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Inver Grove Ford Lincoln
Inver Grove Heights, MN
388 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 388 reviews
August 21, 2012
Dan was great to deal with during my shopping for a new vehicle. He was extremely patient, answered all my questions, was prompt in answering my emails, and did not push me into making a decision until I vehicle. He was extremely patient, answered all my questions, was prompt in answering my emails, and did not push me into making a decision until I was ready. I told him up front I was looking at a number of vehicles and other than offering suggestions on what to look for he did not badmouth the other vehicles I was considering. Once I had ordered a vehicle and while I waited for it to arrive he continued to provide excellent service answering more questions and keeping me up to date on the process. Even now after I have taken delivery he is still helping with me with some of the technology things. Catrina made the paper work related to the purchase a walk in the park. She explained as we went and I think it's safe to say it was the most enjoyable signing up for debt I have experienced. More
by caroleA
Employees Worked With
Catrina Coker
August 13, 2012
Inver Grove Ford Lincoln was the second and the last dealership we went to. Jim Rued was very attentive to our wants in a vehicle and once we made the decision as to which one we wanted, he made the wh dealership we went to. Jim Rued was very attentive to our wants in a vehicle and once we made the decision as to which one we wanted, he made the whole process pleasant. He explained everything and when necessary, went over things again. The day we picked up the vehicle he made arrangements for us to be picked up and taken to Inver Grove Ford Lincoln to avoid driving another car out there. Everything went smoothly with Jim and everyone else we dealt with. I highly recommend Jim Rued and Inver Grove Ford Lincoln. More
by highlandite
Employees Worked With
Jim Rued
August 12, 2012
On the day we were going to "start our new/used car looking process", our first stop was at Inver Grove Ford. We were ready for the headache that always accompanied the fast, confusing talk that had al looking process", our first stop was at Inver Grove Ford. We were ready for the headache that always accompanied the fast, confusing talk that had always been part of our buying experience. We had no intention of buying that day! Then we met Faissal Bouanane! Right from the "hello and handshake", he was extremely professional; friendly; patient; listened to our needs; explained EVERYTHING; and new when to stand back and give us space. Consequently, we left that day the proud owners of a Mercury Milan. We have never had such pleasant car buying experience! More
by sixtieskid
Employees Worked With
Faissal Bouanane
August 11, 2012
Inver Grove Ford has been "our" dealership since 2002, when we bought our Ford Explorer. The Explorer was a great vehicle for our family and served us really well for 10 years. It rarely nee since 2002, when we bought our Ford Explorer. The Explorer was a great vehicle for our family and served us really well for 10 years. It rarely needed repairs, but when it did, the folks at Inver Grove Ford always did a very professional, excellent repair. In all these years of working with them, I was always very happy with my interactions with them. So when it came time to look for a smaller, more fuel efficient SUV, we turned to Inver Grove Ford. We had looked at vehicles at Toyota and Lexus, but neither had the right combination of quality and value that Ford offered. Our salesman, Jim Rued, was extremely helpful every step of the way, including finding the Ford Escape that I had "designed" on-line, to getting us the very best price. The rest of the team at the dealership were, as always, helpful, pleasant and professional. We feel very fortunate to have such a wonderful dealership so close to our home where we know that we will always have honest, great people to work with. I give them a 5 star rating!! More
by J Gobel
Employees Worked With
Jim Rued, Faissal Bouanane
August 10, 2012
Dan was very knowledgable about the cars we were interested in. He didn't have to consult the brochures or look anything up; he knew the answers to our questions. This was refreshing compared to o interested in. He didn't have to consult the brochures or look anything up; he knew the answers to our questions. This was refreshing compared to other dealers we have visited. More
by blschumann
Employees Worked With
Dan Bell
August 04, 2012
I recieved excellent customer service from Inver Grove Ford. Jim J. and Catrina were vey helpful and freindly. I feel I got the best possible deal and am very pleased with my "new" used car. I would re Ford. Jim J. and Catrina were vey helpful and freindly. I feel I got the best possible deal and am very pleased with my "new" used car. I would recommend this dealership to friends and family. More
by PatJ.
Employees Worked With
Jim Jessen, Catrina Coker
August 03, 2012
I had a very good experience when I purchased my F13 Escape. Faissal is very friendly and nice to work with. I went to your workshop for new buyers and thought it was very informative. Escape. Faissal is very friendly and nice to work with. I went to your workshop for new buyers and thought it was very informative. More
by pjpeine2860
Employees Worked With
Faissal Bouanane
August 02, 2012
Colleen Simons was awesome to work with. During a busy week, she took the time to give us information about several vehicles and helped us choose one that was right for us. She was very thorough and effi week, she took the time to give us information about several vehicles and helped us choose one that was right for us. She was very thorough and efficient. We thank her for helping us in this decision. Thank you! More
by vogtmike
Employees Worked With
Catrina Coker
August 01, 2012
Dan Lemmenes was very responsive with my pricing questions and after the sale took the time the help me set up my truck and answer any questions. He made sure I knew how everything worked and made questions and after the sale took the time the help me set up my truck and answer any questions. He made sure I knew how everything worked and made sure that I knew I could call him directly with any future questions. Everyone else we talked to at the dealership was very nice and helpful. There was no pressure to buy anything and all the details (loan, maintenance, warranty, etc) were explained very clearly. I'm looking forward to bringing my truck in for service. More
by Gardinier
July 30, 2012
I was very tentative when coming in to look for a used vehicle. I had recently gone through bankruptcy, had no cosigner, and not much of a down payment. Jason was more than confident that he could put m vehicle. I had recently gone through bankruptcy, had no cosigner, and not much of a down payment. Jason was more than confident that he could put me into the vehicle i was looking for and he did just that. I walked out feling very happy about my purchase and the way I was treated from the moment I stepped in the doors. Danielle, whom assisted Jason, was so encouraging and friendly when speaking to her on the phone and has been a pleasure to follow up with after the sale. These two Inver Grove Ford employees are some of the best in the business. I am 50 years old and have dealt with many dealerships in the past and Inver Grove Ford, Danielle and Jason have been, by far, the I've ever had the privelage of working with. Tim More
by Tgirds
Employees Worked With
Jason Krogerson
