind the scenes” communications to get whatever approvals were required. Excellent service! More

The dealership sent a technician to my house for a recall notice. On time and spent time making sure it checked out notice. On time and spent time making sure it checked out More

Excellent service from the folks in the service department. The repairs for the recall issues and oil change took less time than initially estimated. department. The repairs for the recall issues and oil change took less time than initially estimated. More

The best. I always go there Great customer service My family buys all their vehicles there I always go there Great customer service My family buys all their vehicles there More

Staff were helpful, professional and communicative. I appreciated the detailed information they gave me about the condition of my car. I appreciated the detailed information they gave me about the condition of my car. More

Mobile Service came to my house and it was great. Fast and easy saved me time instead of going to dealership Fast and easy saved me time instead of going to dealership More

The gentleman who helped was awesome. He was patient. Know his stuff was kind and respectful I believe his name is victor white He was patient. Know his stuff was kind and respectful I believe his name is victor white More